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MSUFCU, Visa Expanding Access to Financial Literacy at MSU
EAST LANSING, Mich. - At a time when inflation and interest rates are climbing daily, it's more important than ever before for young people to start their adult lives off on the right financial foot. On Oct. 13, Michigan State University Federal Credit Union and Visa presented the Michigan State University Department of Social Science with a gift of $300,000 to support the university's financial literacy programming for undergraduate students.
"These funds will be critical to the College of Social Science in its ability to provide an education and foundation of financial literacy to students," said Kyan Zeller, senior director of corporate relations at MSU. "To have this underpinning foundation in financial literacy really sets them up for success."
MSUFCU, which was created to support MSU faculty nearly 85 years ago, has a long history of supporting financial education.
"The College of Social Sciences has an initiative to ensure that personal financial awareness is available to all students. Several years ago, they came to us and asked for support to re-create the program because of our existing programs on campus," MSUFCU President and CEO April Clobes said, noting that the credit union and Visa previously partnered to fund the programs, provide course materials and send financial educators to teach.
Celeste Schwitters, senior vice president of community accounts at Visa, said supporting financial literacy education is one of the organization's core values.
"We as a corporate citizen feel very obligated to give back to the community," she said. "So, from a consumer education and financial literacy standpoint, we've been investing in that space for over 30 years."
Amanda Talbot, director of undergraduate education at MSU, said the importance of financial literacy for undergraduate students cannot be overstated.
"We hear from our students that they want this to be required . ... Financial literacy education, is for everyone every day, and it is critically important to all that we do," she said.
MSU students are already benefitting from existing financial literacy programming. MSU has seen consistent, measurable gains in graduation rates for those who take financial literacy classes compared to those who don't.
"It's a really valuable intervention to all of our students," said Mark Largent, MSU associate provost and dean for undergraduate education. "It's most effective at helping our students who would otherwise suffer from the biggest opportunity gaps."
MSUFCU is one of MSU's largest funders, investing more than $30 million over the 85-year partnership between the two organizations.
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Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For winner for six consecutive years, and one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Michigan, has 22 branches, more than 330,000 members, almost $6.9 billion in assets and over 1,000 employees. For more information, visit msufcu.org.
MSUFCU to Bring Payments to Life on Game Day with Flow Networks
EAST LANSING, Mich. —MSU Federal Credit Union (MSUFCU) today announced an innovative new partnership with Flow Networks, creator of the Flow Platform that enables market leading financial institutions to grow their customers’ point of purchase activity and solve portfolio challenges across the customer lifecycle. The new partnership is designed to drive member engagement and increase card usage while activating MSUFCU’s sponsorships.
MSUFCU will use the Flow Networks platform to power a series of member engagement campaigns from the MSUFCU Mobile app. The initial Game Day campaign launches in conjunction with Michigan State Football home games. This will be followed by Game Day campaigns for MSU Women’s Basketball, Men’s Basketball, and Men’s Hockey.
The member experience brings the excitement of Game Day into the payment moment. Upon making a payment with a credit or debit Visa card, the MSUFCU Mobile app engages the member with a sports-themed mobile game and a chance to compete for a top position on the Game Day leaderboard. Top Game Day players will receive $200 gift cards.
This Game Day integration allows MSUFCU to access the power of Flow Network’s capabilities to engage with their members at the moment of payment. The Flow platform offers card issuers an “app store” of pre-built, pre-designed engagement experiences that stream to members through their app. Experiences can include rewards, loyalty programs, payment tools, installments, or gamified experiences.
Flow Networks CEO Chris Boncimino said, “MSUFCU is a leader among credit unions in bringing new ideas and new technology to their members. Real-time consumer engagement increases card usage, builds loyalty, and reduces fraud. It can also be a lot of fun for Spartan fans playing MSUFCU’s Game Day.”
MSUFCU’s Chief Digital Strategy and Innovation Officer Ben Maxim said, “Our members will benefit from our partnership with Flow Networks in incredible ways. We are proud to partner with Flow Networks, whose platform opens a new frontier for member engagement. We are excited for the opportunity to offer our members meaningful, personalized experiences at the point of sale and beyond.”
“Game Day is just the beginning. At MSUFCU, we have moved past the impersonal plastic card payment moment. MSUFCU members will enjoy personalized engagement opportunities, rich rewards, and, of course, the trust and security that comes with every interaction they have with MSUFCU,” said Ami Iceman Haueter, Chief Research and Digital Experience Officer at MSUFCU.
The first MSUFCU Game Day Experience on September 24, 2022 saw 5,245 MSUFCU members participate out of 21,084 unique cardholder members who received the opportunity to play, a 24.9% engagement rate. The 5,245 participants played a total of 16,547 games, an average of 3.15 games per participant. The members who received the opportunity to play ranged in age from 18 to 66, with a median age of 29.
MSUFCU saw an increase in engagement with participating members, with an average of 1,975 more transactions made during the first Game Day Experience compared to the number of transactions made during the first two MSU Football home games when there was no MSUFCU Game Day Experience.
About MSUFCU
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the sixth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, and a National Best and Brightest Companies to Work For® winner for seven consecutive years. MSUFCU has also been certified as a Great Place to Work® for 10 consecutive years and has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 21 branches, more than 330,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
About Flow Networks
Flow Networks is a consumer engagement, loyalty, and retention company. Flow provides a secure platform connecting issuers and merchants with cardholders during payment for interactions, including rewards and digital receipts.
To learn how to own the payment moment, visit FlowNetworks.io.
Media Contacts
:Paul Wilke
+1-415-881-7995
Deidre Davis
MSUFCU Chief Marketing Officer
517-333-2424 ext. 7877
MSUFCU First Desk Drawer Fund Raffle Winner Announced
EAST LANSING, Mich. — Starting in the third quarter of 2022, MSUFCU and OU Credit Union members have a chance to win up to $20,000 in the quarterly Desk Drawer Fund Member Raffle when they purchase raffle tickets at any of of the Credit Union’s branches.
On Friday, October 7, 2022, Ronald Darling, Jr. was randomly selected as the grand prize winner of $16,580.
“To think that by simply purchasing a $20 raffle ticket, I’m supporting our community,” said Ronald Darling, Jr. “I still can’t believe that I won over sixteen thousand dollars in the first quarterly Desk Drawer Fund Raffle. Amazing.”
The first raffle saw 1,658 tickets sold, with a total amount of $33,160 raised. Half of the funds raised will be donated to the Desk Drawer Fund and invested back into the community. By purchasing a raffle ticket, Credit Union members are supporting Desk Drawer Funds mission to contribute to the public good and make a positive impact in our hometowns. Members will have another chance to win during the 2022 Q4 raffle in November.
“We want to congratulate Mr. Darling on winning the first Desk Drawer Fund Member Raffle and thank all of our members who participated by purchasing tickets,” said Susi Elkins, Chief Community Impact Officer of MSUFCU. “Through the Desk Drawer Fund we are able to further our philanthropic mission as a Credit Union. Our members’ support for the foundations’ efforts and initiatives, such as the raffle, have a direct impact on making our community stronger.”
The Desk Drawer Fund is a foundation supporting the MSUFCU and Oakland University Credit Union communities. It provides community-oriented opportunities for members, employees, and businesses to contribute to the public wellbeing through five philanthropic pillars — arts and culture, stable housing, empowering youth, financial education, and fostering entrepreneurialism. In 2021, the Desk Drawer Fund donated over $453,143.98 to philanthropic causes and organizations.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the sixth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, and a National Best and Brightest Companies to Work For® winner for seven consecutive years. MSUFCU has also been certified as a Great Place to Work® for 10 consecutive years and has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 21 branches, more than 330,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Announces $5.5 Million Gift to Michigan State University
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) today announced a $5.5 million donation to Michigan State University that will advance three MSU arts programs over five years and bolster the university’s arts strategy.
"Michigan State considers the arts to be key instruments of knowledge and understanding embedded across the university’s educational, research and creative endeavors,” said MSU President Samuel L. Stanley Jr., M.D. “Our arts strategy is an important component of the university’s strategic objectives of student, staff and faculty success; impactful innovation; and diversity, equity and inclusion. I want to thank MSUFCU for sharing our vision and investing in this vital area.”
The gift from MSUFCU includes $2.5 million for the MSUFCU Arts Power Up Endowment, which will fund two pilot programs: the MSUFCU Arts Power Up Arts Residencies at the STEAMpower Project, and the MSUFCU Arts Power Up to Start-Up program. An additional $2 million will support the MSU Museum’s new CoLab Studio, which evolved from the museum’s partnership with Science Gallery International. Another $1 million will support the College of Music’s MSUFCU DREAM Fund, or Detroit Regional Engagement and Access Music Endowment.
“As MSUFCU celebrates 85 years of partnership with MSU, we’re proud of all we have accomplished together on behalf of campus and community,” said MSUFCU president and CEO April Clobes. “We’re pleased to continue our support through these creative and innovative projects that will enhance the lives of our members.”
MSUFCU is one of MSU’s largest funders, investing more than $30 million over its history, half of which has gone to support the arts. Since 2008, MSUFCU has supported programming in the arts that has advanced career readiness, provided opportunities for students to work with high-caliber artists, offered lifelong learning programs in the performing arts and supported residency programs for artists and scholars. Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For winner for six consecutive years, and one of the top five Michigan credit unions in Forbes’ Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Michigan, has 22 branches, more than 330,000 members, almost $6.9 billion in assets and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU, Michigan Arbor Day Alliance Building a Greener Community
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) recently partnered with the Michigan Arbor Day Alliance (MADA) and the Community Housing Network (CHN) to plant six new trees at a CHN-owned lot in Oakland County, Michigan.
During the event on Friday, September 9, 2022, six MSUFCU employee volunteers planted Arborvitaes and one Maple tree as a first step in CHN’s long-term plan to transform the lot into a green space for neighborhood residents and community members to enjoy.
The Credit Union formed its partnership with MADA — a coalition of organizations dedicated to celebrating Arbor Day and the important role trees play in community health and well-being — in 2013. MSUFCU and MADA offer local students with the opportunity to learn about the importance of forestry and natural resources. Over the course of the partnership, more than 500 trees have been planted in the Greater Lansing area. This is the first collaborative effort for MSUFCU and MADA planting trees in Metro Detroit.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the sixth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, and a National Best and Brightest Companies to Work For® winner for seven consecutive years. MSUFCU has also been certified as a Great Place to Work® for 10 consecutive years and has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 21 branches, more than 330,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Employees Raise Over $51,000 for Charity Partners in Second Quarter
EAST LANSING, Mich. – MSU Federal Credit Union (MSUFCU) employees raised $51,647 for local organizations during the second quarter of 2022, bringing the total amount raised for their charity to $98,455.
As part of a yearlong charitable giving campaign, Credit Union employees select one charity partner per quarter to raise funds for. Throughout the second quarter of 2022, Love In Deed, was the charity partner of choice, receiving $43,470. Funds were raised through a variety of events including dress down days, online sales, and raffles.
Love In Deed’s mission is to support Michigan’s foster children by providing clothing, shoes, and other essential items for daily living at no cost to the foster families.
“We are overwhelmed and humbled by the incredible generosity of MSU Federal Credit Union employees during this second quarter charity partnership,” said Amy Heeschen, founder of Love In Deed. “The donated goods, as well as the financial support, will be used in multiple ways to further our mission of helping the children in foster care and their families throughout Mid-Michigan. From the bottom of our hearts, thank you for helping us to Love In Deed.”
During the second quarter of 2022, Credit Union employees raised an additional $8,177 for Capital Area United Way (CAUW). CAUW is the Credit Union’s ongoing charity partner, benefiting from funds each quarter.
MSUFCU employees chose Youth Haven Ranch as their first quarter charity partner and raised $46,808. The Credit Union will support Barn Sanctuary in the third quarter and End Violent Encounters in the fourth quarter.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, more than 330,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU's VP of Digital Strategy and Innovation, Benjamin Maxim, Wins Technologist of the Year
EAST LANSING, Mich. –MSU Federal Credit Union (MSUFCU) is proud to announce that the Vice President of Digital Strategy and Innovation, Benjamin Maxim, received first place in the Technologist of the Year Category of Finopotamus’ 2022 Tekkie Awards. The Tekkie Awards recognize outstanding achievements in credit union technology.
A new addition this year, the Technologist of the Year category is a special award recognizing an individual whose achievements embody not only great technology, but also the credit union ethos of people helping people.
In addition to his role at MSUFCU, Ben also serves as the Chief Technology Officer for Reseda Group and its subsidiaries. Reseda Group is a Credit Union Service Organization (CUSO) that helps credit unions remain relevant and competitive by delivering the best products and services to their membership.
“I am ecstatic to receive the Finopotamus Technologist of the Year award," said Benjamin Maxim, MSUFCU VP of Digital Strategy and Innovation. "At MSUFCU and Reseda Group, we’re always working to challenge ourselves through collaboration and networking to come up with the best fin-tech products and services out there."
“Ben’s tireless commitment to innovation comes from his belief that members deserve superior service in all forms of delivery,” said April Clobes, MSUFCU President/CEO. “Our philosophy is that technology advancements should seamlessly enhance the member and employee relationship, and Ben’s imaginative approach has been integral to the success of our innovation efforts at the Credit Union and Reseda Group.”
Ben heads the growing digital and innovation team at MSUFCU. An important part of this team is working with The Lab at MSUFCU, which is a center for innovation that brings agility, collaboration, drive, and innovation together to turn ideas into advanced financial technologies.
Established to identify, create, and execute opportunities for innovation at the Credit Union, The Lab uses members and employees to pilot test various programs and technologies before implementing. By devoting resources to cultivating an entrepreneurial mindset, collaborative ideas then lead to new products and services for members and employees.
Some examples of technology that have come out of The Lab are MSUFCU CVV Key, which is an app that allows members to register their Visa Credit Card to receive a new and unique CVV2 code each time they use their card online or over the phone. This program helps increase security. Another app that was greenlit by The Lab was Fin-Life, which coaches members through 10 themes of financial wellness.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, more than 330,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU and Spartan Athletics Announce Expanded Partnership at Spartan Stadium and Munn Ice Arena
EAST LANSING, Mich. – MSU Federal Credit Union (MSUFCU) and Michigan State Athletics have announced a naming entitlement for the club and suite areas inside Spartan Stadium and Munn Ice Arena. The 10-year agreement will change the names of the areas to the MSUFCU Club and Suites.
“We are excited to announce the expansion of our long-standing relationship with MSUFCU,” said Michigan State Vice President and Director of Athletics Alan Haller. “This exposure continues to enhance the alignment with our campus and community partners. We appreciate MSUFCU’s continued support of Michigan State Athletics and our student-athletes.”
“We are looking forward to our continued partnership and further supporting Spartan Athletics, student-athletes, and the MSU community," said April Clobes, MSUFCU President/CEO. "The Club and Suites are a visible commitment to our support of Spartan Athletics and provide an enhanced experience and space for football, hockey, and event attendees."
The MSUFCU Club, located on the fourth floor of Spartan Stadium, offers a host of amenities designed to provide fans with the ultimate game-day experience, including complimentary food and beverage services. Club seats are open to the stadium, while at the same time covered and heated in inclement weather. The air conditioned and heat-equipped club area is 18,500 square feet with comfortable living room style furniture, multiple TVs, private restrooms, and elevator access.
There are 24 MSUFCU Suites at Spartan Stadium located on the seventh floor that provide 18 or 36 person-seating capacities and offer unique game-day experiences with private amenities for families or businesses. The MSUFCU Suites are sold out for the 2022 football season.
The MSUFCU Club at Munn Ice Arena features excellent views of all the action on the ice from a private club on the south side second level. The spacious club includes multiple televisions, comfortable theater style seats and complimentary food and beverage services.
Munn Ice Arena’s MSUFCU Suites are a great way to host a party of 12-16 individuals in a private suite for a hockey game. The suites are available on a season or individual game basis (limited availability for the 2022-23 season), and include multiple televisions, comfortable theater style seats and catering at an additional charge.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, more than 330,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Celebrates Juntos Avanzamos Accreditation
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) was pleased to welcome community members to their Juntos Avanzamos accreditation celebration event at their Headquarters in East Lansing on June, 22, 2022.
MSUFCU earned the Juntos Avanzamos designation for its commitment to serving and empowering the Hispanic community. As a Juntos Avanzamos credit union, MSUFCU employs bilingual and culturally competent employees and leaders; accepts alternative forms of ID; and treats all members with respect regardless of immigration status.
“This designation demonstrates our commitment to our core value of cultivating diversity, equity, and inclusion as we serve the Hispanic community,” said April Clobes, MSUFCU President/CEO. “Through our work with Juntos Avanzamos and Inclusiv, we are helping our members achieve their dreams.”
Translated as “Together We Advance,” Juntos Avanzamos credit unions help those who remain largely unbanked and vulnerable. This initiative showcases that working together with underserved communities is vital to helping them achieve financial security and independence.
During the accreditation ceremony, guests had the opportunity to hear remarks from MSUFCU President/CEO, April Clobes; MSUFCU DEI Director, Amanda Denney; East Lansing Mayor, Ron Bacon; East Lansing DEI Director, Elaine Hardy; Lansing Mayor, Andy Schor; Director of MSU Migrant Student Services, Luis A. Garcia; Lansing School Board of Education Trustee, Guillermo Z. Lopez; Cristo Rey Community Center CEO, Joseph J. Garcia; and Director of Juntos Avanzamos and Inclusiv PR Network, René Vargas Martínez.
“I’m proud that MSUFCU received this important designation,” said Joseph J. Garcia, CEO of Cristo Rey Community Center. “And I am very proud that my credit union, MSUFCU, was awarded this designation. It’s important to be open and available for the Hispanic community and I greatly appreciate it.”
Garcia continued, “For primary Spanish-speakers, most of the things we take for granted are day to day tasks, which can be daunting, overwhelming, frustrating, and challenging because of language barriers. Navigating our U.S. financial system is one of the biggest challenges. MSUFCU is a leader in helping overcome this challenge. It’s wonderful to take care of our Spanish-speaking members.”
“Normally when we engage with a credit union, the work can take years. It is a transformative process. But sometimes you find a credit union that has been doing it the whole time,” said René Vargas Martínez, Director of Juntos Avanzamos and Inclusiv PR Network. “This is one of those cases where we received the application and this criteria was designated even before we officially designated it.”
Guests were also invited to participate in a flag raising ceremony following the formal remarks, enjoy a selection of tapas and light refreshments, and watch performances by El Grupo Fiesta and Rey Rodriguez on the MSUFCU Headquarters lawn. The celebration was recorded and can be viewed on MSUFCU’s Facebook page.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, more than 330,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU's Chief Financial Officer Receives 2022 Outstanding Service Award
EAST LANSING, Mich. — Sara Dolan, MSU Federal Credit Union (MSUFCU) Chief Financial Officer, recently received the 2022 Outstanding Service Award by the Credit Union National Association (CUNA) Finance Council.
CUNA is a national association that advocates on behalf of all American credit unions by delivering support, professional growth, and operational confidence to credit union leaders.
The Outstanding Service Award recognizes a credit union leader who is dedicated to their credit union’s core values and provides exceptional support to their employees, members, and community.
“During a period of rapid changes and uncertainty, credit unions continued to deliver extraordinary service to their communities and members over the past year," said Brandon Smith, chair of the awards and recognition committee. "We are delighted to pay tribute to the leaders who rose to the task at hand to continue to drive our industry.”
Dolan, who joined MSUFCU in 2005, was honored for her leadership in the financial industry, having served as a mentor and supporter of her employees in the workplace. Additionally, she has devised and executed strategies and initiatives designed to help MSUFCU members achieve and maintain financial security.
“Sara’s outstanding leadership has been invaluable to the Credit Union, as well as its employees, community, and the industry as a whole.” said April Clobes, MSUFCU President/CEO. “She has guided her employees and championed projects that provide solutions for our members, helping them achieve their dreams.”
Dolan has played a vital role in the launch of several MSUFCU products including its award-winning Savings BuilderSM account, which launched during the COVID-19 pandemic, the MSUFCU Visa Signature® Credit Card, and tap to pay technology on all MSUFCU Visa Credit and Debit Cards.
Beyond the workplace, Dolan is involved in the Greater Lansing and Michigan State University communities. She currently serves on the Michigan Electronic Recording Commission, McLaren Greater Lansing Foundation Board of Trustees, Delta Dental of Michigan Board of Directors, Renaissance Holding Company Board of Directors, Renaissance Health Services Corporation Board of Directors, The 4100 Group Board of Directors, and Trellance Data Advisory Committee.
Dolan was recognized for her achievements during the recent CUNA Finance Council Conference.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU has 22 branches, more than 327,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSU Federal Credit Union Expanding to Kentwood
EAST LANSING, Mich. – MSU Federal Credit Union (MSUFCU) announced today that it will be opening a full-service branch in Kentwood, Michigan, in spring 2023. The branch will be located at 4580 28th Street, and will be the Credit Union’s 24th branch.
The new branch will offer drive up Video Tellers and 24-hour ATMs, as well as a full range of financial products and services, including mortgages and business services. As a full-service branch, MSUFCU’s Kentwood location will create 10 new jobs — two managers (a branch manager and assistant manager) and 8 financial services representatives.
The Kentwood Branch will provide MSUFCU the opportunity to expand its services to nearly 7,500 members living within 10 miles of this branch. Located approximately 11 miles from the Credit Union’s Monroe Center Branch at 86 Monroe Center St. NW in Grand Rapids, the Kentwood Branch will offer additional account access and convenience to members who live and work in the area.
“The decision to expand to a second location in Kent County is part of our long-term growth strategy to better serve our existing and potential members,” said April Clobes, MSUFCU’s President/CEO. “We are looking forward to joining the Kentwood community with this new branch location and helping more members achieve their dreams.”
The Credit Union offers a wide array of products and services designed to help its members achieve their dreams, including: free checking accounts and free financial education; programs to promote saving money and building credit wisely; mortgages; auto loans; credit cards; business loans; and much more.
The Credit Union will host a groundbreaking at the site of the future branch on June 24, 2022. Representatives of the Grand Rapids Area Chamber of Commerce will also participate in the event.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, more than 327,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Welcomes Dr. Quinetta Roberson Connally, Ph.D., to Its Board of Directors
EAST LANSING, Mich. — Janet Lillie, Chair of the Nominations/Governance Committee of MSU Federal Credit Union (MSUFCU), is pleased to announce the appointment of Dr. Quinetta Roberson Connally, Ph.D., to the Credit Union’s Board of Directors.
Dr. Roberson Connally is the John A. Hannah Distinguished Professor of Management and Psychology at Michigan State University, prior to which she was on the faculty at both Villanova and Cornell. She has been a visiting scholar at universities on six continents and has more than 20 years of global experience in teaching courses, facilitating workshops, and advising organizations on leadership, talent management, and diversity. Dr. Roberson Connally has published over 40 scholarly journal articles and book chapters, and edited a Handbook of Diversity in the Workplace. Her research and consulting work focus on developing organizational capability and enhancing effectiveness through the strategic management of people, particularly diverse work teams, and is informed by her background in finance, having worked as a financial analyst and small business development consultant prior to obtaining her doctorate. She earned her Ph.D. in Organizational Behavior from the University of Maryland, and holds an undergraduate degree in Finance from the University of Delaware, and an MBA from the University of Pittsburgh Katz Graduate School of Business.
Serving on the Board of Managers of MSUFCU’s holding company, Reseda Group, since March 2021, Dr. Roberson Connally has made many positive contributions. Her strong talent management and organizational capability skills have been an asset to the Reseda board, helping guide its future.
