Can Fran provide me with account-specific information?
Yes. Fran can provide account-specific information when you have signed into your account through ComputerLine® or the mobile app. Fran will also prompt you to sign into your account if you ask for account-specific information. Fran can provide details such as:
• Your loan rate(s)
• Your account numbers and share IDs
• Lock and unlock your Visa cards directly within chat
• Provide payment details for your account
We are constantly adding more account-specific topics that Fran can help with via chat. When you call our Call Center, Fran will answer your call and transfer you to a representative trained to help with your question.
If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 800-678-4968 for assistance. All products and services available on this website are available at all MSUFCU full-service locations.
MSU Federal Credit Union
savings are Federally insured to at least $250,000 by the NCUA
and backed by the full faith and credit of the United States Government.
APR = Annual Percentage Rate. APY = Annual Percentage Yield.
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