MSU Federal Credit Union Visa Debit Card Agreement
Undersigned has a Michigan State University Federal Credit Union (MSUFCU) checking (draft) account. MSUFCU issues Visa Debit Cards (herein called "Cards") which can be used to make payments and purchases and to get cash advances in much the same way as a Visa Credit Card is used. Undersigned hereby request(s) MSUFCU to issue Card(s) to undersigned. Undersigned agree(s) to the following terms and conditions.
When "I," "me," "my," or "mine" is used herein, it means the same as "we," "us," "our," or "ours" if this agreement is signed by two or more persons.
- The checking account mentioned above is governed by an account agreement I have signed. As to "electronic fund transfers" affecting the account, it is further governed by a disclosure of terms and conditions related to such transfers given to me by MSUFCU. This agreement sets out further terms and conditions for that account with respect to use of the Card(s).
- The Card(s) will be produced with name(s) as I direct. I agree that the person whose name is printed on a Card will immediately sign the Card (in the space provided on the back) and the signature will be in the same form as printed on the Card. I will not permit any other person to use the Card(s). If I do allow any other person to use the Card(s), I will be responsible for all use of the Card(s) by the other person until I get the Card(s) back, whether or not I have authorized that use or have previously notified MSUFCU that I will not be responsible for such use.
- MSUFCU can cancel this agreement at any time and cancel my privilege to use the Card(s). The Card(s) are the property of MSUFCU and I will return them upon its request.
- Your card is valid until the expiration date on the front of the Card or until the Card has been inactive for 18 consecutive months at which time the Card will automatically expire. After the Card has expired, it is no longer valid, you will not be able to use the card and all transactions will be declined. You will automatically be issued a new Card 7-10 business days prior to its expirations date, unless the Card is otherwise terminated. You agree to notify us of any change in address for Card reissuance, disclosure and other contact purposes.
- You agree we and our agents may contact you by telephone or wireless device at any telephone number associated with your account, including wireless telephone numbers (i.e. cell phone numbers), in order to service your account, provide you fraudulent activity alerts, or collect any amounts owed to us, excluding any contacts for telemarketing purposes prescribed by law. You further agree methods of contact may include, but not limited to the use of text messages, pre-recorded or artificial voice messages, and/or use of an automatic dialing service. Calls and messages may incur access fees from your cellular provider. You understand that you are not required to provide consent as a condition to receiving products or services and you may revoke your consent or change the telephone number provided by contacting us at 517-333-2424 or 800-847-2383, www.msufcu.org, or visit any MSUFCU branch.
- VAU is an account updating service in which your card is automatically enrolled. When your card(s) expire, are lost or stolen and new cards are issued, the service may update relevant card data (card numbers, CVV and expiration dates) to appropriate merchants who participate in an effort to facilitate uninterrupted processing of your recurring charges. This service provides updates to our Visa database only. The database is accessed only by those qualified merchants seeking your account information after you have requested they process a recurring payment or payments. You understand that neither VISA nor MSUFCU can guarantee that your account updates will be communicated to merchants prior to your next statement date. This service is provided as a free benefit to you. If at any time you wish to opt-out of the VAU service or if you have any questions, please contact us 517-333-2424 or 800-847-2383, www.msufcu.org, or visit any MSUFCU branch.