April Clobes, President/CEO of MSUFCU, commented, “We have had the privilege of benefiting from Quinetta’s many talents while she served on the Board of Managers of Reseda, and are pleased to welcome her to the MSUFCU Board of Directors. Her experience in leadership and finance will greatly benefit the Credit Union and its members. We look forward to her future contributions.”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU has 22 branches, more than 327,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Expands to Detroit, Opening in Fall 2022
EAST LANSING, Mich. – MSU Federal Credit Union (MSUFCU) announced today that it will be opening a full-service branch in downtown Detroit in the fall of 2022. The new branch will be located at 243 W. Congress Street, at the corner of Washington Boulevard and Congress Street, in the historic Marquette Building, and will include a community room for use by nonprofit organizations and other community partners. The branch will be the Credit Union’s 23rd branch.
The Credit Union is finalizing its planning for the new branch, and construction is slated to begin in June.
“The goal with this new branch is twofold: to provide existing members with the quality financial services they know and trust in another convenient location, and also, to connect with Detroit residents and welcome them as new members,” said April Clobes, MSU Federal Credit Union President/CEO. “We look forward to helping area residents achieve financial security, their goals, and ultimately, their dreams.”
The Credit Union currently offers a HEROES mortgage option with 100% financing available, an origination fee of only $1,395, and for first-time homebuyers, a discount of $500. This loan is available to firefighters, law enforcement, EMS, healthcare, and active-duty military personnel, veterans, and teachers, as well as all support staff in these fields. The Credit Union also offers a robust first-time homebuyers program, free financial education for community members, and many programs to promote building credit wisely and saving money. Additionally, the Credit Union offers free checking accounts, auto loans, credit cards, business loans, and much more.
The new branch location will initially bring eight new jobs to Detroit. The Credit Union supports many local organizations that support those in the community, and is committed to working in partnership with community members by promoting local artists and small businesses, and by welcoming community groups to utilize the community room that will be part of the new MSUFCU space.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU has 22 branches, more than 327,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Announces Juntos Avanzamos Accreditation
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) announced it has earned the Juntos Avanzamos designation for its commitment to serving and empowering the Hispanic community. Translated as “Together We Advance,” Juntos Avanzamos credit unions help those who remain largely unbanked and vulnerable. This initiative showcases that working together with underserved communities is vital to helping achieve financial security and independence.
“Our Juntos Avanzamos designation represents MSUFCU’s commitment to diversity, equity, and inclusion,” said April Clobes, MSUFCU President and CEO. “Everyone deserves a pathway to financial success, and MSUFCU is proud of Amanda Denney’s work to provide an avenue where all members can achieve financial security, their goals, and ultimately, their dreams.”
Amanda Denney is the Credit Union’s Director of Diversity, Equity, and Inclusion.
To qualify for the Juntos Avanzamos accreditation, credit unions must complete an extensive process to demonstrate how they serve Spanish-speaking people through inclusive underwriting policies, financial education, and affordable loans. This accolade is a strong representation that MSUFCU has made a commitment to cultivating an equitable environment based on inclusion. MSUFCU demonstrates itself as a trusted financial partner by employing bilingual team members, accepting alternative forms of ID such as ITIN (Individual Tax Identification Number), offering products and services suited to meet the financial needs of the Hispanic and immigrant communities, and simply by treating members with respect, regardless of immigration status.
“On behalf ofInclusivand the JuntosAvanzamosNetwork, we congratulate MSUFCU for their designation and their commitment to the financial inclusion and empowerment of Hispanics and immigrants in Michigan. MSUFCU has demonstrated that they are truly committed to DEI by adopting policies and procedures that remove barriers to financial inclusion and help the communities the credit union serves reach financial independence and build assets. We welcome the largestuniversity-basedJuntos-designatedcredit union in the U.S. to our network and look forward to our continued collaboration,” said Pablo DeFilippi, EVP atInclusivNetwork.
To celebrate the Juntos Avanzamos designation, the Credit Union will be hosting a proclamation ceremony including food, entertainment, and networking at its Headquarters campus. The event will be held on June 22, 2022, beginning at 1:00 p.m. For further event details, visit msufcu.org/events.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, more than 327,000 members, almost $6.9 billion in assets, and over 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Reelects Three to Board of Directors
EAST LANSING, Mich. — Three MSU Federal Credit Union (MSUFCU) Board members have been reelected for three-year terms, MSUFCU President/CEO April Clobes announced.
Those Board members are: Angela Brown; Gregory Deppong; and Steven Kurncz. Additional MSUFCU board members are: Bill Beekman; Ernest Betts; Michael Hudson; Elizabeth Lawrence; and Janet Lillie.
The Board elected the following to the Executive Committee: Gregory Deppong, Chair; Janet Lillie, Vice Chair; Steven Kurncz, Secretary; and Elizabeth Lawrence, Treasurer.
“The MSU Federal Credit Union Board members volunteer their time and considerable talents to govern the strategic direction of the Credit Union while representing all of our members’ interests,” said April Clobes, President/CEO of MSU Federal Credit Union. “We are fortunate and grateful for the dedication and engagement of our Board who works with us to deliver on our mission to provide our members and employees opportunities to achieve their dreams.”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, more than 325,000 members, almost $6.9 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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MSU Federal Credit Union Member Wins A Year's Worth of Car Payments
EAST LANSING, Mich. — In celebration of MSU Federal Credit Union’s (MSUFCU) Auburn Hills Regional Office Grand Opening, the Credit Union held an auto loan promotion for a chance to win a year’s worth of car payments. One lucky winner, Stephanie F., received $5,500 to cover her MSUFCU auto loan payments for the next 12 months.
From January 1, to February 28, 2022, individuals could enter MSUFCU’s sweepstakes for a chance to win up to $6,000 to cover 12 months’ worth of their car payments. The Credit Union chose that dollar amount ($6,000) as the average monthly car payment is around $500 — equating to the average annual cost of car payments.
“I am humbly grateful for being the recipient of this prize,” said Stephanie F. “We have had three car loans through MSUFCU and continue to come to them for our car loans, because they make it easy and flawless. Thank you again for this incredible gift.”
“From our members’ first cars to their dream cars, we help our members achieve their financial goals — and dreams,” said MSUFCU Chief Marketing Officer Deidre Davis. “This promotion provided a fun and engaging way for us to talk about our low-rate auto loan options and the benefits of financing with MSUFCU.”
Located at 3220 University Dr. in Auburn Hills, Mich., the new regional office houses the Auburn Hills Branch, Campus 2 Career Intern Center, and several Credit Union departments, including Human Resources; Information Technology; Infrastructure, Planning, and Facilities; Call Center; and more.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 325,000 members, more than $6.7 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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MSU Federal Credit Union partners with local artist, Zahrah Resh, to host MSU AgeAlive Butterfly Garden Exhibit
EAST LANSING, Mich. — MSU Federal Credit Union’s (MSUFCU) Affinity Groups have partnered with MSU AgeAlive artist in residence, Zahrah Resh, to create the Butterfly Garden Exhibit at its Headquarters Building located at 3777 West Rd. in East Lansing.
In 2018, MSUFCU introduced Affinity Groups — networks of employees drawn together by characteristics, affinities, or professional interests. Affinity Groups serve as an employee resource to foster communication, awareness, and an inclusive environment for all.
CU PRIME, MSUFCU’s 50+ Affinity Group, organized and hosted an in-person painting session with Resh as guest artist. Employees from all departments of the Credit Union worked together to create the nearly 1,000 painted paper butterflies for the art display. Each butterfly is a different shape, color, size, and style; and their unique qualities are what gives the entire exhibit its power. The exhibit, through its representation of butterflies, celebrates the diverse and individual strengths inherent in every person.
“At MSUFCU, we embody our core values each and every day. Our core value of ‘cultivating diversity, equity, and inclusion’ is the driving force behind the formation of our employee Affinity Groups,” said Amanda Denney, MSUFCU Director of Diversity, Equity, and Inclusion. “With the help of our Affinity Groups, we partnered with AgeAlive and artist, Zahrah Resh, to create the exhibit and celebrate our belief that all employees, members, and community members should be valued for their true, authentic selves.”
MSU AgeAlive is a program within the MSU College of Osteopathic Medicine that promotes campus/community partnerships to advance shared goals of increasing well-being and quality of life for people of all ages and abilities. To learn more about AgeAlive, visitwww.agealive.org.
Installation of the Butterfly Garden Exhibit in the MSUFCU Headquarters’ lobby will be complete on March 10. The public is invited to visit and experience the Butterfly Garden Exhibit until May 9, 2022.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, nearly 325,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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MSU Federal Credit Union Ranks #18 in the 2022 Training APEX Awards
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) announced its learning and development program ranked #18 out of 95 placed organizations in the 2022 Training APEX Awards.
This is the fourth consecutive year Training Magazine has recognized MSUFCU for best-in-class employee training and development. For the second consecutive year, the Credit Union also received the Outstanding Training Initiative Award.
According to Training Magazine, the Training APEX Awards ranking is determined by assessing a range of qualitative and quantitative factors, including financial investment in employee development, the scope of development programs, how closely such development efforts are linked to business goals and objectives, and their effectiveness in terms of business impact.
“We are honored for the recognition of our learning and development efforts at MSUFCU,” said Silvia Dimma, Chief Human Resources Officer. “From our employees’ first days at the Credit Union, we support them through a variety of training programs to ensure employees thrive and succeed— both personally and professionally. We offer in-person, virtual, and eLearning training sessions, creating an environment where everyone has the opportunity to learn and grow.”
In comparison to 2021, MSUFCU’s ranking is the largest increase of all awarded organizations — moving up 55 places from last year’s ranking.
Training Magazine is a professional development publication advocating using training and workforce development as a business tool. The magazine is targeted to training, human resources, and business management professionals in all industries.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, more than 320,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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MSU Federal Credit Union Celebrates the Grand Opening of Auburn Hills Regional Office
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) celebrated the grand opening of its Auburn Hills Regional Office on February 24, 2022, with an event for community members and partners. Attendees of the event enjoyed formal remarks by April Clobes, MSUFCU President/CEO; Angela Brown, MSUFCU Board Chair; Dr. Ora Hirsch Pescovitz, President of Oakland University; and Kevin Daniels, Mayor of Auburn Hills; among others. After a ceremonial ribbon cutting, attendees toured the new building.
“We are excited to celebrate our expansion in Oakland County,” said April Clobes, President/CEO of MSU Federal Credit Union/OU Credit Union. “The new regional office underscores our commitment to the students, faculty, and staff of Oakland University, to our members who live and work in the area, and to the community as a whole.”
The new three-story, 68,380 square-foot building will house Credit Union departments including Learning and Development; Human Resources; Information Technology; Infrastructure Planning and Facilities; a Call Center; and more.
Additionally, the Auburn Hills Branch (previously located at 3265 Five Points Drive) is located on the first floor of the regional office. Throughout 2021, the previous Auburn Hills Branch welcomed 645 new members and completed nearly 65,000 transactions. The new Branch has seen much traffic in its first few days, and has opened numerous accounts as well as safe deposit boxes.
The new location also has a community room available for community partners to use for events such as health fairs, seminars, board meetings, blood drives, and more. The Credit Union is also offering internships at its Campus 2 Career Intern Center located in the new regional office.
“Our Campus 2 Career Intern Center offers opportunities for real-world work experience that prepares students for today’s competitive environment,” commented Clobes. “Our robust internship program provides learning and growth opportunities for students, and supports the success of the region.”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. Oakland University Credit Union (OU Credit Union) is a tradename of MSUFCU. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 322,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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Community Art Project Brings Pop of Color to MSUFCU Construction Site in Downtown East Lansing
EAST LANSING, Mich. — The construction site for MSU Federal Credit Union’s (MSUFCU) new seven-story office building in downtown East Lansing is getting a pop of color this week with the installation of new, vibrant fence panels featuring the artwork of local K-12 students.
This exciting community art project was made possible by a partnership between MSUFCU, the East Lansing Downtown Development Authority (DDA), the City of East Lansing, Granger and local art teachers.
The fence panels feature colorful, artistic weavings by high school students from East Lansing High School and K-6 students from Stepping Stones Montessori, with a total of 38 panels set to be installed around the construction site. MSUFCU and Granger facilitated the fence panel deliveries and installation, while the DDA assisted with the project by providing funding for the fence weaving art supplies.
“We are excited to celebrate local students and showcase their talents by bringing art to our community,” said April Clobes, President/CEO of MSU Federal Credit Union. “The artwork will create community connections much like the Credit Union does through its support of various programs.”
“The DDA was excited to support this community-driven project, which will showcase the creativity of local students, while also beautifying an area in downtown East Lansing that is currently under construction,” said East Lansing DDA Chair Mike Krueger. “This type of unexpected, community art certainly adds to the vibrancy in our downtown.”
The new fence panels will remain up throughout the duration of construction, with the project slated for completion in spring 2023. Community members can visit eastlansingbuzz.org for the latest updates on the project and to sign up for construction alerts.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 320,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Names Its 2022 Charity Partners
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce its four 2022 charity partners, chosen by employees.
Employees will support Youth Haven Ranch; Love In Deed; Barn Sanctuary; and End Violent Encounters as well as the Credit Union’s ongoing charity partner, Capital Area United Way, through volunteer and fundraising efforts.
“Again this year, employees will support one of our four Charity Partners each quarter, coming together to fundraise in a variety of ways to help support organizations that are vital to the communities we serve,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “In addition to raising funds for local organizations, employees also volunteer their time and talents.”
The first quarter, funds raised by employees will benefit Youth Haven Ranch, in education and outreach category. The organization provides life-changing, Christ-centered experiences for disadvantaged children through both on-site and off-site programs, such as camps and retreats.
The second quarter proceeds from fundraising events will benefit Love In Deed, in the health and human services category. This group supports Michigan's foster children by providing clothing, shoes, and other essential items for daily living at no cost to foster families.
The Barn Sanctuary will be the recipient of funds in the third quarter in the animals and the environment category. This organization provides a safe haven for abused and neglected farmed animals.
Finally, representing the people and culture category, End Violent Encounters will receive donated funds in the fourth quarter. The nonprofit supports domestic and sexual abuse survivors on their journey of healing and empowers the community through education and awareness.
The Capital Area United Way benefits from MSUFCU’s fundraising efforts as well. The Credit Union donates a portion of the proceeds from its dress down days each quarter, and the Capital Area United Way also receives funds through the annual payroll deduction campaign to support United Way.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions on Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine for two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 320,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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MSUFCU partners with Slice by Saddleback to introduce specialty Green & White Pizza
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is excited to announce a new Local Loyalty benefit from our partnership with Slice by Saddleback. On National Pizza Day (February 9), MSUFCU and Slice by Saddleback revealed a new member-exclusive discount for their specialty pizza: the Green & White by MSUFCU.
Credit Union members can use promo code “MSUFCU” when ordering online or by mentioning the discount in the store to receive 10% off the Green & White by MSUFCU. This unique pizza features dill pickles, garlic sauce, mozzarella, and dill weed — and it’s one of their most popular specialty pizzas.
“At MSUFCU, we understand the impact that local businesses have on our community,” stated MSUFCU Chief Marketing Officer, Deidre Davis. “By supporting small businesses such as Slice by Saddleback through our MSUFCU Local Loyalty program, we help those businesses thrive and help provide money-saving offers for our members.”
"When we first came up with this idea, we immediately thought of MSUFCU.Not only are they our neighbors at two of our locations, but they have been our trusted financial partner since we started Saddleback nearly seven years ago,” said Travis Stoliker, Co-Owner of Slice by Saddleback and Saddleback BBQ. “We are proud to offer a premium pizza at a discount to all of MSUFCU'shundreds of thousands of members. The Green & White by MSUFCU is an amazing pizza — you're gonna love it!"
MSUFCU's Local Loyalty program launched in January 2018. The program has seen tremendous growth since its inception, providing unique and exclusive discounts for the Credit Union’s members while supporting the communities it serves. MSUFCU members have saved more than $2 million by using their Credit Union Visa debit or credit cards at Local Loyalty partner businesses.
Today, MSUFCU members have access to more than 75 discounts across 22 states where their members live and work. The program's discounts include college tuition, estate planning, retail, food service, entertainment, wedding venues and vendors, videography, health and wellness, tattoo and tattoo removal, automotive repair, and more.
For a full list of member exclusive discounts and deals, visit us msufcu.org/specialoffers or download the MSUFCU Mobile app. Business owners interested in joining MSUFCU's Local Loyalty program may visit msufcu.org/localloyalty for more information.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions on Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine for two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 320,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
Established in 2015, Saddleback BBQ is Lansing & Okemos, Michigan's premier craft BBQ restaurant. Dedicated to all things BBQ, whether that means serving you a quick brisket dinner, preparing food for a large catering event, or supplying local retailers with our BBQ Sauces and Rubs. Located in Lansing (REO Town) & Okemos, MI, Saddleback specializes in hand-crafted, award-winning Southern BBQ with a unique Midwestern flair. We are 100% devoted to the craft of BBQ. We smoke our meats in-house using a wide variety of wood, ranging from hickory and mesquite to Michigan fruit-tree woods like apple and cherry. We use a reverse flow smoker, to cook all of our BBQ meats. Our proprietary smoking technique is what gives our product its amazing flavor. Visit Saddleback BBQ soon at our restaurants in REO Town & Okemos, contact us about our catering options, or order a great pizza from our newest endeavor, Slice by Saddleback!
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MSUFCU's Foundation And Employees Donate More Than $714,000 In 2021
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is proud to announce its foundation, the Desk Drawer Fund, donated $453,143 to 104 organizations in 2021, and employees donated $261,422 in 2021, $61,000 more than the goal.
Desk Drawer Fund recipients included nonprofits, organizations, and individuals within the foundation’s five philanthropic pillars of Arts & Culture, Stable Housing, Empowering Youth, Financial Education, and Entrepreneurialism.
In 2020, the Desk Drawer Fund distributed $446,251 to 70 organizations and individuals.
“We are proud of the support the Desk Drawer Fund has received from members and community members since its founding in 2019,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer and Desk Drawer Fund President. “These donations allow the foundation to support organizations that are vital to our cities, communities, and families. They assist individuals and families by creating jobs, teaching valuable skills, and increasing overall quality of life. We are privileged to have an impact on local economies through our foundation.”
For more information, visit deskdrawerfund.org.
Credit Union employees work together each year to select and support local charities throughout the various communities MSUFCU serves. Employees come together to fundraise in a variety of ways to help support organizations vital to our communities’ success. MSUFCU’s employee 2021 fundraising efforts included virtual runs/walks, dress down days, and more. In addition to donating funds to local organizations, employees also volunteered their time and talents.
Credit Union employees selected these 2021 charity partners
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In the first quarter, employees raised funds for REACH Studio Art, a Lansing-based studio art center offering programs dedicated to mentoring youth, urban revitalization, and strengthening community.In the second quarter, fundraising efforts focused on Salus Center, based in Lansing. Founded in 2017, Salus serves Lansing’s LGBTQIA+ communities as a gathering space and information hub.New Hope Pet Rescue in Charlotte was the organization supported in the third-quarter. This organization is committed to helping people and animals in need. Its mission is to provide a means to place unwanted, adoptable animals into appropriate, loving homes.MSUFCU closed out the year with fourth-quarter fundraising for Firecracker Foundation in Holt. This organization provides comprehensive services to child survivors and their families, and community education by creating a holistic, safe space for the community to support children, families, and advocates.
The Capital Area United Way benefits from MSUFCU’s fundraising efforts as well. The Credit Union donates a portion of the proceeds from its dress down days each quarter, and the Capital Area United Way also receives funds through the Credit Union’s annual payroll deduction campaign to support United Way.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions on Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine for two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 320,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Sponsors Michigan Women's Hall of Fame Induction Ceremony
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) proudly sponsored the Michigan Women’s Hall of Fame Induction Ceremony on October 26, 2021.
During the virtual event, presented by Michigan Women Forward, six exceptional women were honored for their dedicated service and lifetime accomplishments.
The Michigan Women’s Hall of Fame class of 2021 included Debra White-Hunt, Diana Sieger, Rosalind “Roz” Brewer, Lila Neuenfelt, Sarah E. Ray, and Fannie B. Peck. Learn more about the inductees here.
“We are so proud and excited to welcome these six powerful women into our Hall of Fame,” said Carolyn Cassin, president and CEO of Michigan Women Forward. “Their stories of perseverance, innovation, and inspiration will resonate with women in Michigan for years to come.”
“MSUFCU has partnered with Michigan Women Forward since 2019,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “During that time, we have donated more than $11,000 to the organization, supporting its role in recognizing women who play an active part in philanthropy and governance in their communities.”
Michigan Women Forward manages the Michigan Women’s Hall of Fame with a mission to “expand economic opportunity, empower the next generation, and celebrate and honor the accomplishments of Michigan women.” The six honorees join 323 others at the Michigan Women’s Historical Center and Hall of Fame, located at 105 W. Allegan St., Lansing, Mich. The center, also known as HERstory, was founded in 1986. To learn more about Michigan Women Forward, visit miwf.org.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions on Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 320,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Contracts with Nala Barlow, MSU Track and Field Student-Athlete
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) announced a NIL (name, image, and likeness) contract with Nala Barlow, MSU Track and Field student-athlete.
The Credit Union also partners with the 11 eligible MSU Women’s Basketball players, and is excited to expand its NIL brand ambassador partnership beyond Women’s Basketball to include Nala. The Credit Union sees its partnership with the student-athletes as an opportunity to expand its support of women athletes and to recognize the value they bring to the university and the community.
Before entering into a contractual relationship with the student-athletes, MSUFCU held several meetings with the student-athletes to discuss details and expectations. All parties participated in thoughtful conversations and took time to ensure that expectations of services required to receive NIL payments would align with the existing commitments of student-athletes.
“We are pleased to add Nala to the group of outstanding brand ambassadors we are partnering with,” said April Clobes, President/CEO of MSU Federal Credit Union. “We believe their efforts will increase engagement with our products and services among one of our primary target audiences. Additionally, these women contribute to the team, the MSU community, and the future in a very positive way.”
“I am grateful to MSUFCU for helping me make smart financial decisions and helping me encourage others to do the same. With this opportunity, I am part of something bigger than myself and I look forward to future endeavors,” said Nala Barlow.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions on Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine for two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 320,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visit msufcu.org.
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MSUFCU Named on GoBankingRates' Best Banks and Credit Unions List
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has been named on GoBankingRates’ 100 Best Banks and Credit Unions of 2022 List. GoBankingRates analyzed a variety of financial institutions based on nine factors including number of branch locations, fees, APYs, products and services offered, and others, to provide consumers with 100 of the best banks and credit unions to choose from.
“These nine factors give a great wholesale overview of a bank or credit union,” said Andrew Murray, content data researcher at GoBankingRates. “In our recent survey, we found the features most important to people when opening an account with a new institution were low fees (34%) and good rates (22%), which we cover through the factors analyzed.”
“We are proud to be named as one of GoBankingRates’ top 100 best banks and credit unions,” said Deidre Davis, Chief Marketing Officer. “From the products and services we offer to our multiple branch locations throughout the state and extensive financial education offerings, we help our members achieve financial security, their goals, and ultimately, their dreams.”
GoBankingRates is a publication that focuses on personal finance, and is “inspiring and empowering [their] audience to live richer…” through their vast amount of content. GoBankingRates also works to help readers fulfill their goals and be able to explore the world and advance their careers. To learn more about GoBankingRates, visitgobankingrates.com.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For®by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For®winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work®for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 320,000 members, more than $6.6 billion in assets, and nearly 1,000 employees. For more information, visitmsufcu.org.
