MSUFCU ADA Compliant ATMs Make a Positive Impact to Members
EAST LANSING, MI—MSUFCU has always strived to make a positive impact on the community by serving and aiding in the needs of their members. The recent change to every MSUFCU-owned ATM is no different. All ATMs across Michigan were slated to become American Disabilities Act (ADA) compliant by March 15, 2012. However, MSUFCU started implementing ADA compliant ATM components over eight (8) years ago in 2003.
Jeff Jackson, MSUFCU’s Vice President of Payment Systems and Support Services, explains, “Serving the needs of our members is a major focus at MSU Federal Credit Union. Opening up another delivery channel with ADA compliant ATMs gives all of our members the opportunity to be financially independent.”
Nick VanderWall is all too familiar with importance of ADA compliant ATM regulations. Nick is a junior at Michigan State University, majoring in broadcast journalism. In his spare time he enjoys visiting his family, hunting, and participating in his most recent hobby, scuba diving. Nick’s noticeable independence from the moment you meet him shows that he is a regular college student working towards his higher education degree; he just happens to be blind.
With his guide dog, Toby, by his side, Nick uses the ADA compliant ATMs with ease. “The talking [feature] helps me the most because otherwise I have to get someone else to help me,” Nick comments. The ATM’s most popular feature is its translation of “text to speech.” There is a spot to insert headphones on the ATM, and voice activation immediately begins for the member. The keypad controls are also in Braille for easy-to-use navigation on the ATM, too.
Nick explains that he is “happy [MSUFCU] has taken steps to make visually impaired people’s lives more independent [because] its’ one more step towards total independence.”
MSU Federal Credit Union, the world’s largest university-based credit union, serves Michigan State University and Oakland University faculty, staff, students, alumni association members and their families worldwide and offers a full range of personal and business related financial services. Founded in 1937 by a handful of MSU professors and employees, MSUFCU now has 166,000 members, over $2.25 billion in assets, and more than 450 employees. MSUFCU was named the Michigan Credit Union League Credit Union of the Year in 2010.