- My use of the Card(s) to make payments, to purchase merchandise or services from, or obtain cash advances from any person or firm which honors such Card(s) is my authorization to MSUFCU to withdraw sufficient funds from my checking account to pay Visa sales drafts or cash advance drafts which I sign when using the Card(s). MSUFCU will not honor requests to stop payment on a sales draft I sign when using the Card(s). If funds in my checking account are not sufficient to pay all items presented for payment, MSUFCU may pay Card drafts I have signed and my other Card transactions first. Transactions made by use of the Card(s) shall be paid from the checking account if funds are available; otherwise, they will be paid from my other accounts in MSUFCU or from my line-of-credit loan or Visa Credit Card, as I have previously authorized. If I elect to be notified of an overdraft transfer by a mailed paper notice, I agree to pay a $5 fee whenever it is necessary to transfer funds from either my share, savings, or loan account(s) to pay a sales draft or cash advance. If I do not require a mailed paper notice at the time the overdraft occurs, or I elect to receive the notification electronically at the primary email address on file, the transfer will be listed on my monthly statement and no fee will be charged. If MSUFCU pays any Card transaction when no funds from any of these sources are available, I agree to repay such amounts to MSUFCU immediately and to pay a processing fee (for each non-sufficient fund item) to be set by MSUFCU and subject to change.
If I continue to use the Card(s) when funds are not available, my checking account may be closed and I will promptly surrender my Card(s) to MSUFCU. I further understand that even after my account is closed, I will still be charged a processing fee per item as long as items are presented for payment when funds are not available.
I will not make or permit to be made any illegal transactions on my account through use of a Card(s), a check, or in any other manner. MSUFCU may deny authorization for any internet gambling transaction.
- MSUFCU has no liability to me if a person or firm to whom I present the Card(s) refuses to honor the Card(s) or retains the Card(s), even if at such time there were sufficient funds in my account to cover the amount of the transaction I wanted to make.
- Merchants and others who honor the Card(s) may give credits for returns or adjustments. Once notified by the merchant, MSUFCU will credit the amount thereof to my checking account.
- International Transactions—When I use my Visa Debit Card(s) for international transactions, a fee will be assessed. I agree to pay a 1.00% International Transaction Fee for ATM and Point-Of-Sale (i.e., PIN-based) transactions and a 3.00% International Transaction Fee for all other international transactions and cash advances. The fee will be assessed on international transactions if a currency conversion does take place or if the transaction is processed in U.S. dollars.
When I use my Visa Debit Card(s) at a merchant that settles in, or at an ATM that dispenses, currency other than U.S. dollars, the charge will be converted into the U.S. dollar amount. The currency conversion rate used to determine the transaction amount in U.S. dollars is either a wholesale market rate or the government mandated rate in effect the day before the processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date. The International Transaction Fee will be calculated after the transaction has been converted to U.S. dollars.
- The periodic statement for my checking account will reflect Card transactions I make, but sales or cash advance drafts for those transactions cannot be returned with the statement. I will retain the copies of such drafts that were furnished at the time of the transaction and use them to verify the accuracy of the statement. Photocopies of such drafts will be furnished on request at a reasonable charge if such request is made within 120 days of the date the transaction posted to my checking account.
- If I learn or believe that the Card(s) has been lost or stolen or has been used or may be used by some other person without my permission, I will immediately phone MSUFCU at 517-333-2424 or 800-678-4968.
When MSUFCU is closed, I will call 888-393-1172 or write MSUFCU at:
Michigan State University Federal Credit Union
Attention: Visa Department
PO Box 1067
East Lansing, MI 48826-1067
- Special Unauthorized Use Liability Rule for Visa Debit Card—Unless I have been negligent or have engaged in fraud, I will not be liable for any unauthorized transactions posted to my lost or stolen Visa Debit Card. This additional limit on liability does not apply to ATM transactions, to transactions using your PIN which are not processed by Visa, or to commercial cards.
- Even though the sales or cash advance drafts that I may sign when using the Card(s) may contain different terms, the terms of my existing agreements with MSUFCU relating to my checking account, as expanded by this agreement, govern all Card transactions I make.
- MSUFCU may amend this agreement from time to time by giving me advance written notice thereof sent first class mail to the address shown on the most recent statement for my checking account, or to the primary email address on file if electronic account notices have been selected, which notice shall be effective when mailed. The notice will advise me of the extent, if any, to which such amendment will apply to my then existing obligations to MSUFCU.