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MSUFCU Employees Raise More Than $52,000 for Charities in Third Quarter
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) employees raised $52,349 for local organizations during the third quarter of 2021.
Employees chose New Hope Pet Rescue in Charlotte, Mich., as their third quarter charity partner, raising $43,152 through internal fundraising initiatives, including dress down days and raffles. They also raised $9,197 for Capital Area United Way (CAUW), the Credit Union’s ongoing charity partner.
New Hope Pet Rescue’s mission is to provide a means to place unwanted, adoptable animals in appropriate, loving homes.
“We are proud to support New Hope Pet Rescue, a volunteer-run organization, whose mission is to find forever homes for animals in need,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “We are thrilled that our employees’ generous donations provide additional financial support for this rescue organization. Our new format of fundraising — for one charity partner per quarter — has been very successful, and has allowed our employees to dedicate their efforts to helping fulfill each partner’s needs.”
MSUFCU employees select a different charity partner to support each quarter. In the fourth quarter, employees are raising funds for the Firecracker Foundation. CAUW will also benefit from funds raised each quarter.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions on Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine for two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 318,000 members, more than $6.6 billion in assets, and nearly 1,050 employees. For more information, visit msufcu.org.
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MSUFCU's Justin Hewson Receives 10 Over the Next Ten Award
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) Business Services Manager Justin Hewson has been named one of Greater Lansing’s 10 Over the Next Ten winners by the Lansing Regional Chamber of Commerce and Lansing 5:01.
The 15th annual awards celebration recognized Greater Lansing’s top 10 young professionals expected to make significant contributions to the community over the next 10 years.
Hewson oversees loan operations for the Business Services Department at MSUFCU. Throughout the COVID-19 pandemic, he led the federal Paycheck Protection Program (PPP) loan distribution process for MSUFCU business members. This involved managing the distribution of more than 1,600 PPP loans between both rounds of funding, totaling over $65 million in assistance. Hewson also implemented a new loan origination software to improve loan approval and distribution processes.
“Justin’s commitment to the Credit Union’s mission of helping members achieve their financial goals and dreams is reflected in his dedication to identifying and implementing process improvements as well as identifying additional ways to assist members,” said Jeff Jackson, MSUFCU Chief Lending Officer. “His enthusiasm for providing superior service and giving back to the community are commendable.”
Hewson currently serves as board chair for the Mid-Michigan Chapter of the American Red Cross and alsoserves on its philanthropy committee. In addition, Hewson serves on the East Lansing Downtown Management Board and Downtown Development Authority committees. He earned a bachelor’s degree in political science from Michigan State University.
The Lansing Regional Chamber of Commerce helps local businesses connect, grow, and thrive. The chamber has served as the voice of the Greater Lansing business community. For more information, visit lansingchamber.org.
Lansing 5:01 strives to retain and attract young professionals in the Lansing region by connecting college talent and young professionals to the community’s quality-of-life opportunities. Lansing 5:01 partners with over 35 companies and organizations across the Lansing region including Fortune 500 companies, nonprofit agencies, and small businesses. For more information, visit lansing501.com.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace in the large employer category by the Detroit Free Press for 10 consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions on Forbes’ Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine for two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 318,000 members, more than $6.6 billion in assets, and nearly 950 employees. For more information, visit msufcu.org.
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MSUFCU Hosts Lansing SAVE to Support Local Students
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) was pleased to host a virtual Lansing SAVE night November 23, 2021, to introduce the program to families with children in the Lansing School District.
Lansing Student Accounts Valuing Education (SAVE) is a school-based initiative, free for students in the district. The program offers each kindergartener in the district an MSUFCU savings account to be used for post-high school education. It also offersfinancial education in classrooms from elementary through seventh grade, taught by Credit Union employees. MSUFCU partners with the City of Lansing, Lansing School District, and Capital Area United Way to offer the Lansing SAVE program. The program runs from December to May each school year.
“Since Lansing SAVE was initiated in 2014, we now have more than 9,700 accounts with students from the 24 participating schools. Every year, we increase the number of students and schools who we offer this program to,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “We recognize the importance of Lansing students having access to financial resources and education, and empowering them to achieve their dreams. Beginning in kindergarten, Lansing SAVE offers students and their families the necessary tools to build a foundation for a bright future.”
Parents, guardians, and students can contribute to the students’ MSUFCU savings accounts at any Credit Union branch throughout elementary, middle, and high school. After high school graduation, students can use their Lansing SAVE accounts for any post-secondary education such as college or skilled trades training. For more information, visit msufcu.org/lansingsave.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine for two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 318,000 members, more than $6.6 billion in assets, and nearly 1,030 employees. For more information, visit msufcu.org.
MSUFCU Named Michigan Best and Brightest in Wellness Winner
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has been named a Michigan Best and Brightest in Wellness® 2021 winner for the ninth consecutive year by the National Association for Business Resources (NABR). This program honors companies that promote employee well-being, worksite health, and wellness.
"The Best and Brightest in Wellness award recognizes innovative organizations and celebrates quality and excellence in health awareness," said Silvia Dimma, MSUFCU Chief Human Resources Officer. "We promote a culture of wellness by creating, implementing, and evaluating efforts in employee wellness to make our Credit Union and the community healthier."
Companies were evaluated by an assessment administered by SynBella, a leading wellness systems firm. Company entries were examined for quantitative and qualitative data and scored on a point system based upon criteria to benchmark and improve wellness program effectiveness. They include outcomes, analysis, tracking, participation and incentives, benefits and programs, leadership, employee input, culture, and environment.
With more than 20 years of experience, NABR has identified numerous best practices and provided benchmarking for companies that continue to be leaders in employment standards.
“The Best and Brightest is a powerful community of elite leaders who share ideas and practices, and have proven they are employers of choice. Best and Brightest winning companies have also been a voice for important action in creating a sustainable culture that works at ensuring the wellbeing of their employees comes first,” said Jennifer Kluge, Best and Brightest Programs President and CEO.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 318,000 members, more than $6.6 billion in assets, and nearly 1,030 employees. For more information, visit msufcu.org.
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MSUFCU Employees Pay It Forward to Celebrate Credit Union's 84th Anniversary
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) employees celebrated the 84thanniversary of its founding by paying it forward with acts of kindness.
Employees have participated in this practice each year since the Credit Union’s 75thanniversary in 2012.
This year, employees of the Credit Union and its foundation, the Desk Drawer Fund, donated $8,400 to charities and local heroes during the week of November 14-20, 2021. In addition, employees surprised 760 members at branches with gift cards to local establishments.
“Each year, we look forward to spreading kindness in our communities and donating to area charities selected by our employees to commemorate our anniversary,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “Pay It Forward remains an impactful and important Credit Union tradition and, as we celebrate its ninth year, we are pleased to support local charities, local heroes, and our members in each of the communities we serve.”
Fourteen organizations and two local heroes received donations from MSUFCU this year, and most were nominated by employees. Recipients are from Grand Rapids, Greater Lansing, Oakland County, and Traverse City. Organizations included:Helping Hands Respite Care;Happy Feet Pet Rescue;Footprints of Michigan;City Mission Rescue of Lansing;The Davies Project;NorthWest Initiative;Michigan Abolitionist Project;Lighthouse Food Pantry;Yatooma Foundationfor the Kids;Brickways;Home Stretch;TC PolestarLGBT+ Community Center;Designed Future; andThe Diatribe.
In addition, two local heroes each received $500
:Marissa Thaler, a Lansing artist who uses her talents to give back the community. She volunteered to repaint the defaced “Fruit of Her Labor” mural by Nanibah Chacon in Old Town, and assisted in the restoration of Art Path artist Isiah Lattimore’s mural honoring George Floyd.Ceci Bordayo, Director ofPass It On Community Center. She is currently raising money to renovate the center which at one time was slated to close. Bordayo also worked with various community groups to help more than 50 students from kindergarten through sixth grade complete school work at the facility.Visit MSUFCU’sFacebookandTwitterpages to see photos of employees and donation recipients.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For®by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 10 consecutive years, a National Best and Brightest Companies to Work For®winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine for two consecutive years and has been certified as a Great Place to Work®for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 318,000 members, more than $6.6 billion in assets, and nearly 950 employees. For more information, visitmsufcu.org.
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MSUFCU Earns Top 10 Ranking In Large Employer Category As Detroit Free Press Top Workplace
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) was named #8 out of 30 large employers in for the Detroit Free Press 2021 Top Workplace Awards. In addition, April Clobes, MSUFCU CEO/President, was selected as one of three Top Leaders.
This marks the eleventh consecutive year the Credit Union has been named a Top Workplace by the Detroit Free Press, and the second time that April Clobes has received recognition as a Top Leader.
The Top Leaders were select for receiving the highest scores from their employees in the area of “trust.” Each Top Leader said their willingness and ability to empower employees were key to successfully navigating the constant change faced by their businesses and industries throughout the year.
“We are honored to be named a Top Workplace for the eleventh consecutive year,” said Clobes. “At MSUFCU, we maintain a supportive culture and ensure employees are valued and that their voices are heard through open conversations ranging in topic from diversity, equity, and inclusion to our Credit Union’s strategic goals and tactical plans, and by supporting our employees’ personal and professional growth and wellness. Together, we have created a workplace where employees can come to work as their authentic selves and help our members – and each other – achieve their dreams.”
“It is a privilege to receive this award,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “By empowering our employees with necessary tools and educational resources, as well as trust in their abilities, together we build a culture and work environment that we are all proud to be a part of and one that we continue to enhance.”
With more than 15 years of data from 23 million employee surveys across 70,000 organizations, the Free Press compares each employer’s data with its industry’s best in class.
The Detroit Free Press recognized 174 companies in Michigan as Top Workplaces for 2021. The awards were based on results from anonymous surveys completed by company employees measuring several aspects of workplace culture including alignment, execution, and connection. The list of companies recognized can be found here.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 318,000 members, more than $6.6 billion in assets, and nearly 950 employees. For more information, visit msufcu.org.
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Whitney Anderson-Harrell Receives Right on the Money Award
EAST LANSING, Mich. — Whitney Anderson-Harrell, MSU Federal Credit Union (MSUFCU) Chief Community Development Officer, received a second-place award in the individual category in the 2021 Right on the Money Contest.
The award is presented by CRMNEXT Inc., a global CRM (customer relationship management) solution provider for financial services.
The contest — cosponsored by CU Sol and America’s Credit Union Museum — recognizes credit unions, community banks and their leaders for providing creative and innovative solutions for the communities they serve. This year, nearly 100 nominations were submitted, more than double 2020’s 47 nominations.
“We were blown away by the number of nominations we saw this year and by the absolutely incredible work these institutions and individuals are doing in their communities,” said James Gilbert, CRMNEXT Head of Marketing. “It was an honor to review all of the nominees and our judges really had their work cut out for them selecting the winners for our top 10 institutions and individuals. To say the work these folks are doing in their communities is astounding is an understatement.”
Anderson-Harrell, who joined MSUFCU in 2015, was honored for her innovative approach to financial education. She developed virtual reality financial education fairs for high school students to practice real-world scenarios; a virtual reality program to help people recognize and adjust their unconscious bias; and the Financial 4.0 app offering financial videos, quizzes, blogs and more on financial topics to community members.
In addition, Anderson-Harrell serves as Executive Director of the Credit Union’s foundation, the Desk Drawer Fund. It was founded in 2019 to support organizations operating within five philanthropic pillars: arts and culture, stable housing, empowering youth, financial education, and fostering entrepreneurialism. So far in 2021, the foundation has donated nearly $400,000 to over 90 community organizations.
“Whitney’s commitment to MSUFCU’s mission of helping employees and members achieve their financial goals and their dreams is unparalleled,” said April Clobes, MSUFCU CEO/President. “She creates and champions programs that provide financial resources, support, and value to community members. Her continued enthusiasm, effort and dedication inspires us all.”
To see the full list of winners, visit crmnext.com.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 10 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 317,000 members, more than $6.6 billion in assets, and nearly 950 employees. For more information, visit msufcu.org.
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MSUFCU Now Offers Mortgage Lending in 12 States
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is now offering mortgages in 12 states: Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Michigan, North Carolina, Ohio, Pennsylvania, Virginia, and Washington.
“We are pleased to offer lending in additional states,” said Deidre Davis, MSUFCU Chief Marketing Officer. “By doing so, we are helping our 295,700 members in those 12 states achieve their dreams of homeownership.”
With a mortgage preapproval, MSUFCU members can search for new homes with the assurance that their interest rates are locked in for 90 days. The Credit Union offers many loan options, including down payments as low as 3%, flexible terms from 10 to 30 years, variable-, or fixed-rate mortgages, and more. For more information, visit msufcu.org/homeloans.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 317,000 members, more than $6.5 billion in assets, and nearly 950 employees. For more information, visit msufcu.org.
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MSUFCU Contracts with MSU Women Student-Athletes
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) announced that it will expand its support of student-athletes by providing compensation to all eligible players on the Michigan State University (MSU) Women’s Basketball team for the 2021-2022 season (October – June) through NIL (name, image, and likeness) contracts. The Credit Union has been a sponsor of MSU Athletics for more than 12 years, and became the Presenting Partner of MSU Women’s Basketball in 2019 as part of its multiyear athletics sponsorship agreement.
Before entering into a contractual relationship with the student-athletes, MSUFCU held several meetings with the student-athletes to discuss details and expectations. All parties participated in thoughtful conversations and took time to ensure that expectations of services required to receive NIL payments would align with the existing commitments of student-athletes.
MSUFCU sees this partnership as an opportunity to assist women athletes and to recognize the value they bring to the university and the community.
“We are pleased to partner with this group of outstanding student athletes and believe their efforts will help grow engagement with our products and services among one of our primary target audiences,” said April Clobes, President/CEO of MSU Federal Credit Union. “Additionally, these women contribute to the team, the MSU community, and the future in a very positive way. We’re honored to have entered into a contractual agreement with this group of on-campus leaders.”
Tory Ozment, senior Guard/Forward for the Spartans said, “Thankful for the opportunity MSUFCU has given us to use our voices as young women while representing a great organization. This is the beginning for future female athletes.”
“We are so fortunate to be part of this movement in our community. Not only are we thankful that MSUFCU has allowed us to represent them, but more importantly, they have given us the opportunity to use our voices. MSUFCU and their leaders are pioneers in recognizing women’s athletics. We are glad to be a part of their vision for our collective future,” said junior Guard, Moira Joiner.
Alisia Smith, MSU graduate student Forward said, “Thank you MSUFCU for the opportunity to represent and be a part of change for other female athletes in the future.”
Julia Ayrault, junior Guard, added, “We are so blessed and excited to have the opportunity to represent MSUFCU. We, as a team, are so thankful for everything they have supported us with, and cannot wait to represent their great financial institution.”
Each of the other eligible players also expressed their thoughts regarding the contract.
“We are very grateful for this opportunity that MSUFCU has provided for us and are super excited to be a part of change for future female athletes,” said Alyza Winston, junior Guard.
Lauren Walker, freshman Forward stated, “We are so grateful to have the opportunity to represent MSUFCU. It really speaks volumes about who they are as a company and how much they value women and believe in investing in us. This is a huge step in women’s collegiate athletics and I am so thankful to be a part of it!”
Taiyier Parks, junior Forward stated that she feels, “Blessed to have the opportunity to be a part of the MSUFCU family and is looking forward to setting an example for all the young girls out there.”
Laurel Jacqmain, graduate student Guard, added, “Thankful for this opportunity and to be part of such a great organization to represent and inspire young women.”
Jayla James, junior Guard, expressed gratitude when she said, “Thank you to MSUFCU for providing this opportunity and helping to make a change. Beyond grateful and glad to be a part of a big step, in a better future for female athletes.”
Nia Clouden, senior Guard, said, “I’m so excited that MSUFCU is supporting a group of hardworking women in the community.”
Brooklyn Rewers, freshman Center, added, “I am grateful to MSUFCU for the opportunity to represent such an amazing organization and empower female athletes.”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 315,000 members, more than $6.5 billion in assets, and nearly 950 employees. For more information, visit msufcu.org.
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MSUFCU Receives Quality Service Awards from Visa
EAST LANSING, Mich. — The Card Services team at MSU Federal Credit Union (MSUFCU) recently received two 2020 Visa Global Quality Service Awards.
They are
:
High Authorization Approval Rate – Card Not Present (Credit), which recognizes issuers that display a commitment to customer (member) service through high Card Not Present credit authorization approval rates while helping to control risk.
High Authorization Approval Rate – Consumer (Credit), which recognizes consumer credit issuers that display a commitment to customer (member) service through high authorization approval rates while helping to control risk.
“We are honored to be named one of Visa’s highest-performing card issuers,” said Sara Dolan, MSUFCU’s Chief Financial Officer. “Our team is dedicated to enhancing member experiences when they use their MSUFCU Visa cards, continually demonstrating excellence in innovation, operational efficiency, and providing superior service.”
Receiving Visa Global Service Quality Awards through Visa’s annual client performance program is a notable industry distinction.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 315,000 members, more than $6.5 billion in assets, and nearly 950 employees. For more information, visit msufcu.org.
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MSUFCU Earns Great Place to Work® Certification for Ninth Consecutive Year
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) announced that it is again Great Place to Work-Certified™— for the ninth consecutive year. Great Place to Work certification is a prestigious independent recognition based solely on employee feedback about leadership behavior, integrity, camaraderie, and 17 other dimensions of corporate excellence.
Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors, and certification is seen as the definitive “employer-of-choice” recognition. According to Great Place to Work, the certification is the most definitive “employer-of-choice” recognition that companies aspire to achieve, and recognition is based entirely on what employees report about their workplace experiences — specifically, how consistently they experience a high-trust workplace.
MSUFCU’s 2021 certification was based on survey results in which 89% of employees called the Credit Union a great place to work, compared to a benchmark of 59% of employees at a typical U.S.-based company.For instance, 97% of respondent employees agreed that when you join MSUFCU, you’re made to feel welcome. In addition, 96% employee respondents feel good about the ways the Credit Union contributes to the community, and 94% think special and unique benefits are offered.
“At MSUFCU, we know our success is the direct result of our employees’ dedication to our members, our community, and to each other. We work hard to put the needs of our employees at the forefront of our efforts of inclusivity so they can be their full, authentic selves every day. Conducting surveys such as this one ensures our employees’ voices are heard, and as an organization, we turn those results into actions to benefit all. This recognition is a testament to all of our dedicated employees whose efforts make the Credit Union’s growth and achievements possible,” said Silvia Dimma, MSUFCU Chief Human Resources Officer.
Great Place to Work research shows that job seekers are 4.5 times more likely to find a great boss at a certified great workplace, and employees at certified workplaces are 93% more likely to look forward to coming to work as well as twice as likely to be paid fairly and have a fair chance at promotion.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace by the Detroit Free Press for 11 consecutive years, a National Best and Brightest Companies to Work For® winner for six consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 315,000 members, more than $6.5 billion in assets, and nearly 950 awesome employees. For more information, visit msufcu.org.
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MSUFCU, the Spartan Media Network, and WLNS 6 News Announce TV Partnership
EAST LANSING, Mich. — Beginning this month, MSU Federal Credit Union (MSUFCU) will partner with the Spartan Media Network and WLNS 6 News to provide a new weekly magazine-style television program for Spartan fans throughout the state of Michigan. The “MSU Federal Credit Union Coaches Show” will have exclusive content and features officially affiliated with Michigan State University.
The new program will be 30 minutes of weekly original programming airing over 16 weeks, from October 22, 2021 through February 12, 2022, with hiatus weeks at Thanksgiving and Christmas.
The show will be a fast-paced, content-driven format featuring inside access to Michigan State University coaches, student-athletes, and narratives hosted by the WLNS 6 News Sports team.
“Partnering with WLNS 6 News and Playfly Sports Properties on behalf of the Spartan Media Network on a Spartan-focused television show that will offer viewers exclusive behind-the-scenes access to MSU coaches, student-athletes, and storylines is an exciting opportunity for us to continue our longstanding tradition of supporting Michigan State University,” said Deidre Davis, MSUFCU Chief Marketing Officer.
“We are proud to partner with the Spartan Media Network to provide this exclusive local content from the MSU coaches and players to viewers throughout the state of Michigan,” said Marci Daniels, WLNS 6 News Vice President and General Manager. “Our Sports Director, Audrey Dahlgren, will lead this initiative. With the passion she brings to her work every day, she is the perfect person to deliver this exciting content to our viewers throughout the state. Additionally, we couldn’t have asked for a better partner in MSU Federal Credit Union – a true supporter of all things MSU.”
“The Spartan Media Network is pleased to work with WLNS 6 News and MSU Federal Credit Union to provide this new programming option to Spartan fans,” said Kris Kassel, Playfly Sports Properties Group Vice President representing the Spartan Media Network. “Michigan State fans will enjoy the creative energy from Audrey and her team as they tell the stories that our always-passionate fan base wants to see. Our fans will also get to hear directly from coaches Mel Tucker, Tom Izzo, Suzy Merchant, and others on timely topics as they get ready for each week’s slate of games.”
The show will be featured on an unwired television network throughout the state of Michigan. It will air in Lansing on WLNS-CBS Fridays at 7:00 pm, and on WLAJ-ABC Saturdays at 11:30 a.m., in Grand Rapids on WXSP-My Network Saturdays at 11:30 a.m., and in Marquette on WJMN-TV Local 3 CBS on Fridays at 7:30 p.m. Other affiliates are expected to be added throughout the state.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions in Forbes’ Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 315,000 members, more than $6.5 billion in assets, and nearly 950 employees. For more information, visit msufcu.org.
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MSUFCU Helps Raise Funds for McLaren Greater Lansing Foundation
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) expanded its partnership with the McLaren Greater Lansing Foundation as one of the sponsors of this year’s McLaren Loves Lansing fundraiser.
The fundraiser, held at the Lansing Brewing Company, featured a strolling buffet with unique food options, local beer and desserts, and games and prizes. The event raised more than $42,800 to support the foundation’s Campaign for Care, which will help McLaren Greater Lansing transform care in the community through patient comfort, programming, and technology.
“At MSUFCU, we embrace our role as a community leader and support charitable initiatives vital to our thriving community,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “We are committed to brightening as many lives as possible, and we believe investing in our community helps create a place where people are proud to live and work. By partnering with McLaren Greater Lansing Foundation, we impact the community through innovative programming to support those in need.”
While McLaren Greater Lansing, part of McLaren Health Care Corp., is making a $600 million investment in Lansing with its new hospital campus, its foundation plans to raise $10 million through its Campaign for Care.
"It is a privilege to work with MSUFCU, an organization that shares McLaren Greater Lansing's dedication to the Greater Lansing community,” said Lynn Griffor, McLaren Greater Lansing Foundation Vice President. “We appreciate their generous support of the McLaren Loves Lansing event and look forward to a long-lasting partnership."
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions in Forbes’ Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for nine consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 315,000 members, more than $6.4 billion in assets, and nearly 950 employees. For more information, visit msufcu.org.
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MSUFCU Hosts Eighth Toy Drive For Sparrow Children's Center
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) hosted a virtual toy drive last month, partnering with Sparrow Hospital’s Children’s Center to support children in the community.
More than 70 items were donated for the Children’s Center playroom, a place for young patients and their families to experience a home away from home while receiving care. Nurses and child life specialists use the playroom to help children recover from illness or injury through play, education, and emotional support.
The Credit Union has hosted the toy drive for eight years, either virtually or through drop-off sites at its various locations.
“We embrace our role as a community leader and support many charitable initiatives vital to our thriving community,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “This annual toy drive allows our members and employees to show their dedication to our community, and over this eight-year partnership with Sparrow Children’s Center, MSUFCU members and employees have donated more than 1,700 toys.”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions in Forbes’ Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for eight consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people helping people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 312,000 members, more than $6.3 billion in assets, and greater than 900 employees. For more information, visit msufcu.org.
