In observance of Thanksgiving, the Credit Union will be closed on Thursday, 11/26.
Account Management Forms
Identity Theft Affidavit
Use this form if you have been a victim of identity theft.
Fraudulent use of a Credit, ATM, or Debit Card
Use this form if you have had unauthorized charges to your Visa, Visa Debit Card or fraudulent ATM withdrawals.
Written Statement of Unauthorized Transactions
Bill Payment ATM withdrawal transactions typically occur when a member provides a merchant with his/her Visa Debit Card or Credit Card number to make a payment online or by phone. Some merchants may process the payment through an ATM network as a method to avoid fees imposed by Visa. This type of ATM withdrawal will be posted to the checking account even if the payment was made with a Visa credit card.
This form is not for payments made through MSUFCU’s Bill Payment system. If you have a payment within the MSUFCU’s Bill Payment system that you would like to dispute, please contact the credit union using the Contact Us form, sign into ComputerLine and leave us a secure message using the eMessage Center, or call us at 800-678-4968.
Notary Form for Multiple Payee Check Over $5,000
This form should be completed to authorize a multiple payee check in the amount of $5,000 or more.
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Courtesy Pay for Debit can help you avoid declined debit transactions.1 Learn more about this service, or sign up today!
Sign Up for Courtesy Pay for Debit:
1 Whether your overdrafts will be paid with Courtesy Pay is discretionary, and MSUFCU reserves the right not to pay. For example, we typically do not pay overdrafts if your account is not in good standing, or you are not making regular deposits, or you have too many overdrafts. Business and Organizational accounts, temporary residents and members with accounts in default will not be granted this service.