- In the event any use of my Card(s) constitutes an "electronic fund transfer," the terms and conditions of the disclosure relating to such transfers furnished to me by MSUFCU will govern as to such transaction, regardless of this agreement. My use of the Card(s) in such manner is my authorization to MSUFCU to withdraw sufficient funds from my checking account to cover such transactions, even though no signed sales draft or cash advance draft is presented to MSUFCU for the transaction.
- By activating and using the Card(s), I agree to be bound by the terms and conditions of this agreement.
What is the Auto Rental Collision Damage Waiver (“Auto Rental CDW”) benefit?
The Auto Rental Collision Damage Waiver (“Auto Rental CDW”) benefit offers insurance coverage for automobile rentals made with your Visa card. The benefit provides reimbursement (subject to the terms and conditions in this guide) for damage due to collision or theft up to the actual cash value of most rental vehicles.
Who is eligible for this benefit?
You are eligible only if you are a valid cardholder whose name is embossed on an eligible Visa card issued in the United States. Only you as the primary renter of the vehicle and any additional drivers permitted by the auto rental agreement are covered.
What losses are covered?
The benefit provides reimbursement up to the actual cash value of the vehicle as it was originally manufactured. Most private passenger automobiles, minivans, and sport utility vehicles are eligible, but some restrictions may apply. Please contact the Benefit Administrator to inquire about a specific vehicle.
Covered losses include:
- Physical damage and/or theft of the covered rental vehicle
- Valid loss-of-use charges imposed and substantiated by the auto rental company
- Reasonable and customary towing charges, due to covered theft or damage, to the nearest qualified repair facility
How does this coverage work with other insurance?
Within your country of residence, this benefit supplements, and applies excess of, any valid and collectible insurance or reimbursement from any source. This means that, subject to the terms and conditions of this benefit, Auto Rental CDW applies to eligible theft or damage or expenses that are not covered by insurance or reimbursement.
If you do not have personal automobile insurance or any other insurance covering this theft or damage, this benefit reimburses you for the covered theft or damage as well as valid administrative and loss-of-use charges imposed by the auto rental company and reasonable towing charges that occur while you are responsible for the rental vehicle.
If you do have personal automobile insurance or other insurance covering this theft or damage, the Auto Rental CDW benefit reimburses you for the deductible portion of your personal automobile insurance and any unreimbursed portion of valid administrative and loss-of-use charges imposed by the auto rental company, as well as reasonable towing charges resulting from covered theft or damage of the rental vehicle while it is your responsibility.
What types of rental vehicles are not covered?
The following vehicles are not covered by Auto Rental CDW: expensive, exotic, and antique automobiles; certain vans; vehicles that have an open cargo bed; trucks; motorcycles, mopeds, and motorbikes; limousines; and recreational vehicles.
- Examples of excluded expensive or exotic automobiles include: the Aston Martin, Bentley, Bricklin, Daimler, DeLorean, Excalibur, Ferrari, Jensen, Lamborghini, Lotus, Maserati, Porsche, and Rolls Royce. However, selected models of BMW, Mercedes-Benz, Cadillac, and Lincoln are covered.
- An antique automobile is defined as any vehicle over twenty (20) years old or any vehicle that has not been manufactured for ten (10) years or more.
- Vans are not covered, with the exception of those manufactured and designed specifically as small group transportation vehicles (for a maximum of eight (8) people including the driver).
What else is not covered?