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MSUFCU Celebrates Groundbreaking of New Headquarters Branch
EAST LANSING, Mich. — The MSU Federal Credit Union (MSUFCU) Board of Directors and President/CEO, April Clobes, invited special guests, media representatives, and community members to attend the groundbreaking ceremony of its new Headquarters Branch on August 18, 2021. The branch will be located at 3775 Coolidge Road in East Lansing.
“We continue to build branches because there is value for in-person activity; there are certain transactions that people feel more comfortable doing in person when they can converse with someone who is an expert in that area,” said Clobes. “We talk with people at the most exciting and the most difficult times in their lives. We talk with them when they are buying their first homes, their first cars, or their bringing their children in to start college savings accounts. We talk to and help our members when their loved ones have passed, when they don’t know what to do with their accounts, and when they need guidance on difficult transactions. That’s the value our employees bring each and every day to every community that we are in.”
“At the Chamber, we work relentlessly to help businesses connect, grow, and thrive, and MSUFCU aligns with those values,” said Michelle Rahl, Lansing Regional Chamber of Commerce Vice President of Member Engagement. “MSUFCU also drives innovation, making their services more accessible to their customers. Every movement of dirt, dollars, and people represents a step forward for this region. We know continued investment from the private sector is a critical component of our growth, so we thank the team at MSUFCU for their continued investment.”
“MSUFCU is a really important institution to the City of East Lansing,” said George Lahanas, City of East Lansing City Manager. “MSUFCU is the second largest employer in the community, offering great jobs and continued investment, which is good for the city. Beyond that, MSUFCU provides support for festivals, enrichment activities, many downtown events, generously going above and beyond to make the community better. That’s what MSUFCU does for the City of East Lansing.”
Branch details: the branch will be 9,936 square feet; it will include two island Video Teller Machines, one thru wall Video Teller Machine, and two island ATMs; and approximately 12-15 employees will work at the location.
Construction begins this month with an anticipated opening date of June 2022. This branch will replace the one currently inside the Headquarters Building. That space is currently being evaluated for use by MSUFCU’s Human Resources Department.
The construction will be scheduled to allow current ATMs to remain open to members. These ATMs will eventually be converted to Video Teller Machines. After the construction of the branch and drives, the ATM will be removed and the site reconfigured to improve traffic flow.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions in Forbes’ Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for eight consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 312,000 members, more than $6.3 billion in assets, and greater than 900 employees. For more information, visit msufcu.org.
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MSUFCU Earns Best Credit Unions to Work For® Honors
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has been named one of American Banker’s Best Credit Unions to Work For®. This is the fifth year the Credit Union has earned this recognition.
“One of our core values is to create an environment of inclusion, where everyone belongs, and where opportunities for development, growth, and success abound,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “When employees are empowered to be their true authentic selves, and to participate as meaningful contributors, our Credit Union, our members, and our communities thrive.”
This distinction recognizes MSUFCU’s value of investing in its employees’ wellbeing and development while creating an engaging and motivating environment through which employees can excel.
Employees completed surveys administered through American Banker regarding MSUFCU policies, procedures, demographics, and practices. The resulting recognition was based on survey results showing that employees like working at MSUFCU because they have the ability to select charity partners and take part in virtual fundraisers, as well as use volunteer time off to support local charities; access to RISE, an internal recognition platform that allows employees to acknowledge coworkers for the impact of their actions and hard work as well as celebrate milestones such as work anniversaries and birthdays; and use of a free wellness app with friendly contests to improve their own health and wellbeing.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the fifth year, a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions in Forbes’ Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for eight consecutive years. MSUFCU has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 312,000 members, more than $6.3 billion in assets, and greater than 900 employees. For more information, visit msufcu.org.
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MSUFCU Announces New Managers
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has named one employee to a management position and recruited three people to management roles:Ashleigh Ashbrook – Vice President of eServices; Angela Bartolomeo – Call Center Manager;Caleb Hudgins – West Side Branch Manager; andMark Schultz – Vice President of Software Development.
Ashbrook joined MSUFCU in 2007. As Vice President of eServices, she leads the department’s effort to implement strategic initiatives and enhance digital member service. Ashbrook earned a bachelor’s degree from Michigan State University and is a Certified Credit Union Financial Counselor. She has served on the Capital Region Community Foundation grant review board for four years.
Bartolomeo, with 10 years of experience, coaches and motivates Call Center employees to exceed member expectations; manages projects and initiatives; and identifies opportunities for improvement as Call Center Manager. She earned a bachelor’s degree from the Eli Broad College of Business at Michigan State University.
Hudgins utilizes his more than 15 years of experience to lead and support employees to provide superior service while assisting members in achieving financial security, their goals, and, ultimately, their dreams as West Side Branch Manager. He earned a bachelor’s degree with honors from Michigan State University.
Schultz, with extensive experience in agile transformations and solution delivery, leads software development teams and implements the Credit Union’s software initiatives and strategies as Vice President of Software Development. He earned a master’s degree in information technology management from Carnegie Mellon University and a bachelor’s degree from Lawrence Technological University.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions in Forbes’ Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for eight consecutive years. MSUFCU has been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 312,000 members, more than $6.3 billion in assets, and greater than 900 employees. For more information, visit msufcu.org.
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MSUFCU Named One of the Best Credit Unions in Michigan
EAST LANSING, Mich. — Forbes has ranked MSU Federal Credit Union (MSUFCU) among the top five credit unions in Michigan in its Best Credit Unions In Each State 2021 list.
Of the 5,068 credit unions nationwide, just 3.6% made the business magazine’s list.
“Since our founding in 1937, we have provided superior service, helping our members and those in our communities achieve their financial goals and dreams,” said Deidre Davis, MSUFCU Chief Marketing Officer. “Under the credit union philosophy of people-helping-people, we offer low- or no-fee services and lower interest rates on loans, as well as greater returns on deposits than many financial institutions. Through innovative strategies like The Lab at MSUFCU, we focus on developing real-world solutions to help our members achieve success. Our service model puts our members first, resulting in higher levels of engagement and loyalty.”
Forbes partnered with market research firm Statista to produce its fourth annual look at the Best Credit Unions In Each State. Nearly 25,000 customers in the U.S. were surveyed for their opinions on their current and former financial institution relationships.
Credit unions were scored on overall recommendations and satisfaction, as well as on trust, terms and conditions, branch services, digital services, and financial advice. The full list of credit unions in this year’s ranking is available here.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions in the Forbes Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 311,000 members, nearly $6.3 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Employees Raise Nearly $55,000 for Charities in Second Quarter
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) employees raised $54,874 for charity partners during the second quarter of 2021.
Employees chose Salus Center as their second-quarter charity partner, raising $47,249 through dress-down days, online sales, and raffles. They also raised $7,624 for Capital Area United Way (CAUW), the Credit Union’s ongoing charity partner throughout the year.
MSUFCU employees support a different charity partner each quarter. They are raising funds for New Hope Pet Rescue in the third quarter and for Firecracker Foundation in the fourth quarter. CAUW will also benefit from funds raised each quarter.
Salus Center serves Lansing’s LGBTQIA+ communities as a gathering space and information hub, advocating for the rights of community members.
“We are proud to support members of the LGBTQIA+ community and bring attention to the work of Salus Center,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “Our employees continue to select charity partners that serve our diverse community members. The new format of fundraising for one charity partner per quarter allows our employees to focus on and help fulfill each partner’s needs.”
"The generous donations and support of MSUFCU and its foundation, the Desk Drawer Fund, are invaluable as we begin to reopen our physical space this summer,” said Frank Heveran, Salus Center Event and Volunteer Coordinator. “Volunteers from MSUFCU cleaned and organized the Center, helping us make it more accessible for groups. The Desk Drawer Fund sponsored our unicorn mural, brightening our front windows and downtown Lansing. Working with MSUFCU has been a pleasure and we are so grateful for their generosity. As Lansing's only LGBTQIA center, these contributions allow us to continue to serve our community by providing resources, connection, and a gathering place for LGBTQIA people and allies."
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions in Forbes' Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 311,000 members, nearly $6.3 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Breaks Ground on East Lansing Building
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) broke ground on its new building in downtown East Lansing on July 13, 2021.
The Credit Union’s Board of Directors and President/CEO April Clobes invited special guests and community members to attend the groundbreaking ceremony for the East Lansing Building at 311 Abbot Road.
The building will be 107 feet tall, with seven stories. Each floor will have approximately 11,800 square feet. The exterior building materials will include red and gray brick, as well as glazed green brick accents. The new building will include a Credit Union branch (our East Lansing Branch will be relocated from its current location on Grand River Avenue); an ATM; three floors of MSUFCU office space; the opportunity for up to two floors of leased office space; and a Community Room available for non-profit organizations and our partners.
“We have wanted to have a larger presence in the core of East Lansing but it just wasn’t possible 15 years ago (when we began building our Headquarters). It is possible today,” said Clobes during the ceremony. “This building will bring office workers, student interns, and a new branch to serve members with knowledgeable employees and integrated technology. It will also have a community space for events and for people to gather together to celebrate, much like we are doing today. There will also be additional space available, perhaps retail space for start-ups or for art exhibitions. The Credit Union is committed to the community and to the community’s success, and to bringing vitality to this space.”
“The construction of this building brings us back to the Credit Union's roots,” said Angela Brown, MSUFCU Board of Directors Chair. “We were founded out of desk drawer in 1937. The Credit Union provided a safe and secure place for members to borrow and save. Eighty-four years later, we are now 22 branches, and have over 310,000 members and over 900 employees. What a difference from that desk drawer on the campus of MSU. With this new building, MSUFCU will continue to provide outstanding service and products, and financial support, to help our members realize their dreams."
“This project will continue MSUFCU’s longstanding commitment to East Lansing, with new and sustained job growth in downtown East Lansing,” said Kathy Buck, Senior Project Manager at Neumann/Smith, the architectural firm for the building. “It will introduce office space, which is currently lacking in the downtown core, and establish a workforce that will help to support other local businesses. It will build upon other developments that have been constructed over the last several years to help strengthen and create a more diverse downtown for the citizens of East Lansing to enjoy.”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions in the Forbes Best-in-State Credit Unions 2021 list. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, over 311,000 members, nearly $6.3 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Earns Three Awards for Crisis Communication
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) received three Crisis Communication Awards from Lawrence Ragan Communications for its #MSUFCUEatsLocal Giveaway campaign, including winner in the Social Justice category; honorable mention in the Cause-Related Campaign category; and honorable mention in the Social Media Response category.
“As the coronavirus pandemic was drastically impacting the communities we serve, MSUFCU launched two #MSUFCUEatsLocal Giveaway social media promotions to help support local businesses and encourage people to pay kindness forward,” said Deidre Davis, MSUFCU Chief Marketing Officer. “The promotion provided a unique way to support local restaurants and raise awareness while in-person dining was closed by encouraging members to patronize local restaurants and share photos on social media. We also highlighted locally owned-and-operated Black and LGBTQIA+ restaurants in the area. We appreciate this recognition by Ragan Communications and the involvement of our members to support local businesses during the pandemic.”
To enter the Credit Union contest, members used their MSUFCU Visa Debit or Credit Cards to order takeout or delivery from local restaurants, then shared photos of their purchases in the comment sections of the #MSUFCUEatsLocal posts on MSUFCU’s Facebook or Twitter pages. Randomly selected winners received two gift cards to use at a local restaurant — one for the winner and one to pay it forward to someone else. During the two promotions, MSUFCU purchased $4,200 in gift cards from locally owned restaurants.
For more than five decades, Lawrence Ragan Communications, Inc., has been a leader in training for professionals in corporate communications, public relations, social media and management.For information, visit ragan.com.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions by Forbes Best-in-State Credit Unions in 2021. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, almost 310,000 members, nearly $6.3 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Opens Second Location in Traverse City, Mich.
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has opened its second branch in Traverse City, Mich., at 3752 N. U.S. 31 S.
The grand opening of MSUFCU’s 22nd branch took place Tuesday, June 29, 2021. The Credit Union’s first Traverse City location, at 312 S. Union St., opened in June 2020.
“Our continued expansion in the Traverse City community is due to our members’ ongoing support. In the first 10 days of operation, 116 members have stopped in and we’ve opened nearly $2 million in deposit accounts,” said April Clobes, MSUFCU President/CEO. “We are proud to offer our products and services to our existing and potential members who live and work in Grand Traverse County. We promise to be an active corporate community member, supporting this area’s growth.”
The Credit Union is offering several specials coinciding with the new branch’s grand opening, including:Member gift: Each member who visits the new branch receives a free gift;Direct deposit: Members receive $250 for new checking accounts with direct deposit; andAuto and boat loans: Members make no payments for 90 days on new auto and boat loans.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune Magazine for three consecutive years, and was named one of the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 22 branches, almost 310,000 members, nearly $6.3 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Employees Mark Arbor Day with Tree Planting in Lansing
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) employees helped to plant 10 trees on Glenburne Boulevard in Lansing on May 21, 2021, as part of Arbor Day Tree Planting sponsored by the Michigan Arbor Day Alliance (MADA).
“Our 10 employee volunteers planted 10 trees with assistance from City of Lansing employees,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “The trees will add beauty to Lansing’s Glenburne Neighborhood. It was a great day for a great event!”
MADA is a coalition of organizations and agencies dedicated to the promotion and celebration of Arbor Day throughout Michigan. Its dedication comes from the belief in the importance of trees and their role in community health and well-being.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and was named one of the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 308,000 members, over $6.2 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Launches Drive to Support Ronald McDonald House of Mid Michigan
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has started an internal drive for employees to collect and donate aluminum pull tabs to the Ronald McDonald House of Mid-Michigan (RMHMM).
“We are excited about this new fundraising effort,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “The idea came from Autumn Michaels’ initiative. Autumn, a senior at Laingsburg High School, collected recyclables and pull tabs from pop and soup cans to support RMHMM before its fundraiser, Run for the House, that took place in March on the Credit Union’s headquarters campus. On behalf of Autumn, we collected tabs and due to the positive feedback from employees, have decided to continue this project. We were originally inspired by Autumn’s commitment, and are happy to be able to provide ongoing support to RMHMM.”
Before the Run for the House, the Credit Union donated more than seven one-gallon bags of pull tabs to support Autumn’s initiative. Autumn donated 21.4 pounds of tabs, for a total 25,680 tabs. RMHMM recycles the tabs through a local company, which pays for the materials. Generally, the House collects a few thousand dollars per year through pull tab recycling/collections, which helps cover the cost of basic utilities at the House for one month.
“Collecting pull tabs is such a fun and impactful way to support the Ronald McDonald House of Mid-Michigan,” said Carolyn Hurst, Executive Director of RMHMM. “Autumn is the true definition of a House champion. The momentum she generated through her family, friends and community is immeasurable and will support those staying at the House into the future. We are incredibly grateful and proud of Autumn — and all of her champions, including MSU Federal Credit Union — for collecting tabs and returnable cans to help the House support families seeking medical treatment for their children in our community.”
"I chose to support the Ronald McDonald House of Mid-Michigan as my senior project because I love to help people and because I know RMHMM as an organization that helps people in need,” said Michaels. “I am very touched that MSUFCU has decided to continue this project. It goes to show you that when one person starts a great project, others want to take part.”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and was named one of the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 21 branches, nearly 308,000 members, over $6.2 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Employees Raise More Than $48,000 for Charity Partners in First Quarter of 2021
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) employees raised $39,917 for REACH Studio Art Center and an additional $8,639 for the Capital Area United Way (CAUW) during the first quarter of 2021, totaling $48,556.
Credit Union employees selected REACH Studio Art Center as their first quarter 2021 charity partner. Funds were raised through dress down days, online sales, and raffles. A different charity partner will be supported in each of the year’s remaining quarters: Salus Center in the second quarter; New Hope Pet Rescue in the third quarter; and Firecracker Foundation in the fourth quarter. The Credit Union’s ongoing charity partner, CAUW, will also benefit from funds raised each quarter.
“Our employees were instrumental in helping REACH with its funding goals,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “Their generosity and willingness to support our charity partners is both remarkable and inspiring. We look forward to continuing this new format of focusing on one charity partner per quarter as a way for our employees to emphasis each partners’ needs.”
“REACH Studio Art Center is incredibly grateful for MSUFCU’s partnership,” said Alice Brinkman, Director of REACH. “MSUFCU employees helped us finish some projects around REACH and also donated supplies. Their donated funds also made it possible to restart and continue some of our key after-school art programs that are free for the community. Thanks, MSUFCU!”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and was named one of the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 21 branches, nearly 308,000 members, over $6.2 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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Reseda Group, CUSO of MSUFCU, Acquires Fintech Live.Give.Save.
EAST LANSING, Mich. — Reseda Group, a wholly-owned CUSO (Credit Union Service Organization) of MSU Federal Credit Union (MSUFCU), has announced it is has acquired Live.Give.Save. Inc., a women-founded fintech company that created the first personal finance mobile app to make saving and giving as easy as spending.
"We have been seeking a partner like Live.Give.Save. to evolve our technology offerings and be able to share that technology with the credit union industry," said April Clobes, CEO/President of Reseda Group and MSUFCU. "The credit union industry is based on the core value of people helping people, and the Spave® mobile app provides the platform for helping people through technology."
The acquisition agreement, which closed on June 1, 2021, calls for Reseda Group LLC to form a new company called Spave LLC. Live.Give.Save. is contributing all its assets to Spave, and Reseda Group will have 80% ownership in Spave. The founder and CEO of Live.Give.Save., Susan Sorensen Langer, will own 20% of Spave LLC and stay on as CEO.
"We've long sought a partner like MSU Federal Credit Union — a company with leadership who shares our vision of creating a better world — and have been actively seeking to invest in new technology," said Langer. "We knew they could enrich our user experience, deliver industry credibility, and provide ready access to our target market."
Concurrent with the closing of its acquisition, Live.Give.Save. also announced that its latest version of the Spave® mobile app is now available for download in the iOS App Store and Google Play.
Spave® is the first-ever mobile app that uses everyday spending to help consumers give to causes they care about and save for their future without changing their lifestyle. The result: the more you spend, the more you “spave”. The more you spave, the greater the impact you'll have — for yourself and others.
It works like this: Spave® deducts micro-amounts ("spavings") from your primary checking account whenever you make a purchase using cards linked to the app (debit or credit). You define the percentage to spave, and Spave® automatically distributes them to your savings and selected charity(ies). With the Spave® app you can: Set it and forget it. Easily and securely link your accounts to start saving and giving with every swipe of your card, then watch your spavings grow; define your spaving amounts that allow you to live the life you want, give to the causes you care about, and save for a secure, fulfilling future; view your spending, giving, and saving all in one place; set or modify weekly, monthly, or yearly goals and track your progress; and compare your charitable contributions and personal savings against your total spending.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and was named one of the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $6.2 billion in assets, and greater than 900 employees. For more information, visit msufcu.org.
Founded in 2016 and headquartered in Red Wing, Minn., Live.Give.Save. is a woman-founded fintech company. Its proprietary technology platform and process solves challenges with balancing spending, saving, and giving habits for consumers (particularly millennials) using cutting-edge mobile technology. It is designed for users, by users, to help financial institutions and nonprofits better engage with their constituents (customers, contributors, and community). More information is available at the Spave website. Version 2.0 of its Spave® app is now available for download on the iOS App, or on Google Play.
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MSUFCU Reelects Three to Board of Directors
EAST LANSING, Mich. — Three MSU Federal Credit Union (MSUFCU) Board members have been reelected for three-year terms, MSUFCU President/CEO April Clobes announced.
Those Board members are Ernest Betts; John Brick; and Janet Lillie. Ernest Betts will continue in his role as Treasurer.
Additional board members are Angela Brown, Chair; Gregory Deppong, Vice Chair; Steven Kurncz, Secretary; Bill Beekman; Michael Hudson; and Elizabeth Lawrence.
“The MSU Federal Credit Union Board members volunteer their time and talent to govern the strategic direction of the Credit Union while representing the members’ interests,” said Clobes. “We are fortunate to have dedicated and engaged volunteers working with us to deliver on our mission to provide our members and employees opportunities to achieve their dreams.”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, greater than 300,000 members, over $6 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Foundation Marks Second Year
EAST LANSING, Mich. ­– MSU Federal Credit Union’s (MSUFCU’s) Desk Drawer Fund foundation celebrated its second anniversary April 1, 2021.
In its first two years, the foundation donated $668,616 to support nearly 90 local organizations.
The Desk Drawer Fund is a foundation supporting the MSUFCU and Oakland University Credit Union communities. It provides community-oriented opportunities for members, employees, and businesses to contribute to the public wellbeing through five philanthropic pillars — arts and culture, stable housing, empowering youth, financial education, and fostering entrepreneurialism.
“We are so grateful to our employees, members, and community for their support,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer and President of the Desk Drawer Fund. “These first two years have allowed us to support so many outstanding organizations who help people in the communities where we live and work. In 2020, we recognized an opportunity to do more, and reallocated funding to support a variety of COVID-19 relief programs — providing meals, shelter, cleaning supplies, and more throughout Michigan.”
The foundation is pleased to continue supporting its communities through investment. To stay up-to-date on community initiatives, follow the Desk Drawer Fund on Facebook, Instagram, and LinkedIn. To contribute to the foundation or learn more, visit deskdrawerfund.org.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Hosts Run for the House
EAST LANSING, Mich. — Dozens of people took to the pathway behind MSU Federal Credit Union’s (MSUFCU’s) headquarters building during the last weekend in March 2021 for the annual Run for the House fundraiser.
The event supports Ronald McDonald House of Mid-Michigan (RMHMM) in Lansing. The nonprofit provides lodging and food for families with children being treated for serious illnesses in area hospitals.
“We were excited to be able to host the Run for the House this year,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “Participants could choose to run the race wherever they would like or they could run the open course on the Credit Union’s campus during their chosen two-hour time slot. This made it an easy, safe, and fun way to get some exercise, and support a wonderful organization.”
This year’s Run for the House was different, with a virtual component and an open course along MSUFCU’s Headquarters campus. The event had 346 participants and raised $36,188 for RMHMM between March 26 and March 28.
"We are thrilled with the participation at the 2021 Run for the House and the necessary support it provided for our Ronald McDonald House of Mid-Michigan guest families,” said Carolyn Hurst, RMHMM Executive Director. “MSUFCU was an incredible host and their campus walking trails offered a great opportunity to enjoy the outdoors over the weekend. We remain grateful to our community for continuing to support us as we continue to serve families in the mid-Michigan region."
For more information on Ronald McDonald House of Mid-Michigan, visit rmhmm.org.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Reaches $6 Billion in Assets
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has reached $6 billion in assets, a milestone in the credit union’s history.
It took MSUFCU just over two years to grow from $4 billion in assets to $5 billion, and this latest milestone was achieved less than one year after that – on March 17, 2021.
In 2020, the Credit Union celebrated its 300,000th member; opened branches in Holt and Traverse City; broke ground on its regional office in Auburn Hills; broke ground on a second branch in Traverse City; and developed products and services to help meet members’ needs including the Back to Business Loan, Savings Builder SM, SmartLineSM Home Equity Loan, and more.
“We are excited to celebrate this milestone,” said April Clobes, MSUFCU President/CEO. “Our growth and success is due to the support of our members, dedication of our employees, and strength of our community. We continue to provide superior service, secure and convenient account access, innovative products and services, and philanthropic support for organizations that help make our communities places we are all proud to live and work.”
