“Helping members and employees achieve their goals and dreams is a key part of our mission. Because of this, we work to create a culture that allows employees to grow, develop, and achieve these goals and dreams in and out of work. It gives us great pleasure to be recognized for fostering this type of positive work environment.”— Patrick McPharlin, Former MSUFCU President and CEO
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Published: Dec 12, 2017

MSUFCU Recognizes Growth and Development Through Several Management Promotions

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EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU) is pleased to announce the promotions of five employees to management positions: Erika Fussman, Compliance Manager; Seth Kissling, Indirect Lending Manager; Erin Olin, Payment Services Manager; Jeff Skeans, eServices Manager; and Jamie Smathers, Loss Prevention Manager.

 

“Each of these managers has exemplified exceptional development and skills, and we are confident that their continued leadership will positively benefit the organization, the employees, and our members,” said Ms. Clobes.

 

Ms. Fussman joined MSUFCU in 2011. She now oversees Compliance, Bank Secrecy Act, and Quality Control, mitigating risk to the Credit Union and members. She holds a Bachelor of Science in Business Administration in Marketing from Central Michigan University.

 

Joining MSUFCU in 2015, Mr. Kissling helps employees working with lending partners to fund and service loans and leases. He received a Bachelor of Science in Business Administration in Finance from Liberty University.

 

Ms. Olin has worked at MSUFCU since 2011, working in Payment Services for nearly five years before transitioning to her current management role. She received a Bachelor of Science in Business Administration from Northwood University and holds an Accredited ACH Professional (AAP) certification.

 

Mr. Skeans joined MSUFCU in 2013. In his current role, he coaches employees who assist members via eMessage and Live Chat. He received a Bachelor of Arts in Economics and Management from Albion University.

 

Ms. Smathers began at the Credit Union in 2015. Currently, she oversees Loss Prevention, serving members experiencing hardships. She received a Bachelor of Arts in English and Sociology from Michigan State University. 

 

MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the fourth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.

 

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