- Any obligation you assume under any agreement (other than the deductible under your personal auto policy)
- Any violation of the auto rental agreement or this benefit
- Injury of anyone or damage to anything inside or outside the rental vehicle
- Loss or theft of personal belongings
- Personal liability
- Expenses assumed, waived, or paid by the auto rental company or its insurer
- Cost of any insurance or collision damage waiver offered by or purchased through the auto rental company
- Depreciation of the rental vehicle caused by the incident including, but not limited to “diminished value”
- Expenses reimbursable by your insurer, employer, or employer’s insurance
- Theft or damage due to intentional acts, or due to the driver(s) being under the influence of alcohol, intoxicants, or drugs, or due to contraband or illegal activities
- Wear and tear, gradual deterioration, or mechanical breakdown
- Items not installed by the original manufacturer
- Damage due to off-road operation of the rental vehicle
- Theft or damage due to hostility of any kind (including, but not limited to, war, invasion, rebellion, insurrection, or terrorist activities)
- Confiscation by authorities
- Vehicles that do not meet the definition of covered vehicles
- Rental periods that either exceed or are intended to exceed fifteen (15) consecutive days within your country of residence or thirty-one (31) consecutive days outside your country of residence
- Leases and mini leases
- Theft or damage as a result of the authorized driver’s and/or cardholder’s lack of reasonable care in protecting the rental vehicle before and/or after theft or damage occurs (for example, leaving the vehicle running and unattended)
- Theft or damage reported more than forty-five (45) days* from the date of the incident
- Theft or damage for which a claim form has not been received within ninety (90) days* from the date of the incident
- Theft or damage for which all required documentation has not been received within three hundred and sixty-five (365) days from the date of the incident
- Theft or damage from rental transactions that originated in Israel, Jamaica, the Republic of Ireland, or Northern Ireland
Where am I covered?
This benefit is available in the United States and most foreign countries. However, no benefit is provided for motor vehicles rented in Israel, Jamaica, the Republic of Ireland, or Northern Ireland. Additionally, this benefit is not available where precluded by law or in violation of the territory terms of the auto rental agreement or prohibited by individual merchants. Because regulations vary outside the United States, it is recommended you check with your auto rental company and the Benefit Administrator before you travel to make sure Auto Rental CDW will apply.
This benefit is in effect while the rental vehicle remains in your control or in the control of an authorized driver permitted to operate the rental vehicle in accordance with the rental agreement between you and the auto rental company. This benefit terminates when the auto rental company re-assumes control of the rental vehicle.
How do I make sure my Auto Rental CDW benefit is in effect?
To be sure you are covered, take the following steps when you rent a vehicle:
1. Initiate and complete the entire rental transaction with your eligible Visa card.
2. Decline the auto rental company’s collision damage waiver (CDW/LDW) option or similar provision.
- Be sure to check the rental vehicle for prior damage before leaving the rental lot.
- Review the auto rental agreement carefully to make sure you are declining CDW/LDW and are familiar with the terms and conditions of the auto rental agreement.
What if the auto rental company insists that I purchase the auto rental company’s auto insurance or collision damage waiver?
Call the Benefit Administrator for help at 1-800-348-8472. If you are outside the United States, call collect at 804-673-1164.
Filing an Auto Rental CDW Claim
What do I do if I have an accident or the rental vehicle is stolen?
Immediately call the Benefit Administrator at 1-800-348-8472 to report the theft or damage regardless of whether your liability has been established. If you are outside the United States, call collect at 804-673-1164. The Benefit Administrator will answer any questions you or the auto rental company may have and will send you a claim form.
When should I report an incident?
You should report theft or damage as soon as possible, but no later than forty-five (45) days* from the date of the incident. The Benefit Administrator reserves the right to deny any claim that contains charges that would not have been included had the Benefit Administrator been notified before those expenses were incurred, so you are advised to notify the Benefit Administrator immediately after any incident.
Please Note: You must make every reasonable effort to protect the rental vehicle from theft or damage. As the cardholder you are responsible for reporting your claim to the Benefit Administrator immediately. Reporting an incident to someone other than the Benefit Administrator will not fulfill this obligation.
What do I need from the auto rental company in order to file a claim?