Late this year, MSUFCU plans to open the second branch in Traverse City, the regional office in Auburn Hills, and begin work on a new building in downtown East Lansing that will house an intern center, a call center, and other functions, as well as a community room. Additionally, the Credit Union plans to begin construction on a new, larger Headquarters Branch this summer.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Names Six Employees to Management Roles
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has named six employees to management positions.
Nick Grecu – Member Solutions and Recovery Manager
Mae Holmes – Specialty Accounts Manager
Katie Knop – Manager of the Holt Branch
Kara Maxey – Manager of the Farm Lane Branch
Nicole Reid – Assistant Manager of the Downtown/Sparrow Branch
Rose Spencer – Assistant Manager of the Marsh Branch
Grecu joined MSUFCU in 2014. As Member Solutions and Recovery Manager, he identifies: opportunities for process improvements and efficiencies, loan trends, and potential risk exposure, in order to assist members with creative solutions, ultimately helping maximize recoveries and minimize losses. Grecu earned his bachelor’s degree magna cum laude from Central Michigan University.
Holmes joined MSUFCU in 2015. As Specialty Accounts Manager, she works with department employees to provide in-depth guidance on all accounts within the deposit side of the Credit Union, ensuring accuracy, compliance with laws and regulations, and the launch of new products. Holmes earned a master’s degree in administration from Central Michigan University, and bachelors’ degrees in organizational management and business administration from Ashford University.
Knop joined MSUFCU in 2013. As the Holt Branch Manager, she oversees the branch’s operations, including member service, lending, new accounts, and cash operations. Knop ensures members receive superior service and the resources and education needed to become and remain financially sound. She earned a bachelor’s degree in public relations from Central Michigan University.
Maxey joined MSUFCU in 2010. As the Farm Lane Branch Manager, she oversees the overall operations of the branch, including member service, lending, new accounts, and cash operations. Maxey ensures members receive superior service and the education needed to become and remain financially sound. She attends Ferris State University through Lansing Community College.
Reid joined MSUFCU in 2014. As the Downtown Lansing/Sparrow Branch Assistant Manager, she leads, develops, and supports employees to assist and build relationships with members. Reid also works with community organizations to help with their financial requests. She earned a bachelor’s degree in business management from Michigan State University.
Spencer joined MSUFCU in 2016. As the Marsh Branch Assistant Manager, she leads, develops, and supports employees to assist and build relationships with members. Spencer also works with community organizations to help with their financial requests. She earned a bachelor’s degree in business administration from Western Michigan University.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, Mich., has 21 branches, more than 300,000 members, over $6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Announces its 2021 Charity Partners
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) employees have chosen four charity partners for 2021 – one for each quarter.
Employees will support REACH Studio Art, Salus Center, New Hope Pet Rescue, and Firecracker Foundation through volunteer and fundraising efforts.
Each year, Credit Union employees work together to support local charities. Employees raised more than $222,000 for their selected 2020 charity partners, despite the challenges of fundraising while keeping socially distanced. This year, employees will focus on one organization each quarter, instead of all four organizations year-round, to improve engagement with that charity partner.
REACH Studio Art in Lansing is MSUFCU’s first-quarter charity partner. This studio art center offers programs dedicated to mentoring youth, urban revitalization, and strengthening community. REACH connects artists with local residents, brings diverse individuals and groups together, and creates an atmosphere of shared pride and creative problem solving. For more information, visit REACH.
In the second quarter, fundraising efforts will focus on Salus Center, based in Lansing. Founded in 2017, Salus serves Lansing’s LGBTQIA+ communities as a gathering space and information hub. It advocates for the rights of community members by honoring and affirming the interconnectedness of oppression. Salus Center empowers community members to build on the legacy of LGBTQIA+ activism and to manifest a life that is authentic, safe, and full. For more information, visits Salus Center.
Third-quarter fundraising will focus on New Hope Pet Rescue in Charlotte. This organization is committed to helping people and animals in need. Its mission is to provide a means to place unwanted, adoptable animals into appropriate, loving homes. For more information, visit New Hope Pet Rescue.
MSUFCU will close out the year with fourth-quarter fundraising for Firecracker Foundation in Holt. This organization provides comprehensive services to child survivors and their families, and community education by creating a holistic, safe space for the community to support children, families, and advocates. For more information, visit Firecracker Foundation.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Celebrates Grand Opening of Branch on Sashabaw Road in Clarkston
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU), its Board of Directors, management and community members celebrated a virtual grand opening of the Credit Union’s branch at 6051 Sashabaw Rd. in Clarkston, Mich., on March 6, 2021.
“We relocated our Clarkston Branch to this convenient location on Sashabaw Road which allows us to serve a larger portion of our members residing in and visiting this area. All the same friendly faces are available to offer products and services to members and prospective members,” said April Clobes, MSUFCU’s President/CEO. “This location will help us to better serve our more than 14,000 existing members living within 10 miles of this location and to let the nearly 340,000 potential members in the area know about our vast array of products and services.”
To celebrate the new branch, members can take advantage of these limited-time grand opening specials at all Credit Union locations through March 31, 2021, including free work-from-home security kit with new Visa credit card; $100 bonus cash with new direct deposit; and free charging mouse pad with new checking account.
The 20-person team at the Sashabaw location has been busy since the branch opened in December 2020, opening new accounts and loans while saving members money. Between December 21, 2020, and March 20, 2021, the team has opened 232 new accounts including 205 checking accounts; opened more than 41 Visa credit cards; funded over $2 million in loans; saved nearly $108,000 in loan interest (by transferring higher interest loans to the Credit Union); and distributed more than $44,800 in dividends (interest earned from savings products).
The full-service Sashabaw Branch features drive-up Video Tellers, 24-hour ATMs and an integrated branch design that offers sit-down stations rather than a traditional teller line. The stations are staffed by employees who are universally trained to handle a wide variety of transactions, including opening new accounts and processing loan applications. The branch also has a digital station where youth members can play the Credit Union’s free gaming apps.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Employees Join Filene Research Institute's i3 Innovation Program
EAST LANSING, Mich. — Two MSU Federal Credit Union (MSUFCU) employees were selected for Filene Research Institute’s i3 program, joining more than 260 credit union industry innovators.
i3 is a two-year innovation leadership program equipping top credit union professionals with the mindset, tools, and network to lead and shape the credit union of the 21st Century. The program’s applied learning model puts ‘impact’ at the center to maximize results at the individual, organizational, and community level.
“I am excited about the opportunity to participate in Filene’s i3 program and learn more about how strategy, innovation, and design thinking have an effect on our industry,” said Ami Iceman-Haueter, MSUFCU Assistant Vice President of Research and Digital Experience. “Through this program, I am looking forward to developing both a diverse skillset to share with others at MSUFCU, and throughout the industry, as well as a new perspective on how to create a positive experience for members.”
“Becoming part of Filene’s i3 program is an opportunity to learn how to facilitate innovative changes, accelerate the best ideas found inside and outside of the industry, and provide our members with strategies to help them succeed,” said Ben Maxim, MSUFCU Assistant Vice President of Digital Strategy and Innovation. “By building collaboration and implementing innovative consumer finance solutions, we can help strengthen our communities.”
Filene i3 members work in cross-functional teams to practice innovation through four experiential training modules: Building Skills to Drive Change; Insights and Ideation; Co-Creation and Proof of Concept; and Testing and Evaluation.
“Congratulations to Ami and Ben for being accepted into the Filene i3 program. We seek out the best and the brightest employees in North American credit unions to help shape the future of cooperative consumer finance,” said Mark Meyer, Filene President/CEO. “The i3 program strengthens credit unions by developing its leaders from the inside out — building competencies in individuals, organizations, and collectively across communities.”
“We are very proud that Ami and Ben were selected into the Filene i3 program,” said April Clobes, MSUFCU President/CEO. “The program inspires participants to lead as forward thinkers and change lives by creating innovative initiatives at their credit unions and throughout the industry. I look forward to the work that Ami and Ben will develop that will strengthen MSUFCU and help our employees and members achieve financial security and their dreams.”
About Filene: Filene Research Institute strengthens organizations through innovative research and incubation to improve consumer financial well-being. As an independent cooperative finance think tank, Filene’s membership network connects a community of leaders and bright minds to change lives through innovation, truth and cooperation. In addition to delivering cutting-edge, actionable academic research, Filene also provides incubators to test and scale solutions, events to spark organizations into action and advisory services to help accelerate and implement innovation. For more information, visit filene.org. Learn more about the i3 program and learning modules at filene.org/i3.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.8 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Earns National Wellness Award for Sixth Consecutive Year
EAST LANSING, Mich. — MSUFCU has received the 2020 National Best and Brightest in Wellness® award for the sixth consecutive year.
The award recognizes organizations that make their workplaces, their employees, and the communities they serve healthier places to live and work.
“We recognized that our employees were facing many unique situations in 2020, and we wanted to provide supportive programs to help them through these challenging times,” said Silvia Dimma, MSUFCU’s Chief Human Resources Officer. “To address employees’ physical and mental health, we provided recommendations for self-care while working from home, including free access to online resources focusing on exercise and counseling. To help employees feel more connected, we introduced RISE, an internal, recognition portal, that employees could use to acknowledge the great work their colleagues are doing.”
The National Association for Business Resources (NABR) has conducted Best and Brightest competitions for more than 20 years, identifying numerous best practices and providing benchmarks for companies that continue to be leaders in employment standards.
Companies received 2020 awards based on surveys developed and administered by SynBella, the nation’s leading wellness systems firm. Each survey focused on outcomes, analysis, tracking, participation and incentives, benefits and programs, leadership, employee input, culture and environment.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.8 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Awards Kent Intermediate School District Teacher with MIDream Grant
EAST LANSING, Mich. — Robert Barrett, a science teacher at Kent Intermediate School District in Grand Rapids, Mich., has received an MIDream grant through a partnership with MSU Federal Credit Union (MSUFCU) and the Michigan Education Association Financial Services (MEA FS).
The grant, designed to support MEA members, includes $250 for the recipient to use in their classroom or on a school project, and $250 donated to the charity of their choice.
“I will use these funds to build and supply my kids with some simple and effective at-home physics kits,” Barrett said. “These will enable them to shift our activities at school to learning and investigating phenomena within their homes as needed, allowing for our investigations to be flexible, meaningful and engaging.”
For his charity, Barrett selected Feeding America West Michigan. Serving 40 counties, it is one of seven Feeding America food banks located in Michigan. For more information, visit feedwm.org.
“MEA FS is pleased to have partnered with MSUFCU to offer the MIDream grant,” said Bruce M. Reaume, MEA FS Executive Director. “As MSUFCU and MEA FS share similar visions of quality member benefits and a commitment to education, it is exciting to see this partnership result in such a worthy outcome.”
“MEA members are dedicated to helping youth in our communities grow and succeed, and this grant is one way to show our appreciation for these community heroes,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Through the MIDream Grant, we are also able to fulfill our core value of giving back to the community by contributing funds to a local organization chosen by the recipient. We look forward to continuing our partnership with MEA and supporting its members through the MIDream Grant.”
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.8 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Employees Donate $6,065 to Lansing Food Bank During Virtual Annual Gala
EAST LANSING, Mich. — MSU Federal Credit Union’s (MSUFCU’s) Annual Gala looked different this year as have many events since the COVID-19 pandemic began over a year ago. The Credit Union usually celebrates the prior year’s accomplishments with hors d'oeuvres, service awards, and a night out with coworkers.
For the first time, the Annual Gala was held virtually, on February 20, 2021. Throughout the challenges of the pandemic, MSUFCU has continued to live its Mission and Core Values of: Demonstrate Integrity and Honesty; Give Back to the Community; Provide Superior Service; Encourage, Embrace, and Drive Change; Pursue Growth and Development; Build a Positive Environment; Be Passionate and Determined; and Cultivate Diversity, Equity, and Inclusion.
Giving Back to the Community is a Core Value MSUFCU strives to achieve each and every day, and the Annual Gala was no different. During the Gala, employees could make a donation to the Lansing Food Bank with MSUFCU matching donations up to $5,000. At the start of the Gala, nearly $2,500 had already been donated, and the goal of $10,000 (including the match) was surpassed in less than one hour. A total of $11,065 was donated to the Lansing Food Bank, which will provide 36,735 meals to those in need.
"I am proud and humbled by the generosity our employees, and the way we live our core value of giving back to the community," said April Clobes, MSUFCU's President and Chief Executive Officer. "This donation will help provide essential services to those in need."
For nearly 84 years, MSUFCU has proudly given back to the communities it serves, from Grand Rapids to Greater Lansing, and Metro Detroit to Traverse City. In 2020, MSUFCU employees raised over $222,000 for five local charity partners, and volunteered over 500 hours at local organizations. MSUFCU has increased its community impact with The Desk Drawer Fund, a foundation that supports five philanthropic pillars: Arts and Culture, Stable Housing, Empowering Youth, Financial Education, and Fostering Entrepreneurialism. In its first year, more than $170,800 was donated to 53 organizations.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.7 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Hosts Annual Student Art Exhibit; WILX 10 Televises Announcement of Winners
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to host the MSUFCU Student Art Exhibit at its Headquarters lobby now through February 24, 2021. This annual event allows area high school students to display their artwork for family, friends, and community members to view and enjoy.
This year, community members can review the exhibits and vote in person or online. During a special televised event on Sunday, March 14 at 10:30 a.m. on WILX 10 student winners will be announced in the following categories: People’s Choice - first, second, and third place; Juried winners; Social media winner; and Honorable mention winners.
“This exhibit allows families, fellow students, teachers, and the community to celebrate the accomplishments of area high school student artists. These students truly have amazing talents!” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “It is a privilege to sponsor the MSUFCU Student Art Exhibit, and each year, we eagerly look forward to seeing the student exhibits. We enjoy sponsoring this event and displaying their wonderful artwork.”
To view the artwork and vote in person, visit MSUFCU Headquarters building at 3777 West Road, East Lansing between 9:00 a.m. to 5:00 p.m., Monday through Friday, and 9:00 a.m. to 3:00 p.m. on Saturday, or vote online by visiting msufcuart.com. And remember to tune into WILX 10 on Sunday, March 14 at 10:30 a.m. to learn which student artists are named winners.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.7 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Appoints a New Board of Directors Member
EAST LANSING, Mich. — Janet Lillie, Chair of the Nominations/Governance Committee of MSU Federal Credit Union (MSUFCU), is pleased to announce the appointment of Elizabeth Lawrence, MHSA, to the Credit Union’s Board of Directors.
Serving on MSUFCU’s Asset and Liability Committee (ALCO) from 2014 to 2016, then on the Credit Union’s Supervisory Committee from 2016 to 2021, Lawrence has made numerous positive contributions to the Credit Union over the past several years.
Lawrence is affiliated with the Society for College and University Planning, American College of Medical Practice Executives, Association of American Medical Colleges, and the Medical Group Management Association.
“We have had the privilege of benefiting from Liz’s many talents as she served on both ALCO and the Supervisory Committee, and are honored to welcome her to the MSUFCU Board. Her wealth of experience in organizational strategy and policy will greatly benefit the Credit Union and its members,” said April Clobes, President/CEO of MSUFCU.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.7 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Donates $1.39 Million in 2020
EAST LANSING, Mich. — Although fundraising events looked different in 2020, MSU Federal Credit Union (MSUFCU), its employees, and the Credit Union’s foundation, the Desk Drawer Fund, donated $1.39 million to those in need in 2020.
Credit Union employees work together each year to select and support local charities throughout the various communities MSUFCU serves. In 2020, employees donated $222,101 in personal funds to the following organizations
:Capital Area United Way, the Credit Union’s ongoing charity partner that supports programs and services in Greater LansingHelping Women Period, which provides feminine hygiene products to homeless and low-income girls and women in Greater LansingHQ Runaway and Homeless Youth Drop-In Center, a Grand Rapids-based organization that helps youth ages 14-24 who are living in unsafe or unstable housingOakland County Animal Shelter, which provides shelter and care to more than 4,000 animals each year, attempting to reunite animals with their owners or find them new, loving homesMSUFCU’s employee fundraising efforts included virtual runs/walks, dress down days, donations made for family photos, letters to Santa, and more. In addition to donating funds to local organizations, employees also volunteered their time and talents. Even with restrictions due to the pandemic, they volunteered more than 500 hours in 2020 in communities the Credit Union serves.
As part of its annual giving, MSUFCU contributed $729,972 to 199 organizations in the communities where Credit Union employees and members live and work. MSUFCU also redirected funds in 2020 to support COVID-19 relief programs such as food banks and hospitals.
The Desk Drawer Fund contributed $446,251 to 70 donor recipients including nonprofits, organizations, and individuals within its philanthropic pillars of Arts & Culture, Stable Housing, Empowering Youth, Financial Education, and Entrepreneurialism. For more information, visit deskdrawerfund.org.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.7 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Member Wins Michigan Credit Union League Grand Raffle Prize
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) member Juan Torres-Suarez Jr. has been named a grand prize winner in the Michigan Credit Union League (MCUL) Grand Raffle.
He received a $1,000 third-place prize.
After depositing the funds into his account, Torres-Suarez celebrated by buying coffee for the MSUFCU employees working at the Downtown Lansing Branch where he purchased his winning ticket.
MSUFCU is a proud member of the MCUL, which provides advocacy on and coordinates cooperative initiatives, as well as assists credit unions in enriching the lives of their members.
“For the 2020 Grand Raffle, we sold more tickets than ever before, showing that our members are committed to supporting the MCUL’s Grand Raffle. We are very excited that our member, Juan, won this prize. His kindness in paying it forward to employees is indicative of what we see every day from our members,” said Deidre Davis, MSUFCU Chief Marketing Officer.
The MCUL Grand Raffle is one of the largest fundraising events in the credit union industry. It is also the largest annual fundraiser for the Michigan Credit Union League Legislative Action Fund’s (MCULLAF) Federal Political Action Committee that ensures credit unions are represented in Washington, D.C.
The annual raffle kicks off in the spring with ticket sales running through October at various credit union locations throughout Michigan. Winners were randomly selected in a virtual drawing in November. For a full list of winning ticket numbers, visit mcul.org/grand-raffle.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, andis in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Names Four to Management Roles
FOR IMMEDIATE RELEASE January 26, 2021
Contact: Deidre Davis
Chief Marketing Officer
517-333-2424 ext. 7877
MSUFCU Names Four to Management Roles
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has promoted four employees to management positions
:Shaun Darling – Human Resources ManagerAlea Hewson – Assistant Manager of the West Side BranchKristi Izzat – Finance ManagerEric Kibbey – Business Services Assistant ManagerDarling joined MSUFCU in 2013. As Human Resources Manager, he focuses on achieving strategic HR initiatives in employee relations, recruitment, compensation, retention, employee wellness and engagement. Darling earned an MBA from Central Michigan University and a bachelor’s degree in human resource management from Michigan State University. He has certifications from the Human Resources Certification Institute and the Society of Human Resource Management.
Hewson joined MSUFCU in 2014, and in her new role as Assistant Manager of the West Side Branch, she helps oversee branch operations and provides education on products and services for employees. Hewson earned a bachelor’s degree in animal science from Oregon State University and is working toward a dual MBA in leadership studies and human resource management at Baker College.
Izzat joined MSUFCU in 2002, and in her new role as Finance Manager, she oversees a three-person finance team and is responsible for financial reporting, forecasting and analysis for the Credit Union. Izzat earned an MBA from Northwood University and a bachelor’s degree in mathematics from Michigan State University.
Kibbey joined MSUFCU in 2018. As Business Services Assistant Manager, he supervises the 15-person business services team. Kibbey also oversees various process improvement projects, and provides access to lending and other ancillary services to local small businesses. Kibbey attends Lansing Community College.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Earns CUNA National Award for Member Service
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has received the 2020 Louise Herring Philosophy-in-Action Member Service Award from the Credit Union National Association (CUNA) National Awards Committee.
The Credit Union was honored for its new Savings BuilderSM product.
MSUFCU launched the Savings Builder account in response to the economic impact of the novel coronavirus (COVID-19). This blended-rate, dividend-bearing account is tiered to encourage members to save at least $1,000 for emergency expenses.
“As a result of the pandemic, we saw the impact on many in our community who did not have savings and knew we needed to take action to help,” said Deidre Davis, MSUFCU Chief Marketing Officer. “We created Savings Builder to help our members – and our community – build their emergency funds faster by paying higher dividends on initial balances. Credit unions’ roles include supporting members by developing products and services to help them achieve financial success, and we are honored to be recognized for these efforts.”
“Congratulations to the 2020 CUNA Award winners who are being recognized for their commitment to their communities, particularly in a time when they’re needed the most,” said CUNA President/CEO Jim Nussle. “We celebrate their efforts in social responsibility, the credit union philosophy, and financial education.”
The Louise Herring award is given to a credit union demonstrating the application of the credit union philosophy of people helping people. A complete list of winners can be found here.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Promotes Lauren Kotlarczyk
EAST LANSING, Mich. — Lauren Kotlarczyk has been named Assistant Vice President of Community Development at MSU Federal Credit Union (MSUFCU). She oversees the Credit Union’s Business Development, Community Development, and Financial Education departments in Greater Lansing and Oakland County.
Kotlarczyk joined MSUFCU in 2009 as a Marketing intern, then moved to other roles at the Credit Union within the Internal and Corporate Communications, Community Relations, Marketing and Communications, and Community Development departments.
“Lauren continues to be a strong asset to MSUFCU,” said Whitney Anderson Harrell, MSUFCU Chief Community Development Officer. “She has helped lead efforts in business development by expanding opportunities through our Local Loyalty program; community development by growing our relationships with local organizations we support; and financial education department by increasing the number of presentations made to community members of all ages free of cost.”
Kotlarczyk is an active community volunteer and is involved with various credit union sector programs. She has served as board chair for Young Professional Alzheimer’s Advocates of Lansing, team captain of the Members Development Company NextUP program, a member of the Michigan Children’s Savings Account Network Policy Committee, and mentor for Big Brothers Big Sisters of America.
Kotlarczyk earned a bachelor’s degree from Michigan State University and is a Certified Credit Union Financial Counselor through the Credit Union National Association.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Celebrates 83rd Anniversary by Paying It Forward
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) employees celebrated the 83rd anniversary of the Credit Union’s founding by paying it forward with acts of kindness.
Since 2012, MSUFCU employees have marked the November 15, 1937, founding of the Credit Union with a weeklong celebration highlighting one of its key values: Giving back to the community.
This year, employees from the Credit Union and its Desk Drawer Fund foundation introduced creative, safe, and socially-distanced ways to donate to charities and surprise members at branches during the week of November 15-21.
As part of the Pay It Forward initiative, the Credit Union donated a total of $8,300 to nonprofit organizations and local heroes chosen by employees. Recipients each received between $200 and $500.
Each Credit Union branch also received 40 gift cards in $5 increments from businesses near the branches to distribute randomly to members who visited the branch during the week.
“Although this year looked different, employees’ enthusiasm for our Pay It Forward campaign was still unmistakable,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “We look forward each year to sharing kindness in our communities and donating to area charities selected by our employees. Pay It Forward remains an impactful and important Credit Union tradition.”
As part of the celebration, two local heroes each received $500: Carolyn Hurst, Ronald McDonald House of Mid-Michigan Executive Director; and Ryan Holmes, Mid-Michigan Leadership Academy Art Educator. Visit MSUFCU’s Facebook and Twitter pages to see photos of employees and recipients.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Earns Detroit Free Press' Top Workplace Award
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has received a Top Workplace Award in the large employer category from the Detroit Free Press for the eighth consecutive year.
The news organization recognized 150 companies in Michigan as Top Workplaces for 2020. The awards were based on results from surveys completed by company employees.
