Account Management Forms
Fraudulent use of a Credit or Debit Card
- There has been a check that cleared your account that was not written or authorized by you.
- Unauthorized ACH (electronic payments) withdrawals post to your MSUFCU account.
- When you need to dispute a transaction listed on your statement as "BP ATM Withdrawal."
Bill Payment ATM withdrawal transactions typically occur when a member provides a merchant with his/her Visa Debit Card or Credit Card number to make a payment online or by phone. Some merchants may process the payment through an ATM network as a method to avoid fees imposed by Visa. This type of ATM withdrawal will be posted to the checking account even if the payment was made with a Visa credit card.
This form is not for payments made through MSUFCU’s Bill Payment system. If you have a payment within the MSUFCU’s Bill Payment system that you would like to dispute, please contact the credit union using the Contact Us form, sign into ComputerLine and leave us a secure message using the eMessage Center, or call us at 800-678-4968.
This form should be completed to authorize a multiple payee check in the amount of $5,000 or more.
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Use this form to complete a legal name change for your credit union account.
Download the Name Change form, complete and return to:
Michigan State University Federal Credit Union
PO Box 1208
East Lansing, MI 48826
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