At the time of the theft or damage, or when you return the rental vehicle, immediately ask the auto rental company for:
- A copy of the accident report form and claim document, which should indicate the costs you are responsible for and any amounts that have been paid toward the claim
- A copy of the initial and final auto rental agreement(s) A copy of the repair estimate and itemized repair bill
- Two (2) photographs of the damaged vehicle, if available
- A police report, if obtainable
How do I file a claim?
Submit the documents gathered from the auto rental company (listed above) along with the following additional documents to the Benefit Administrator:
- The completed and signed Auto Rental CDW claim form. Please Note: Your completed claim form must be postmarked within ninety (90) days* of the date of the theft or damage, even if all other required documentation is not yet available, or your claim may be denied
- A copy of your receipt or monthly billing statement as proof that the entire vehicle rental was charged and paid for with your eligible Visa card
- A statement from your insurance carrier (and/or your employer or employer’s insurance carrier, if applicable) or other reimbursement showing the costs for which you are responsible and any amounts that have been paid toward the claim. Or, if you have no applicable insurance or reimbursement, a notarized statement of no insurance or reimbursement is required
- A copy of your primary insurance policy's Declarations Page to confirm your deductible. “Declarations Page” means the document(s) in your insurance policy that lists names, coverages, limits, effective dates and deductibles.
- Any other documentation deemed necessary by the Benefit Administrator to substantiate the claim
Please Note: All remaining documents must be postmarked within three hundred and sixty-five (365) days of the date of theft or damage. If you have difficulty obtaining the required documents within ninety (90) days* of the date of theft or damage, submit the claim form with available documentation.
For faster filing, or to learn more about Auto Rental CDW, visit www.visa.com/eclaims
Do I have to do anything else?
Usually there is nothing else you need to do. Typically, claims will be finalized within fifteen (15) days after the Auto Rental CDW Benefit Administrator has received all documentation necessary to fully substantiate your claim.
After the Benefit Administrator has paid your claim, all your rights and remedies against any party in respect of this theft or damage will be transferred to the Benefit Administrator to the extent of the cost of payment made to you. You must give the Benefit Administrator all assistance as may reasonably be required to secure all rights and remedies.
* Not applicable to residents of certain states.
ADDITIONAL PROVISIONS FOR AUTO RENTAL CDW
You must make every effort that would be made by a reasonable and prudent person to protect the rental vehicle from theft or damage. This provision will not be unreasonably applied to avoid claims.
If you make any claim knowing it to be false or fraudulent in any respect including, but not limited to, the cost of repair services, no coverage shall exist for such claim and your benefits may be canceled. Each cardholder agrees that representations regarding claims will be accurate and complete. Any and all relevant provisions shall be void in any case of fraud, intentional concealment, or misrepresentation of material fact.
Once you report an occurrence, a claim file will be opened and shall remain open for six (6) months from the date of the incident/occurrence. No payment will be made on a claim that is not completely substantiated in the manner required by the Benefit Administrator within twelve (12) months of the date of the incident/occurrence.
No legal action for a claim may be brought against the Provider until sixty (60) days after the Provider receives Proof of Loss. After the expiration of three (3) years from the time written Proof of Loss was to be provided, no action shall be brought to recover on this benefit. Further, no legal action may be brought against the Provider unless all the terms of this Guide to Benefit have been complied with fully.
This benefit is provided to eligible Visa cardholders at no additional cost. The terms and conditions contained in this Guide to Benefit may be modified by subsequent endorsements. Modifications to the terms and conditions may be provided via additional Guide to Benefit mailings, statement inserts, or statement messages. The benefit described in this Guide to Benefit will not apply to Visa cardholders whose accounts have been suspended or canceled.
Termination dates may vary by financial institution. Your financial institution can cancel or non-renew the benefit, and if they do, they will notify you at least thirty (30) days in advance. This information is a description of the benefit provided to you as a Visa cardholder. Indemnity Insurance Company of North America (“Provider”) is the underwriter of this benefit and is solely responsible for its administration and claims. The Benefit Administrator provides services on behalf of the Provider.