“This recognition is a testimony to the open and welcoming environment of our organization,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “We continually look to improve processes based on employee feedback. This has helped us create a workplace where employees can come to work as their authentic selves and do their best work.”
The anonymous survey measured several aspects of workplace culture including alignment, execution, and connection. The list of companies recognized can be found here.
Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, a Top 100 Best Workplace for Women by Fortune for three consecutive years, andis in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Credit Union National Association, recently winning first place for the people-helping-people philosophy 2020 Louise Herring Award. MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.6 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Celebrates Its 300,000th Member
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) celebrated a milestone October 21, 2020, welcoming Steven Harmon as its 300,000th member.
Harmon opened his account through the Credit Union’s eServices department. He received $500 and a basket filled with MSUFCU-branded gifts.
“We believe it is our responsibility to provide our community members with the knowledge and resources, as well as the products and services that allow them to make informed financial decisions, attain financial security, and ultimately, achieve their dreams,” said Deidre Davis, MSUFCU Chief Marketing Officer. “The fact that our membership has grown to more than 300,000 is one way we can measure our effectiveness in helping community members thrive.”
The Credit Union reached 100,000 members in 2000 and 200,000 members in 2015.
The Credit Union’s 300,000th member campaign, 300,000 Reasons, was two-fold — to share with members and nonmembers the thousands of reasons membership truly benefits them, and to reaffirm that MSUFCU members are the reason employees do what they do each and every day. This includes creating new and innovative products and services, extending service hours, and creating a safe environment when members visit the branches.
In addition, MSUFCU sponsored the Find Your Reason and What’s Your Reason contests. Each randomly-selected winner was presented with a $500 check and a gift basket.
Jose Luis Mendoza, the Find Your Reason winner, also received an additional $500 to give to a charity of his choice. He selected The Boys and Girls Club of Lansing.
George Covert was named the What’s Your Reason contest winner for sharing his reason why he chose to be a member of MSUFCU.
As a financial institution, the Credit Union seeks to improve the financial health of communities by empowering individuals to make informed decisions about their financial well-being. This is done in part through providing many free financial education seminars, classes, and resources for community members of all ages. Among them
:A financial podcast: Wallet WatchA mobile app and website for students: Financial 4.0Virtual financial seminars and events for members and nonmembers alikePocketnest, a financial planning platform, a new tool to help members manage their financial wellnessMSUFCU’s mission of helping members achieve their financial goals has driven innovative and service-focused products and services, most recently including
:FranSM, our virtual assistant, who answers questions about the Credit UnionVideo Chat, with which members speak directly to Credit Union employees via their smartphones or computersVideo Tellers that offer the functionality of an ATM combined with the personalized service of Financial Service Representatives from the convenience of a member’s carBack to Business Loan that offers favorable rates and terms to local businessesSavings BuilderSM account that helps members build their emergency funds fasterSmartLineSM Home Equity Loan, which provides members flexibility when using the equity in their homes
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5-star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Michigan Credit Union League: first place for the people-helping-people philosophy 2020 Louise Herring Award; first place for the 2020 Alphonse Desjardins Adult Financial Education Award; second place for the community service 2020 Dora Maxwell Award; and honorable mention for the 2020 Alphonse Desjardins Youth Financial Education Award. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.5 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Names Roger LaGrone Vice President of Call Center Operations
EAST LANSING, Mich. — Roger LaGrone has been named Vice President of Call Center Operations at MSU Federal Credit Union (MSUFCU), President/CEO April Clobes announced.
LaGrone leads the Credit Union’s growing in-house Call Center, which is on track to receive more than 750,000 calls this year answered by Call Center Specialists and Video Tellers. He also directs MSUFCU’s strategic initiatives in the department through team and process management.
“I am pleased to have Roger join MSUFCU in this role,” said Lea Ammerman, MSUFCU Chief Operating Officer. “He brings extensive knowledge of call center operations and a track record of implementing process improvements. He will help improve our members’ experiences through leadership and the ability to foster a collaborative environment to support future growth.”
LaGrone’s background includes experience with contact center and sales practices. With more than 15 years of Six Sigma Master Black Belt knowledge, experience with lean methodologies and contact center Omni channel and online integration, LaGrone has managed startups and contact centers having as many as 1,000 employees. He earned an MBA in general management from the University of the Pacific and a bachelor’s degree in business administration from Boston University.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5-star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Michigan Credit Union League: first place for the people-helping-people philosophy 2020 Louise Herring Award; first place for the 2020 Alphonse Desjardins Adult Financial Education Award; second place for the community service 2020 Dora Maxwell Award; and honorable mention for the 2020 Alphonse Desjardins Youth Financial Education Award. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, almost 300,000 members, over $5.5 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Breaks Ground on New $16 Million Regional Office in Auburn Hills
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) held a groundbreaking event for its new regional office in Auburn Hills on October 21. The three-story, $16 million development on 3.73 acres will be located on University Drive, east of Cross Creek Parkway. The project is expected to take18 months to complete.
“We are very excited about our expansion in Oakland County where we continue to grow our partnership with Oakland University through our OU Credit Union brand,” said April Clobes, MSUFCU President/CEO. “We view this investment as critical to serving our members – and potential members – who live and work in the region.”
Upon completion of this project, the current Auburn Hills branch will relocate from Five Points Drive to the new regional office. The office will also house Credit Union support services, including a call center, IT support, human resources, infrastructure planning and facilities, learning and talent development, and an intern center.
MSUFCU live broadcasted the comments during the groundbreaking event. You can watch it here.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, received a 5-star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the 2020 Louise Herring Award, second for the 2020 Alphonse Desjardins Adult and Youth Financial Education Awards, as well as second for the 2020 Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, almost 300,000 members, over $5.5 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Earns Four Awards from The Michigan Credit Union League
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has been honored with four 2020 awards from the Michigan Credit Union League (MCUL).
The first-place award is for the Louise Herring Philosophy-in-Action Member Service Award, which recognizes credit unions demonstrating the practical application of the credit union “people helping people” philosophy for their members. Another first-place award forAlphonse Desjardins Award for adult education, honoring leadership within the credit union movement on behalf of youth and adult financial literacy, and twosecond-place awards for the Dora Maxwell Award, recognizing community service achievements by credit unions, andAlphonse Desjardins Award for youth education.
“These awards recognize our dedication in the areas of member and community service, as well as in financial education,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “As a financial institution, we believe it is our responsibility to improve the financial health of our community, and that by empowering individuals and contributing to a stronger community, we are fulfilling our core value of giving back.”
MSUFCU received the first-place Louise Herring Award for its new savings product, Savings BuilderSM. In response to the economic impact of the novel coronavirus, MSUFCU launched this account to help members better prepare for future emergencies and build their emergency funds faster. The blended-rate account is tiered to encourage members to save at least $1,000 for emergency expenses. There are three tiers, in which lower balances earn higher dividends.
The Credit Union was recognized with the second-place Dora Maxwell Award for its foundation, the Desk Drawer Fund. In April 2019, MSUFCU established the Desk Drawer Fund to further our commitment to the communities we serve. Its mission is to empower members, employees, and other businesses to contribute to a universal wellbeing by investing in our local communities and helping them flourish. The Desk Drawer Fund provides support for numerous initiatives across the sectors of five identified pillars to support local organizations: Arts & Culture, Empowering Youth, Financial Education, Stable Housing, and Fostering Entrepreneurialism.
The first-place for theAlphonse Desjardins Award recognized the Credit Union’s podcast, Wallet Watch, in the adult category. The second-placefor theAlphonse Desjardins Award was for the Crredit Union's Financial Reality Fairs, in the youth category. In 2019, we launched Wallet Watch, a podcast hosted by financial educators at MSUFCU and OU Credit Union (a trade name of MSUFCU).
Wallet Watch provides an additional avenue for the Credit Union to expand its reach to college students and young professionals. With the increase in popularity of podcasts, MSUFCU uses this platform to provide financial and everyday life tips. Topics include financial responsibility, professional development, overcoming obstacles, and more.
Every spring, MSUFCU sponsors a Financial Reality Fair for the Lansing School District. Financial Reality Fairs provide hands-on experiences in which high school students navigate through real-life scenarios, including careers and starting salaries to prepare them to be financially successful adults. This past year, we expanded the program to other local schools, including the Lansing Community College (LCC) early college program, Haslett High School, LCC West Campus, Ingham Intermediate School District, and Brandon High School.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5-star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized by the Michigan Credit Union League: first place for the people-helping-people philosophy 2020 Louise Herring Award; first place for the 2020 Alphonse Desjardins Adult Financial Education Award; second place for the community service 2020 Dora Maxwell Award; and honorable mention for the 2020 Alphonse Desjardins Youth Financial Education Award. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, almost 300,000 members, over $5.5 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Names Amanda Denney as Its Diversity, Equity, and Inclusion Director
EAST LANSING, Mich. — Amanda Denney has been named Diversity, Equity, and Inclusion (DEI) Director at MSU Federal Credit Union (MSUFCU).
In this new role, Amanda will oversee DEI plans and initiatives to ensure awareness, respect, and acceptance in the workplace for employees and members. Her most recent role was as a manager in the Credit Union’s call center.
“We are pleased to have Amanda in this role at MSUFCU,” said April Clobes, MSUFCU CEO/President. “She will build on and advance the Credit Union’s DEI strategy by partnering with the executive team; HR team; Diversity, Equity, & Inclusion Council, and department managers as well as with others in our community to create employee and member experiences and community programs where everyone is welcome and celebrated.”
The DEI Council is an internal, cross-organizational membership representing a diverse range of employees and team members. Working with this council and other internal and external groups, Amanda will lead the initiation and implementation of effective mechanisms to manage diversity and inclusion programs and training within the Credit Union.
“In the role of DEI Director, Amanda will be instrumental in developing partnerships with community members, community organizations and suppliers, and expanding our DEI initiatives,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer.
Amanda joined MSUFCU in 2008 as a call center specialist and has served in various positions, including eServices loan officer, branch manager, senior loan officer, and call center manager. She also participated in the Credit Union’s management development program in 2013.
“I am excited to begin in this role at MSUFCU,” said Amanda. “I look forward to identifying best practices and recommending strategies and solutions to support a culture of inclusion at MSUFCU.” Denney earned a master’s degree in Strategy, Leadership, and Management from Michigan State University and a bachelor’s degree in Business Administration from Northwood University.
Amanda’s unique experiences working with members and employees from diverse backgrounds will help her carry forward initiatives within the Credit Union and the community. Partnering with internal and external groups, she will create an equitable environment of diversity, equity, and inclusion connected to all aspects of work and community support while providing a foundation for changes to come. For more information, visit msufcu.org/deierg.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, received a 5-star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the 2020 Louise Herring Award, second for the 2020 Alphonse Desjardins Adult and Youth Financial Education Awards, as well as second for the 2020 Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, more than 300,000 members, over $5.5 billion in assets, and nearly 900 employees. For more information, visit msufcu.org.
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MSUFCU Earns Five Awards from Marketing Association of Credit Unions
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce it received five MAC awards from the Marketing Association of Credit Unions (MAC). The Credit Union received the following awards
:
Project NameCategoryMSUFCU Visa Signature Credit Card Product DevelopmentMSUFCU Good for Business Booklet Business DevelopmentMSUFCU Your Refund Plus Some Direct Mail SingleMSUFCU Credit Score Handout Image EnhancementMSUFCU Youth Newsletters Newsletters
“We are honored to receive this recognition for our team’s work in promoting our products and services to current and prospective members,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “These marketing pieces inform consumers about opportunities to establish a partnership with a financial institution whose mission is to help them achieve their financial goals, and ultimately, their dreams.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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Credit Union Introduces an Innovation Center The Lab at MSUFCU
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has launched The Lab at MSUFCU, a center for innovation, that will bring agility, collaboration, drive, and innovation together to turn ideas into advanced financial technologies.
“The Lab at MSUFCU embodies one of MSUFCU’s core values of driving and embracing change by bringing innovation to our members,” said April Clobes, MSUFCU CEO/President. “Our innovation pilots are designed to incorporate member feedback as well as include a cross-section of employees in the creation process.”
The Lab at MSUFCU was established to identify, create, and execute opportunities for innovation at the Credit Union. By devoting resources to cultivating an entrepreneurial mindset, collaborative ideas can be generated that lead to pilots and new technology, products and services for members and employees.
“The purpose of The Lab at MSUFCU is to develop innovative solutions so members can take advantage of the latest financial technology opportunities to improve their experiences and make their dreams a reality,” said Ben Maxim, MSUFCU Assistant Vice President of Digital Strategy and Innovation. “By bringing people together who have differing roles and experiences, we are able to approach ideas from all angles and develop holistic solutions to fulfill unexpressed needs and emerging market expectations for our members.”
With an agile, “fail fast” mentality, participants will be able to explore and test new opportunities before long-term investments are made. Members will be encouraged to be a part of the creation process and try the new innovations as they become available. This will allow the team to incorporate member feedback into the technologies. For more information, visit msufcu.org/thelab.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Hosts Grand Opening for Its 21 Branch in Holt
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU), its Board of Directors, management and community members celebrated the grand opening of the Credit Union’s newest branch at 2313 Cedar St., in Holt, Mich., on October 6, 2020.
The Holt Branch is MSUFCU’s 14th location in Greater Lansing and 21st overall.
“We are excited to be part of the Holt community and help members achieve their dreams,” said April Clobes, MSUFCU’s President/CEO. “Since opening, we have welcomed over 100 members and prospective members to the branch each day. MSUFCU’s expansion into Delhi Charter Township is part of our long-term strategy to better serve our almost 80,000 existing members living within 10 miles of this location and to let others know about our vast array of products and services.”
To celebrate the new branch, members can take advantage of these limited-time grand opening specials
:Free cooler with a new account$100 bonus cash with checking account and direct deposit$100 cash back with an auto loanFree USB night light charger with new Visa Credit CardThe eight-member team at the Holt location has been busy since the branch opened in July, opening new accounts and loans while saving members money. As of September 29, 2020, the team has
:Opened 195 new accounts and 221 checking accountsOpened nearly 70 Visa credit cards openedFunded more than $1.2 million in loansSaved more than $49,000 in loan interest (by transferring higher interest loans to the Credit Union)Distributed more than $9,200 in dividends (interest earned from savings products)The full-service Holt Branch features drive-up Video Tellers, 24-hour ATMs and an integrated branch design that offers sit-down stations rather than a traditional teller line. The stations are staffed by employees who are universally trained to handle a wide variety of transactions, including opening new accounts and processing loan applications. The branch also has a digital station where youth members can play the Credit Union’s free gaming apps. The Holt Branch had a soft opening in late July.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Partners with Northwood University to Provide Tuition Discounts For Members
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is proud to announce it is partnering with Northwood University to provide tuition discounts to its members. The discounts include
:Application fee waived for members and dependentsAdult Degree Program: 5% off for members and dependentsDeVos Graduate School: 5% off for members and dependents“This partnership provides a great opportunity for Credit Union members to further their education at a lower cost,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “Our mission is to help our members achieve their goals and their dreams. This discount at Northwood University is yet another way we are providing support for their future successes.”
Northwood University is located in Midland, Mich., and offers several business degree options, whether you’re just beginning, or you need to finish what you started. There are more than 15 specialty concentrations for undergraduate degrees, a master’s degree in science in organizational leadership or finance, as well as an MBA program, and Master of Science degree in organizational leadership or finance. In addition to in-person options, you can also complete your degree online. For more information, visit northwood.edu.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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Credit Union Receives Community Spark Award for MSUFCU Eats Local Giveaway
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has received the 2020 Community Spark Award that recognizes banks and credit unions for making a difference in their communities by supporting small businesses.
MSUFCU launched its #MSUFCUEatsLocal giveaway in March to support local restaurants during the COVID-19 pandemic. To enter, participants submitted photos of meals from their favorite local restaurants on the Credit Union’s Facebook or Twitter pages. Between April 22 and May 13, a daily winner was awarded two $25 gift cards to local restaurants, one for themselves and one to pay it forward with. A second round of the giveaway took place between July 10 through July 31 with a focus on Black- and LGBTQIA+-owned and operated restaurants. Over the two rounds of this campaign, MSUFCU purchased a total of $4,200 in gift cards to local restaurants helping support 15 businesses.
As part of the Community Spark Award, the Credit Union was able to choose an organization to receive $250. The Credit Union chose Weekend Survival Kits, which mobilizes community volunteers to donate items and pack kits, providing food on the weekends for children in grades K-5 in Greater Lansing area schools.
“Our MSUFCU Eats Local Giveaway social media campaign allowed us to support local businesses and encourage people to pay kindness forward during this challenging time,” said Deidre Davis, MSUFCU Chief Marketing Officer. “We are honored by this recognition, and the fact that Weekend Survival Kits will receive $250 to help local children makes the recognition even more impactful and appreciated.”
Financial organizations submitted 2020 projects they initiated that “sparked” local community support to award sponsor Social Assurance, based in Lincoln, Neb. Social Assurance manages banks’ and credit unions’ online marketing efforts, content, community relations, employee engagement, and social selling.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award aswell as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
MSUFCU Introduces SmartLine A Flexible Home Equity Loan
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is now offering the SmartLineSM Home Equity Loan, featuring a variable line of credit with an optional fixed-rate component.
SmartLine gives a member the flexibility to lock a portion of their line of credit at a fixed rate, term, and payment, while keeping the remaining line of credit available at a variable rate. As payments are made, the credit line is replenished.
“With SmartLine, members have access to funds for home improvements, debt consolidation, or any other expenses, while enjoying a fixed rate on each portion they lock,” said Deidre Davis, MSUFCU Chief Marketing Officer. “This new loan will potentially make budgeting for payments much easier, and provide peace of mind through the fixed rate.”
SmartLine features: Lines of credit from $5,000-$300,000; minimum fixed-rate advance of $2,500; $99 closing costs; maximum loan value of 90%; property must be located in Michigan; and property must be the member’s primary residence or vacation home.
For more information visit msufcu.org/smartline.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for nine consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the ninth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Named National Best and Brightest Company To Work For
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) was honored as a National Best and Brightest Company To Work For® — alongside 183 organizations from across the country — out of 1,700 nominations. This is the fourth consecutive year the Credit Union has received this award.
“We are dedicated to providing an inclusive and positive work environment that allows all employees to achieve their goals and dreams,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “By inviting open and honest conversations and developing engaging employee programs, we create a place where our employees can bring their full, authentic selves and make meaningful contributions.”
“Through the first half of 2020, the National Best and Brightest Companies To Work For have demonstrated leadership and forward thinking as they pivoted their business and workforce through COVID-19. As the conversation and focus has shifted, these companies have also been a voice for important actions regarding race. It is in these unique times that the Best and Brightest Companies to Work For excel and share their knowledge with others," said Jennifer Kluge, president and CEO, Best and Brightest Programs.
The Best and Brightest Company To Work For program honors those organizations who have a commitment to excellence in operations and employee enrichment, leading to increased productivity and financial performance.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Business Member, Value Engineering, Receives $25,000 Elevate Small Business Grant
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce that its business member, Value Engineering, has received a $25,000 Elevate Grant from the Federal Home Loan Bank of Indianapolis (FHLBI). The Elevate Grant assists the growth and development of small businesses, their workforces, and the communities they serve.
Value Engineering will use the grant for training and hiring purposes alongside new technical design training and to purchase new technical/design software for the organization.
“As a small business making advances to enter a competitive and mature industry, this grant will help us provide training and new equipment for staff,” said Jon Kolbasa, PE, Value Engineering Founder/Service Leader. “By focusing on delivering innovative and collaborative transportation solutions and demonstrating dependability to our partners and clients, we will be able to pursue new markets and new projects.”
“Jon has been a MSUFCU member since his time as a Michigan State University student, and we are excited to continue this partnership by serving his business, Value Engineering, since 2013,” said Jeff Jackson, MSUFCU Chief Lending Officer. “We have witnessed and supported the business’s continued growth, and this grant is an opportunity for Jon to take his business to the next level.”
Value Engineering, a Lansing, Mich.-based civil engineering firm, provides quality design and construction services to connect people and communities for both private and government contracts. Clients include the Michigan Department of Transportation, City of Lansing, City of Detroit, Ingham County, and Wayne County. Value Engineering is the winner of the 2018 COMTO DBE firm of the year award and is thankful for the continued recognition from peers, clients, and the communities it serves.
MSUFCU is a member of FHLBI, one of 11 independent regional cooperative financial institutions across the U.S. FHLBI is privately capitalized and owned by member banks, credit unions, community development financial institutions (CDFIs), and insurers across Indiana and Michigan. As a cooperative, its members receive lower borrowing costs, which are subsequently passed on to consumers, businesses, and communities.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Recognized as One of PEOPLE 2020 Companies that Care®
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to be named one of People Magazine’s 2020 Companies that Care®. The Credit Union is ranked 21st out of 50 U.S. companies.
People’s Companies that Care list features the top 50 U.S. companies that have shown respect, care and concern during the pandemic for their employees, communities, and the environment while still succeeding in business. The full list will be highlighted in the September 14 issue of People, which will be available September 4.
MSUFCU also earned a Great Place to Work® certification from the Great Place to Work Institute in Oakland, Calif., for the seventh consecutive year.
“Our employees’ experiences are a priority here at MSUFCU – every single day,” said Silva Dimma, Chief Human Resources Officer. “It is important to MSUFCU that our employees are provided with an open and inclusive work environment. With that support, employees can achieve their professional and personal goals, which makes our whole organization the best it can be.”
Teaming up with Great Place to Work, People Magazine surveyed more than 4.8 million employees who shared how their lives and communities have benefited from their companies’ efforts. Great Place to Work evaluated each organization's benefits, community involvement, and, specifically, actions in response to the pandemic. The full list of companies can be found here.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Employees Donate Nearly $80,000 to Charity Partners in First Half of 2020
EAST LANSING, Mich. — Employees at MSU Federal Credit Union (MSUFCU) have raised $79,127 for four local charitable organizations, halfway through their yearlong campaign supporting the Credit Union’s core value of giving back to the communities they serve.
Each year, Credit Union employees select four local charities to support through a yearlong fundraising initiative. This year’s charities are: Capital Area United Way and Helping Women Period, each in Lansing; HQ Runway and Homeless Youth Drop-In Center in Kent County; and Oakland County Animal Shelter. Each organization received $19,781.
“Due to the impact of COVID-19, many of these organizations have had to cancel fundraising events — and now more than ever, community members need our support,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “We are proud that our employees have continued to provide assistance through their personal donations during this challenging time.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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Battle Creek Public Schools Teacher Receives $500 MIDream Grant
EAST LANSING, Mich. — Battle Creek Public Schools teacher Anthony Pennock has been awarded a $500 MIDream Grant from MSU Federal Credit Union (MSUFCU), in partnership with the Michigan Education Association (MEA).
Pennock will use $250 of the grant for classroom materials and donate $250 to charity.
“The funds will be used to expand my classroom library to be more inclusive and diverse, and to supplement the lack of an available building library in the alternative high school where I teach,” said Pennock.
His charity donation will go to the Gay, Lesbian, Straight Education Network (GLSEN), an organization that believes every student has the right to safe, supportive, and LGBTQ-inclusive K-12 education. For more information, visit https://www.glsen.org/our-work.
“MEA Financial Services (FS) congratulates our third MIDream Grant recipient and is grateful for our continued partnership with MSUFCU,” said Bruce M. Reaume, MEA FS Executive Director. “We are excited for Anthony and our commitment to help members support and educate children throughout Michigan.”
“We are proud to partner with MEA FS to support its members through the MIDream Grant,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “With this grant, we are able to show our appreciation for the work MEA members do for children throughout Michigan.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Earns a Diamond Award for Marketing Excellence
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) was recently honored with a 2020 Segmented Marketing Diamond Award from the Credit Union National Association’s (CUNA’s) Marketing and Business Development Council. The award recognizes outstanding marketing and business development achievements in the credit union industry.
“We are excited to receive this award and are proud of our team’s work to deliver impactful messaging for our members,” said Deidre Davis, MSUFCU Chief Marketing Officer. “It is an honor to be recognized by our industry peers for creative excellence and outstanding results.”
“It’s a privilege to bring recognition to some of the best in credit union marketing and business development,” said Amy McGraw, Diamond Awards Chair and VP of Marketing/Chief Experience Officer at Tropical Financial Credit Union in Miramar, Fla.
CUNA’s Marketing and Business Development Council celebrated Diamond Awards Week in June by announcing winners in 35 categories through a series of daily virtual awards ceremonies. There were 1,295 entries for this year’s awards competition.
Visit CUNA’s website here to learn more about the Diamond Awards and view the entire list of winners. CUNA is a national network comprised of more than 1,200 credit union marketing and business development professionals.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, over $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Introduces Video Chat To Enhance Member Accessibility
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to offer its new Video Chat service, allowing members to perform a multitude of transactions face-to-face with Credit Union employees from almost anywhere through their computers or smartphones.
“With Video Chat, members can interact with the Credit Union from the convenience of their homes or offices, or even when they are on the go,” said Deidre Davis, MSUFCU Chief Marketing Officer. “Video Chat expands our exceptional service beyond the geographic footprint of our branches, allowing us to serve members who do not live near a branch in a more personalized, face-to-face manner.”
Various transactions can be completed using Video Chat, including opening new accounts, updating personal information, and ordering checks. Members can also transfer funds, initiate wire transfers, and conduct loan transactions.
MSUFCU Video Chat employees can also help members order, cancel, block, or unblock debit and credit cards, and members can report possible fraud, and receive assistance with bill payments.
Video Chat is available via desktop or smartphone. With a webcam, speaker, and microphone, members will be equipped to connect. Learn more at msufcu.org/videochat.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, more than $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Receives Top Credit Portfolio Performance Award
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has received the Highest Overall Portfolio Performance Award from Visa, Inc. for its credit portfolio, as voted on by its peers.
This award recognizes Visa DPS clients who maintain strong, well-balanced performance programs that include authorization approval rate, point-of-sale (POS) usage, gross fraud rate, and portfolio growth.
“We are honored to be recognized by Visa,” said Sara Dolan, MSUFCU Chief Financial Officer. “Our team is dedicated to maintaining a high-performing credit portfolio that drives growth in key areas, and offers numerous options and benefits for members.”
Visa's performance programs celebrate the partnership between Visa and its clients, recognizing those who achieve high performance in key areas that drive business growth.
In 2019, MSUFCU received the Excellence in Innovation Visa DPS Client Achievement Award. In 2017, the Credit Union received the Visa DPS Client Achievement Award for Overall Portfolio Excellence, and a Global Service Quality Award for the Highest Authorization Approval Rate — Issuer, Card Present.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, more than $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Opens 21st Branch, in Holt, Michigan
EAST LANSING, Mich. — The MSU Federal Credit Union (MSUFCU) Board of Directors and management are pleased to announce the Credit Union opened its 21st branch at 2313 Cedar Street, Holt, Mich., on July 24, 2020.
This full-service location features both drive-up Video Tellers and 24-hour ATMs, and an integrated branch design, which offers sit-down stations rather than a traditional teller line. The stations are staffed by employees who are universally trained to handle a wide variety of transactions, including opening new accounts and processing loan applications. The branch also has a digital station where youth members can play the Credit Union’s free gaming apps.
“We are excited to join the Holt community as we open our fourteenth location in the Greater Lansing area,” said April Clobes, MSUFCU’s President/CEO. “We have expanded in Delhi Charter Township as part of our long-term strategy to better serve our 79,700 existing members living within 10 miles of this new branch.”
The Holt Branch will allow the Credit Union to serve a larger portion of its members residing in this area as well as offer its products and services to prospective members. Holt is an unincorporated community within Delhi Charter Township, Ingham County. Delhi Township has a population of 25,877 and Ingham County has a population of 292,406.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, more than $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Recruits Marie Charbonneau to Assistant Vice President of Branches
EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU), is pleased to announce the hiring of Marie Charbonneau as Assistant Vice President of Branches. Ms. Charbonneau is supporting the MSUFCU team through the opening of its Traverse City Branch and membership growth in this new market. She also helps lead three other Credit Union branches, including two in Greater Lansing, and one in Grand Rapids.
In her role, Ms. Charbonneau assists in the development and delivery of Credit Union products and services, including those focused on retention, market differentiation, and technology. She provides leadership guidance to branch managers and assists with branch operations and employee development.
She earned an MBA, with a focus on strategic management, from Davenport University, and a bachelor’s of science degree from Lake Superior State University.
“Marie’s leadership supports our employees as they help our members achieve their goals and dreams,” said April Clobes, MSUFCU’s President/CEO. “She plays an integral role in our success and growth in Traverse City.”
In May 2020, MSUFCU opened its first northern Michigan branch located at 312 S. Union St. in Traverse City. It is the Credit Union’s 20th branch. MSUFCU hosted a groundbreaking for its second Traverse City branch at 3750 N. U.S. 31 S on June 30, 2020, which is set to open in 2021.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 21 branches, nearly 300,000 members, more than $5.4 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Introduces Contactless Credit and Debit Cards for Tap to Pay
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) began issuing all of its Visa debit and credit cards with contactless technology for Tap to Pay use, a faster, easier, and more secure way to pay, on July 1, 2020.
“With MSUFCU’s introduction of the Visa Signature cash back card as a contactless card last year, many members were pleasantly surprised by the convenience of Tap to Pay,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Tap to Pay is a safe and easy way to pay. It not only eliminates physical contact, including the need to enter a PIN, it’s faster, taking only one to two seconds to complete transactions compared to up to 45 seconds for cards with chip technology.”
Tap to Pay uses a technology called NFC (near field communication). Each card has a contactless NFC chip and radio frequency (RFID) antenna. To use Tap to Pay, simply wave the card one to two inches over the terminal, and a one-time code is transmitted to complete the transaction. The code is sent with payment information that does not expose actual account details, so consumers don’t have to worry about account information being misused or stolen.
And, Tap to Pay is becoming widely accepted. According to a Forbes article, more than 60% of Visa payments are contactless and 75% of the top 100 merchants accept contactless payments through Tap to Pay.
MSUFCU is issuing contactless cards to members whose cards are renewing, as well as all new cardholders.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 20 branches, nearly 300,000 members, more than $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Provides $2,000 in Scholarships to Graduating High School Seniors
EAST LANSING, Mich. — Four 2020 Clarkston High School and Brandon High School graduating seniors received scholarships from MSU Federal Credit Union (MSUFCU) for their college educations.
Clarkston graduates Nathan Abolish, Timothy O’Donnell, and Jordan Mountain; and Brandon graduate Alexia Weberian each received a $500 scholarship.
“We are grateful for this opportunity to assist high school seniors to pursue post-secondary education in our communities,” said Whitney Anderson Harrell, MSUFCU Chief Community Development Officer. “This is our fifth year of offering scholarships to graduating seniors from these high schools, and we look forward to helping more students achieve their dreams.”
Several students submitted their applications through the Credit Union website or through their school counselors. Recipients were selected by a scholarship committee, which included Credit Union employees. To qualify for the scholarship, students had to meet the following requirements
:Be accepted and committed to attending MSU or Oakland UniversitySubmit an essay describing what financial education has done for themSubmit one letter of recommendation from a teacher and have a GPA of 3.0 or higherBe a member of MSUFCU or Oakland University Credit UnionMSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for seven consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 20 branches, nearly 300,000 members, more than $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU's Back to Business Loan Helps Small Businesses During COVID-19
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is introducing its Back to Business Loan to help small businesses affected by the COVID-19 pandemic.
This loan will help these businesses remain a vital part of the community.
“We recognize the importance of small businesses to thriving communities, as well as our role in supporting them,” said Deidre Davis, MSUFCU Chief Marketing Officer. “We are proud to introduce the Back to Business Loan, designed to help businesses in our community continue their operations, create opportunities for new talent and growth regionally, and energize the economic base.”
The Back to Business Loan offers loan amounts of up to $40,000, with an APR of 5%. Two options are available for members
:Terms of up to 60 months, with no payments for 90 days.Twelve-month line of credit with interest-only payments (no 90-day payment deferral option). Then, terms of up to 48 months with standard principal and interest payments.For more information or to apply for a Back to Business Loan, visit msufcu.org/backtobusiness.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, and was named a Top 100 Best Workplace for Women by Fortune for the third year. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 20 branches, nearly 300,000 members, more than $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Announces Partnership with FACF to Support Small Businesses in Newaygo County
FOR IMMEDIATE RELEASE July 9, 2020
Contact: Deidre Davis
Chief Marketing Officer
517-333-2424 ext. 7877
MSUFCU Announces Partnership with FACF to Support Small Businesses in Newaygo County
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has partnered with Fremont Area Community Foundation (FACF) to create the Small Business Recovery Loan Program, which will leverage up to $3.4 million to support businesses in Newaygo County.
Both MSUFCU and FACF believe their partnership is a natural fit and demonstrates the organizations’ shared missions to serve and improve community members’ lives.
“MSUFCU is pleased to partner with FACF to provide local businesses with a newly-created loan program,” said April Clobes, MSUFCU President/CEO. “It is all of our responsibility to lift up our businesses and communities in times of need so that everyone has the opportunity to thrive.”
Loans up to $50,000 are available for Newaygo County businesses with 50 or less full-time employees. Loan terms are favorable, with low interest rates and up to five-year terms. Depending on applicants’ needs, the first principal and interest payments may not be due until 90 days after closing.
“We know that many local businesses applied for federal aid in the past several months. While most received a small amount of recovery funding, many were denied or not even allowed to apply,” said Carla Roberts, FACF President and CEO. “This loan program will help preserve existing businesses in our community and give them the tools to not only survive but to thrive as our state slowly reopens.”
Both nonprofit and for-profit organizations are eligible to apply for a Small Business Recovery Loan. Visit facommunityfoundation.org/loans for more information.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 20 branches, nearly 300,000 members, more than $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Donates $8,500 To The Children's Foundation
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) joined The Children’s Foundation & iHeartRadio to support the COVID-19 Crisis Fundraising Campaign from May 11 to 17, 2020.
The Credit Union matched funds donated up to $8,500 to the campaign, which was established to help children and families in Detroit and surrounding areas.
“We were pleased to be a part of this effort to help those who are most in need during this time,” said Deidre Davis, MSUFCU Chief Marketing Officer. “One of our core values is giving back to the community, and by partnering with The Children’s Foundation and iHeartRadio, we were able to have an immediate impact on children’s and families’ health and wellness.”
The Children’s Foundation supports pediatric research, education, community benefit programs, and other initiatives that improve the health of children in Michigan. The nonprofit donates $6 million in grants annually. iHeartRadio is a free online radio broadcast, podcast and streaming app owned by iHeartMedia Inc.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 20 branches, nearly 300,000 members, more than $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Celebrates Traverse City Branch Groundbreaking
EAST LANSING, Mich. — The MSU Federal Credit Union (MSUFCU) Board of Directors and management team are pleased to announce the Credit Union broke ground on its second Traverse City branch. Opening in 2021, the new branch will be located at 3750 N. U.S. 31 S in Traverse City.
Representatives from MSUFCU and the Traverse City community celebrated the expansion with an official groundbreaking on Tuesday, June 30, 2020. The full-service branch will be MSUFCU’s 22nd branch.
“This expansion aligns with our long-term strategy to better serve our existing members in Traverse City as well as in the surrounding areas,” said April Clobes, MSUFCU’s President/CEO. “We are excited to join the Traverse City community and look forward to providing superior service to our members living and traveling in northern Michigan.”
The new location will serve the Credit Union’s 2,447 existing members in the area and feature an integrated branch design, including a sit-down concept stations rather than traditional teller lines. The stations will be staffed by universal employees who are trained to handle a wide variety of transactions. The branch will also have digital offerings, including drive-up video tellers and a station where youth members can play the Credit Union’s free gaming apps.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 20 branches, nearly 300,000 members, more than $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Opens First Traverse City Branch
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has its first northern Michigan branch located at 312 S. Union St. in Traverse City. It is the Credit Union’s 20th branch.
“We are excited to open the Traverse City, Union St. Branch, after receiving numerous member requests for branch access in the area,” said April Clobes, MSUFCU’s President/CEO. “We are looking forward to being a part of the Traverse City community and helping members who live and work in the region achieve their dreams.”
The Traverse City, Union St. Branch gives MSUFCU the opportunity to expand its services to 2,447 existing members living in the Traverse City community. The new location, conveniently located in downtown Traverse City, provides members with the Credit Union’s full range of products and services delivered by knowledgeable employees.
MSUFCU will host a groundbreaking for its second Traverse City branch at 3750 N. U.S. 31 S later this month. The decision to expand to Traverse City is part of the Credit Union’s long-term growth strategy to extend its service to members living and traveling in northern Michigan.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 20 branches, nearly 300,000 members, more than $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Introduces Its FUNtivity Zone
MSUFCU’s FUNtivity Zone Provides Free Kid-Friendly Activities
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has introduced its FUNtivity Zone to provide fun and educational activities, lessons, games, recipes, and videos to engage its youth members. Each week, new activities and videos are posted with themes such as “Setting and Reaching Goals” and “Wants vs. Needs.”
“We created the FUNtivity Zone to support parents and youth members during this time when they are in need of new and exciting things to do,” said Deidre Davis, MSUFCU Chief Marketing Officer. “With attention-grabbing activities, resources, and contests offered as another free member benefit, we hope to be an additional source of financial education for families.”
Credit Union youth members can submit weekly pictures of completed FUNtivities via msufcu.org/funtivityzone for a chance to win Youth Store coins. The coins may be redeemed for prizes online.
Opening a MSUFCU youth account is easy. There are five youth account levels with tools and resources to make learning fun and interactive at any age
:Sweet Pea (0-2 years)Dollar Dog (3-6 years)Cyber Saver (7-10 years)Money Club (11-13 years)CU Succeed (14-17 years)MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Announces 2020 Board of Directors
EAST LANSING, Mich. — Three MSU Federal Credit Union (MSUFCU) Board members have been re-elected for 2020, April Clobes, MSUFCU President/CEO, announced. They are Sue Carter, J.D., Secretary; Bill Beekman; and Michael Hudson.
Sue Carter is a professor in the School of Journalism at Michigan State University. She has previously served as a special consultant and executive assistant to the president of MSU, and secretary of the MSU Board of Trustees. Carter was inducted into the Michigan Journalism Hall of Fame in 2007 and the Michigan Women’s Hall of Fame in 2015. Carter has served on the MSUFCU Board of Directors since 2011.
Michael Hudson, Director of Michigan State University’s Resource Center for Persons with Disabilities (RCPD), has served on MSUFCU’s Board of Directors since 2014. Prior to his board appointment, Hudson served on MSUFCU’s Supervisory Committee and was named Committee Chair in 2013. At MSU, Hudson leads a team of 20 professionals and countless volunteers to maximize ability and opportunity for over 2,700 students and employees with disabilities.
Bill Beekman currently serves as Vice President and Director of Intercollegiate Athletics at Michigan State University. He previously served as Vice President and Secretary of the MSU Board of Trustees, as well as Executive Director of MSU’s Alumni Association. Beekman has served on the MSUFCU Board of Directors since 2013, and was Chair of the Board from 2015 through 2018. Prior to serving on the board, he served on MSUFCU’s Supervisory Committee.
Additional board members include: Angela Brown, Chair; Gregory Deppong, Vice Chair; Ernest Betts, Treasurer; John Brick; Steven Kurncz; and Janet Lillie.
“The MSU Federal Credit Union Board generously volunteers their time and talent to help guide the strategic direction of the Credit Union,” said Clobes. “We are fortunate to have such a dedicated and engaged group of volunteers working with us to help our members and our employees achieve their dreams.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Desk Drawer Fund Celebrates First Anniversary and More Than $170,800 in Donations
MSUFCU's Desk Drawer Fund Celebrates First Anniversary and More Than $170,800 in Donations
EAST LANSING, Mich. — MSU Federal Credit Union's (MSUFCU's) philanthropic foundation, Desk Drawer Fund, marked its first anniversary, with $114,124 donated to 43 organizations in 2019 and $56,700 to 10 organizations so far this year. This totals $170,824 donated to 53 organizations since the foundation’s inception a year ago.
“We recognize that local organizations need our help now more than ever. Because of this, we are redirecting funds to several organizations on the front lines of the Coronavirus (COVID-19) pandemic,” said Whitney Anderson-Harrell, MSUFCU’s Chief Community Development Officer/Executive Director of the Desk Drawer Fund. “We recognize that now, possibly more than ever, it’s important that wecontribute to a universal wellbeing and invest in our local communities.”
The Desk Drawer Fund, founded in April 2019, provides support for numerous initiatives across five pillars to support organizations within the communities the Credit Union serves: Arts & Culture; Stable Housing; Empowering Youth; Financial Education, and Fostering Entrepreneurialism. The foundation’s goal is to fund as many local organizations as possible to support the maximum number of community members.
To contribute to the Desk Drawer Fund and learn more about its impact, visit deskdrawerfund.org. By empowering members, employees, businesses, and residents to invest in their local communities, the Desk Drawer Fund will continue to improve communities and make a positive difference.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.8 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Donates $46,000 to Organizations Supporting Community Members
EAST LANSING, Mich. — To provide additional help to community members during this challenging time, MSU Federal Credit Union (MSUFCU) has donated $46,000 to several organizations throughout the communities we serve.
The Credit Union and its foundation, the Desk Drawer Fund, helped support five organizations on the front lines of helping community members in need. These include
:Haven House - $2,500Holy Cross Services - $2,500St. Vincent Catholic Charities - $2,500Tri County Office on Aging (TCOA) - $5,000YMCA Healthy Living Mobile Kitchen Bus - $2,500
In addition, MSUFCU donated $30,000 to Sparrow Hospital, with $10,000 to the Sparrow’s Care for the Caregivers fund, which supports caregivers who have been exposed to COVID-19 and who have lost income, and $20,000 to the Challenge Response Fund, which helps shore up the current strain on Sparrow’s resources in caring for our community.
The Desk Drawer Fund also donated $1,000 donation to the Baldwin Public Library Trust, benefitting a local group’s goal of manufacturing 30,000 face shields in 30 days. Through the Baldwin Public Library, a group of dedicated volunteers are using the library’s 3D printers to create plastic headbands and face shields. The face shields will be distributed across Michigan, with a particular focus in Oakland County due to the number of cases.
“We recognize that local organizations need our help now more than ever. Because of this, we are redirecting funds to several organizations on the front lines of the COVID-19 pandemic,” said Whitney Anderson-Harrell, MSUFCU’s Chief Community Development Officer/Executive Director of the Desk Drawer Fund. “During these unprecedented times, we continue our commitment to our mission, contributing to a universal wellbeing and investing in our local communities.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.8 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
MSUFCU Employees Donate More Than $44,600 to Charity Partners in First Quarter of 2020
EAST LANSING, Mich. — Employees at MSU Federal Credit Union (MSUFCU) raised $44,627 for local charitable organizations during the first three months of 2020, in keeping with the Credit Union’s mission of giving back to the community.
Each year, Credit Union employees select four local charities to support through a yearlong fundraising initiative. This year’s charities are: Capital Area United Way and Helping Women Period, each in Lansing; HQ Runway and Homeless Youth Drop-In Center in Kent County; and Oakland County Animal Shelter. Each organization received $11,156.
“Now more than ever, these organizations need our support,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “Many nonprofits are struggling to meet clients’ needs all while having to cancel crucial fundraising events. We are proud of our employees for providing continued assistance to our charity partners as we are all in this together.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.8 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Member Wins $1,000 in TurboTax Sweepstakes
EAST LANSING, Mich. — A phone call from MSU Federal Credit Union (MSUFCU) Chief Marketing Officer Deidre Davis to Credit Union member Jennifer Sochor came as a welcome surprise.
It was great timing to learn she had won $1,000 in the TurboTax® $25,000 Sweepstakes via MSUFCU.
“It was an unexpected call from the Credit Union,” said Jennifer. “This was perfect timing to receive this $1,000 prize as several family members have been laid off work. I thank MSUFCU and TurboTax®.”
MSUFCU partnered with TurboTax® to host the $25,000 sweepstakes. Members who submitted their tax returns using TurboTax® via MSUFCU’s website were automatically entered to win. Individuals could also enter the sweepstakes by mail. Twelve $1,000 and one $25,000 winner were selected at random.
TurboTax® is a tax software company offering online federal and state e-filing tax return processes for consumers. Once taxes are filed, consumers receive confirmation emails from the IRS. They can also track returns online or with the TurboTax® mobile app to know when tax refunds will be deposited.
“We are thrilled one of our members won this prize,” said Davis. “Our partnership with TurboTax® allows us to provide our members with easy and secure tools to help them file their taxes and receive their refunds. This sweepstakes gave us a new opportunity to promote this helpful resource and further support our mission to help our members achieve their goals.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for eight consecutive years, received a 5 star rating from Bauer Financial in 2020, was named a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine two consecutive years, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For the eighth year in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the eighth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.8 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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Flint Community Schools Teacher is Recipient of MIDream Grant
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU), in partnership with the Michigan Education Association (MEA), is pleased to announce that Leah Montroy has been awarded a $500 MIDream Grant.
Leah, of Flint Community Schools, received $250 for classroom materials and $250 to be donated to a charity of her choice. Her charity donation will go to the Food Bank of Eastern Michigan Backpack Program, which provides children in need with backpacks of nutritious foods they can take home on the weekends when school meals are not available.
“With the grant money for my classroom I plan to purchase a large rug for the students in my fourth grade class,” said Leah. “We currently don’t have a comfortable area to gather for lessons, mindfulness, or to just sit and read. My students deserve this and it will make our room an awesome learning environment.”
“MEA Financial Services (FS) is proud of our second MIDream Grant recipient and our continued partnership with MSUFCU,” said Bruce M. Reaume, MEA FS Executive Director. “We are excited for Leah and our commitment to help members support and educate children throughout Michigan.”
“This grant offers us an opportunity to show our appreciation for the work MEA members do for children throughout Michigan,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “We look forward to continuing our partnership with the MEA and supporting its members through the MIDream Grant.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union received a 5-Star Rating from BauerFinancial in 2020, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years, a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For five years in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.8 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Promotes and Recruits Employees to Management Roles
EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU), is pleased to announce the promotion of Megan Curtis, and Benjamin Maxim, and the addition of Chas Coyne, Christie Langeland, and Steve LaRock to management positions.
Ms. Curtis serves as an Assistant Vice President of Credit Risk & Compliance. She is responsible for developing and supporting collection and recovery programs, and ensuring ongoing compliance with federal and state regulatory requirements. She earned a bachelor’s degree from the University of Michigan.
Mr. Maxim serves as Assistant Vice President of Digital Strategy & Innovation. He is responsible for assessing emerging business trends and technologies, facilitating innovation throughout the Credit Union, and providing strategic direction for existing and future digital channels. He earned a bachelor’s degree from Michigan State University.
Ms. Coyne serves as the Information Security Manager. She is responsible for overseeing the direction and operation of the security team and supervising employees who provide IT security support and service to Credit Union employees and members. She earned a bachelor’s degree from Michigan State University.
Ms. Langeland serves as the Software Quality Assurance Manager. She is responsible for leading a team in developing software engineering processes for digital and core Credit Union financial solutions. She earned a bachelor’s degree from Saginaw Valley State
University.
Mr. LaRock serves as the IT Network Manager. He is responsible for overseeing all aspects of planning, operation, and management of the Credit Union’s data networks, internet, and phone systems. He earned a bachelor’s degree from St. Mary’s University of Minnesota.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union received a 5-Star Rating from BauerFinancial in 2020, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years, a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For five years in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorablemention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.8 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Announces Employee Winners of Crystal Awards
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) honored several employees for their superior service and volunteerism during its recent annual awards dinner.
Eight employees, nominated by their coworkers, received Crystal Awards for demonstrating traits such as dependability, having a positive attitude, and serving as an outstanding ambassador for the Credit Union. This year’s honorees were: Jason Cunningham, Business Solutions; Austin Drouare, Software Development; Ashley Duffy, eServices; Deb Jackson, Business Services; Rhonda Martin, Specialty Accounts; Cristina Mireles, Call Center; Lindsay Thomas, Auburn Hills/Oakland Center Branch; and Joe Winkler, Human Resources.
In addition, Colleen McBride, Internal Communications, was named Volunteer of the Year for her commitment to the community and the hours she volunteered in 2019 – more than 350.
“This event is a great opportunity to recognize our employees’ successes and also how we work together as a team to fulfill our mission of helping members achieve their dreams,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “All of our employees are passionate about helping members and this is demonstrated every day through their hard work and commitment to excellence.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union received a 5-Star Rating from BauerFinancial in 2020, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years, a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For five years in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.7 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Earns Digital Banking Award for Its Innovative Member Engagement Solution
EAST LANSING, Mich. — MSU Federal Credit Union’s (MSUFCU’s) efforts to simplify the online application process has earned it national recognition.
MSUFCU received the Credit Union Journal’s Best Practices Award for Digital Banking for its Online Membership and Loan Application (OMLA) system that combines membership, accounts, and loan applications into one online portal.
“Our goal was to streamline the application processing system for employees while making it easier for consumers to become Credit Union members and open accounts,” said Samantha Amburgey, MSUFCU Chief Information Officer. “The previous system required multiple steps. Now, all steps are combined into one.”
MSUFCU has seen a 74% increase in new online account openings in the system’s first 10 months, along with a 31% decrease in abandonment for online membership applications. More than 800 applications were started and 730 accounts opened.
The OMLA system also includes a “student package” of checking, savings, and credit products to market to college students, one of the Credit Union’s key audience segments. MSUFCU has accounts for approximately half of Michigan State University’s students.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union received a 5-Star Rating from BauerFinancial in 2020, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years, a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For five years in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.7 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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Kids Meet MSU Football, Basketball, and Hockey Players and Attend Games through MSUFCU Contests
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has partnered with MSU to give young Spartan fans ages 6-11 a chance to spend pregame time with players and watch MSU football, basketball, and hockey home games by entering MSUFCU youth contests. The contests include
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MSUFCU Kick-Off Kids: Two young Spartans are randomly selected to join the Spartans on the sidelines at each home MSU football game and pick up the kicking tee after each kickoff.MSUFCU Game Ball Delivery: One young Spartan is randomly selected to deliver the game ball to Sparty on the Breslin Center court before each MSU men's and select women’s basketball home games.MSUFCU Captain of the Game: One young Spartan is randomly selected to spend exclusive time on the bench before select MSU men’s hockey home games.“By partnering with MSU athletics, MSUFCU helps make dreams come true for young Spartan fans,” said Deidre Davis, MSUFCU Chief Marketing Officer. “We support the youth of our community in many ways. MSUFCU offers youth accounts and financial education gaming apps, and provides financial education presentations in area schools. As the official credit union of MSU athletics, we are pleased to sponsor these opportunities for area youth to have special access to players and games.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union received a 5 Star Rating from BauerFinancial in 2020, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years, a Top 100 Best Workplace for Women by Fortune for the third year, and is in the top five Michigan credit unions by Forbes Best-in-State Credit Unions. MSUFCU was named a Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and was named West Michigan Best and Brightest to Work For five years in a row. The Credit Union earned the ranking of one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. MSUFCU has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.7 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Employees Donate a Record $245,000 to Charity Partners
EAST LANSING, Mich. — Employees at MSU Federal Credit Union (MSUFCU) donated a record amount of $245,014 to charity partners in 2019. Each year, Credit Union employees work together to select and support local charities throughout the various communities MSUFCU serves. The 2019 recipients were
:Capital Area United Way: Credit Union’s ongoing charity partner which supports programs and services in Greater LansingChild and Family Charities: Operates 17 programs helping 7,000 children, youth, and families each yearMental Health Foundation of West Michigan — Be Nice: Works to build an understanding of mental health issues through various programsHope Against Trafficking: Provides safe housing and support to female abuse survivors
MSUFCU’s employee fundraising efforts included dress down days, events, raffles, and more. In addition to donating funds to local organizations, employees also volunteered their time and talent. In 2019, they volunteered nearly 3,600 hours in communities the Credit Union serves.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years, a top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, nearly 300,000 members, more than $4.7 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Announces its 2020 Charity Partners
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce its 2020 charity partners, chosen by employees. Each year, Credit Union employees work together to support local charities throughout the various communities MSUFCU serves. Employees raised $245,014 for their selected 2019 charity partners, and are looking forward to this year’s fundraising efforts.
Credit Union employees will raise funds and awareness for: Capital Area United Way and Helping Women Period, both in Lansing; HQ Runaway and Homeless Youth Drop-In Center in Kent County; and Oakland County Animal Shelter.
Capital Area United Way (CAUW) is MSUFCU’s ongoing charity partner; they support programs and services in Greater Lansing. The CAUW’s mission is to unite people and resources to solve defined problems and improve the quality of life for individuals and families.
Helping Women Period (HWP) provides feminine hygiene products to homeless and low-income youth and young adults in Greater Lansing. The organization partners with local schools, and attends local events to offer free items with discretion in beautiful, handmade bags.
HQ Runaway and Homeless Youth Drop-In Center in Grand Rapids helps youth ages 14-24 who are living in unsafe or unstable housing. HQ offers free basic resources, including laundry facilities, warm meals, and showers. Youth are also connected to community resources, including case management support, counseling, housing, and help with job readiness skills.
Oakland County Animal Shelter has been helping animals since 1980. It provides shelter and care to more than 4,000 animals a year. It attempts to reunite animals with their owners or find them new, loving homes. The shelter also participates in local pet adoption events and provides education on responsible pet ownership.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years, a top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, and has been certified as a Great Place to Work® for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, more than 287,000 members, nearly $4.7 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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OU Credit Union Receives Chamber Award for Education Programs
EAST LANSING, Mich. — Oakland University Credit Union (OU Credit Union), a tradename of MSU Federal Credit Union (MSUFCU), recently received the Baker College of Auburn Hills Education Advocate Award for its financial education programs.
The award was presented during the Auburn Hills Chamber of Commerce brunch on December 9, 2019. The annual event honors business leaders in the areas of innovation, leadership, and community involvement.
“Providing financial education is a priority of the Credit Union,” said Deidre Davis, MSUFCU Chief Marketing Officer. “Our commitment to educating our members and the public contributes to their financial literacy and creates a stronger community. When people are equipped with financial knowledge, they make more informed decisions and become better consumers.”
The Credit Union’s financial education programs include presentations, articles, blogs, website posts, apps, and more. In Oakland County, it has offered financial presentations and education in the Brandon School District, at Oakland University Reality Fairs, and through the Financial 4.0 app, and website that features financially-focused articles, videos, and podcasts.
OU Credit Union is a trade name of MSUFCU. The Credit Union has a national reputation for excellence and has received several top industry and workplace awards. MSUFCU was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, MI, has 19 branches, more than 287,000 members, nearly $4.7 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Recognized for Its Learning and Talent Development Programs
EAST LANSING, Mich. — MSU Federal Credit Union’s (MSUFCU’s) learning and talent development program has been named among Training Magazine’s Top 125 most successful in the world for the second consecutive year.
“We create an environment where everyone can be successful by providing all employees access to eLearning and in-person training sessions,” said Silvia Dimma, MSUFCU Chief Human Resources Officer. “With these programs, our employees continuously build new skills, both personally and professionally, that support them as they develop their careers with Credit Union.”
Several components of the Credit Union’s Learning and Talent Development program were evaluated for the 2019 award, including alignments with strategic goals, learning innovations, programs offered, and its outstanding training initiative, What is Phishing? Information Security Awareness Series.
Training Magazine is a professional development publication advocating using training and workforce development as a business tool. The magazine is targeted to training, human resources, and business management professionals in all industries.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 287,000 members, nearly $4.7 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Named One of the Best Workplaces for Women by Fortune
EAST LANSING, Mich. — For the third year, MSU Federal Credit Union (MSUFCU) was named in the top 100 workplaces for women by Fortune.
“We believe in giving all of our employees every opportunity to advance and succeed, because we recognize that’s how we succeed too,” said April Clobes, MSUFCU’s President/CEO. “As a result, it makes sense to us to have robust mentoring, coaching, and job-shadowing programs, among many other initiatives. While we recognize it’s important to be a great place for women to work, most importantly, we want to be a great place for everyone to work.”
In 2019, seven of nine MSUFCU executives are women, including the Chief Executive Officer, Chief Financial Officer, and Chief Information Officer. In addition, 12 of the Credit Union’s 17 Assistant Vice President positions are held by women, including in IT leadership, Branches, Call Center and Facilities Operations. Overall, of MSUFCU’s 104 management members, 72 are women, which is greater than two-thirds (69%).
To determine the Best Workplaces for Women, Fortune research partner Great Place to Work® analyzed anonymous surveys representing more than 4.6 million U.S. employees. MSUFCU has been certified as a Great Place to Work® for six consecutive years. The Fortune list can be found here.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 286,500 members, $4.6 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Hosts Lansing SAVE Night for Families with Children in the Lansing School District
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) was pleased to sponsor Lansing SAVE night on November 26, 2019, to introduce families with children in the Lansing School District to the program. The Lansing Student Accounts Valuing Education (SAVE) program is a school-based initiative free for students in the district. The program provides each kindergartener in the district with an MSUFCU savings account to be used for post-high school education as well as financial education in classrooms through high school offered by Credit Union employees.
“The goal of Lansing SAVE is to encourage families and students to engage in their Lansing schools, improve academic performance, and increase enrollment in post-secondary education and training,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “The MSUFCU savings accounts opened for each kindergartener gives the students and their families opportunities to save for their future education. We want to support youth in our community, and this program enables us to do this by providing age-appropriate financial education as they progress through their school careers.”
Lansing SAVE and MSUFCU’s Desk Drawer Fund have also partnered with Kroger, who’s Kroger Rewards cardholders can now elect to have 1% of their quarterly grocery spending designated to the Desk Drawer Fund who will then divide these rewards equally among Lansing SAVE accounts. If you have a Kroger rewards card, you can help by creating or signing into your Kroger.com account, clicking on “Community Rewards,” searching for RN620, and clicking on “enroll now.”
The City of Lansing has partnered with the Lansing School District and MSUFCU since 2013 to provide the Lansing SAVE program. Parents, guardians, and students can contribute to the MSUFCU savings accounts throughout elementary, middle, and high school at any Credit Union branch. After high school graduation, students use their Lansing SAVE accounts for any post-secondary education, such as college or skilled trades training.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 286,000 members, $4.6 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Partners with WLAV-FM to Host Coat Drive Benefiting Mel Trotter Ministries
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) co-hosted a coat drive with radio station WLAV-FM in Grand Rapids to support those in need this winter. The Credit Union’s Grand Rapids branch served as the drop-off point for the coat drive during which more than two dozen items were collected for people served by Mel Trotter Ministries, a Grand Rapids organization working to end hunger and homelessness in the community.
“The support from our members and employees was great to see. We received a number of coats from employees who don’t live in Grand Rapids, but care about having a positive impact in the communities we serve,” said Deidre Davis, MSUFCU Chief Marketing Officer. “Those working in our downtown Grand Rapids branch see the positive impact Mel Trotter has with those experiencing homelessness. We are proud to support Mel Trotter for this coat drive to help provide warmth to those in need.”
“It takes a community to serve the men, women and children who come to us for warmth and hope — that’s why we were blessed by this coat drive and the partnership with WLAV and MSUFCU,” said Abbey Sladick, Vice President of Communication for Mel Trotter Ministries. “Because of these donations, our neighbors experiencing homelessness will have coats to keep them warm this winter so they can focus on moving forward.”
“I continue to be amazed at the number of men and women Mel Trotter helps every day,” said Bruce Law, General Manager at Cumulus Radio Station Group of which WLAV is part of. “It is heartbreaking to see people on the street without coats when it’s a cold Michigan day. We were proud to be part of this coat drive.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 286,000 members, $4.6 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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Detroit Free Press Names MSUFCU a Top Workplace for the Seventh Year
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has been awarded the 2019 Top Workplaces honor by The Detroit Free Press. For the seventh consecutive year, the Credit Union has received this award.
“Our organization is focused on creating an inclusive workplace where our employees can come to work as their authentic selves, which enables everyone to achieve their best at work,” said April Clobes, MSUFCU President/CEO. “We strive to provide a robust offering of benefits to create a competitive total compensation package, demonstrating our commitment to our employees’ success.”
The award is based on employee feedback gathered through a third-party survey administered by Energage LCC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution, and connection.
“The Top Workplaces award is about much more than recognition,” said Eric Rubino, CEO of Energage. “Our research also shows that these organizations achieve higher referral rates, lower employee turnover, and double the employee engagement levels. It just goes to show that being intentional about culture delivers bottom line results.”
“Our culture of inclusion and belonging creates an environment of trust where employees know their feedback is valued and acted upon, resulting in amazing changes that improve processes and the overall environment,” said Silvia Dimma, MSUFCU Chief Human Resource Officer.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 286,000 members, $4.6 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Celebrates 82nd Anniversary By Paying It Forward
EAST LANSING, Mich. — Employees from MSU Federal Credit Union (MSUFCU) were in the community sharing gift cards for free coffee, lunch, gas, or tickets to a movie theater during the week of November 11-15 as part of a Pay It Forward initiative. This annual event coincides each year with the Credit Union’s anniversary — November 15 —fulfilling one of the Credit Union’s values: giving back to the community.
Now in its seventh year, employees were in all communities that have MSUFCU and Oakland University Credit Union (OU Credit Union) branches, including Auburn Hills, Berkley, Clarkston, Ortonville, Greater Lansing, Charlotte, Holt, Grand Rapids, and on the Oakland University and MSU campuses sharing kindness and encouraging recipients to Pay It Forward.
“Our Pay It Forward campaign is an exciting event for employees,” said Whitney Anderson-Harrell, MSUFCU’s Chief Community Development Officer. “We look forward to sharing kindness in our communities by handing out gift cards, paying for meals, and donating to area charities selected by our employees. Pay It Forward is an impactful and important Credit Union tradition.”
During the weeklong campaign, Credit Union employees paid for individuals’ coffees, teas, gas, and lunches at businesses including AMC Movie Theater, Olga’s, Freshii, Sparrow’s Coffee and Tea Newsstand, Marathon Gas Station, Coffee Barrel, Small Cakes, Pita Way, Honcho Coffee, and The Lunch Café. Specific charities including Alliance LBTGQ in Ferndale and Relay for Life Eaton County each received a $500 donation. Two individuals were also chosen to receive a $500 donation: Pam Miklavcic, Executive Director of The Davies Project in Lansing, and Bonnie Kalahar, a local Lansing woman who alters donated wedding dresses into handmade burial gowns for infants that have passed away while in Sparrow Hospital’s NICU.
Over the past 82 years, the Credit Union has expanded its service, donations, and volunteerism to serve its membership and communities. This year, employees distributed $8,200 on behalf of the Credit Union. We appreciate our members’ continued support — we wouldn’t be where we are today without them!
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 284,000 members, $4.5 billion in assets, and more than 900 employees.
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MSUFCU Celebrates Berkley Branch Grand Opening
EAST LANSING, Mich. — The MSU Federal Credit Union’s (MSUFCU’s) Board of Directors and management are pleased to announce the opening of its newest branch at 1833 Coolidge Hwy., Berkley, Mich.
The MSUFCU Board of Directors and employees welcomed community members on November 7, 2019, to the new branch for a grand opening. The event began with formal remarks from MSUFCU and the Berkley community and concluded with a ribbon-cutting ceremony and reception. The branch is a full service location with a drive through and a 24-hour ATM. It also offers a full range of financial products, including mortgages and business offerings.
“After opening a temporary branch in Berkley where we helped thousands of members with their financial needs, we are pleased to officially open the permanent, full-service branch,” April Clobes, MSUFCU President/CEO. “We are excited to play an active role in the Berkley community and help more members achieve their dreams.”
The Berkley Branch is MSUFCU’s fifth location in Oakland County, and its 19th branch. The location will allow MSUFCU to serve more members residing in the area, as well as offer products and services to prospective members. The Credit Union currently serves over 16,500 members who live within 10 miles of the branch. Overall, the Credit Union has more than 53,000 MSUFCU members currently living in Oakland County.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for seven consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 284,000 members, $4.5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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Looking for Ways to Give Back this Holiday Season? Stop by an MSUFCU Branch in November
EAST LANSING, Mich. — When you visit an MSU Federal Credit Union (MSUFCU) branch this month, you may notice a Giving Tree poster displaying many gift tags. If you take a closer look, you will see a gift request written on each tag. These requests come from local families who, without the generosity of the community, may not have holiday gifts this year.
“The Giving Tree is a great opportunity for our employees, members, and others in the community to provide special gifts or monetary donations to families this holiday season,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “This is another way MSUFCU brings the community and charitable organizations together to make a difference — especially for the children — in our communities.”
MSUFCU has partnered with several charities in each of the communities where it has locations for the Giving Tree program. Here’s how the program works: Members and employees can choose a gift tag, then purchase a new item or make a monetary donation. All donations must be delivered to a Credit Union branch, unwrapped and with the gift tag attached, by December 4, 2019.
The Credit Union is partnering with area charities for the Giving Tree donations, including MSU Apartments in East Lansing; Child and Family Charities in Lansing; Clarkston Area Youth Assistance in Oakland County; and Helen DeVos Children’s Hospital in Grand Rapids.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 284,000 members, $4.5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Celebrates Reopening of Its Ortonville Branch
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) celebrated the reopening of its Ortonville Branch located at 4 South Street. The MSUFCU Board of Directors, employees, and community leaders welcomed members on November 7, 2019, with a ribbon-cutting ceremony and reception.
The updated branch features an integrated design that includes an open layout with one-on-one meeting spaces rather than a traditional teller line. From depositing a check to applying for a loan, members can enjoy the Credit Union’s services with the convenience of accomplishing everything in one spot. With this renovation, MSUFCU provides a one-stop experience where members work with knowledgeable employees for all of their transaction, account, and lending needs.
“The updated design of the Ortonville Branch will transform members’ branch visits into consultative experiences and support the growth of a dynamic community,” said Lea Ammerman, MSUFCU Chief Operating Officer. “By offering a variety of products and services that help community members achieve financial success, we ultimately help them achieve their dreams.”
Technology is available throughout the branch to provide multiple avenues of member engagement and education. This includes: iPads at technology bars with information about products and services, and access to MSUFCU accounts; a lobby queue kiosk for members to sign themselves in with their service request; and Community Boards that provide financial tips, community event information, involvement initiatives; and more.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 284,000 members, $4.5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU to Sponsor Run for the House Event to Benefit Ronald McDonald House
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce it will sponsor the 2020 Ronald McDonald House of Mid-Michigan's (RMHMM’s) annual Run for the House at its headquarters campus in East Lansing. The event will take place on Sunday, March 22, 2020, and will feature a 10k, 5k, kids mile/sprint, and kids’ activities.
“The Run for the House is a great way for MSUFCU employees, their families, and community members to spend time together participating in fun, physical activities while supporting a great organization,” said Whitney Anderson-Harrell, MSUFCU Chief Community Development Officer. “We are proud and honored to be the title sponsor of this event, which ties in with our core value of giving back to the community.”
Proceeds from the Run for the House help the RMHMM provide a home-away-from-home for families whose children are hospitalized or receiving treatment at Lansing-area hospitals and clinics. The RMHMM offers a comfortable, affordable, and private place for families to sleep, eat, and relax. This caring atmosphere provides support and encouragement from others who are also going through difficult times.
Since 2001, the Run for the House has raised thousands of dollars for the Ronald McDonald House. MSUFCU has been a sponsor of the event since 2013, and for 2020, will be the title sponsor and host. This is the first race to be held at the Credit Union’s headquarters campus.
Online registration for the Run for the House is now open, and you can register by visiting runsignup.com/Race/MI/EastLansing/RunfortheHouseMichigan.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 284,000 members, $4.5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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MSUFCU Employees Donate More Than $49,000 to Charity Partners in Third Quarter of 2019
EAST LANSING, Mich. — Hosting fun events, including a golf scramble, ice cream sandwich sale, and dress down days, MSU Federal Credit Union (MSUFCU) employees raised $49,406 for charity partners in the third quarter of 2019. The funds were donated to four charities: Child and Family Charities, Be Nice Mental Health Foundation, Hope Against Trafficking, and Capital Area United Way.
“I am proud of our employees’ generosity and dedication to supporting local charities,” said April Clobes, MSUFCU President/CEO. “Throughout the year, they raise funds and volunteer to assist our charity partners, both which play a critical role in serving and strengthening the communities we serve.”
The annual charity campaign begins with employees selecting three charities, along with Capital Area United Way, to support through charitable giving efforts throughout the year. Employees donate funds through special internal events and activities, including T-shirt sales, raffles, bake sales, and more. Money raised each quarter is divided evenly between the four charities and presented to a representative from each. In the third quarter of 2019, each charity received $12,351 due to the efforts of the more than 900 MSUFCU employees.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU is headquartered in East Lansing, has 19 branches, more than 284,000 members, $4.5 billion in assets, and more than 900 employees. For more information, visit msufcu.org.
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Bay City Teacher is First Recipient of MIDream Grant
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce that Amanda Young of Bay Arenac Intermediate School District in Bay City has been named the winner of the first MIDeam Grant. The grant was presented in partnership with the Michigan Education Association (MEA) and MSUFCU to support MEA members, and includes $250 given to the recipient for use in his or her classroom or school project, and another $250 donated to a charity of his or her choice.
“We are starting a lending library for our special education preschool classrooms to improve early literacy skills,” said Amanda. “This money will help us purchase books.”
For her charity, Amanda selected Area 9 Special Olympics.
“MEA Financial Services (FS) is pleased to have partnered with MSUFCU to offer the MIDream grant,” said Bruce M. Reaume, MEA FS Executive Director. “As MSUFCU and MEA FS share similar visions of quality member benefits and a commitment to education, it is exciting to see this partnership result in such a worthy outcome.”
“MEA members play a key role in serving the youth of our communities, and this grant offered an opportunity for us to show our appreciation for their hard work,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “The grant also provides funds for a community organization the grant recipient champions. We look forward to continuing our partnership with MEA and supporting its members through the MIDeam Grant.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 284,000 members, $4.5 billion in assets, and more than 900 employees.
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MSUFCU has been named one of the Credit Union Journal's Best Credit Unions to Work For
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has been named one of the Credit Union Journal’s Best Credit Unions to Work For®. This award recognizes MSUFCU’s value of investing in its employees’ wellbeing and development while creating an engaging and motivating environment through which employees can excel.
“Creating an environment where our employees can be their authentic selves, bring their best selves to work, and where our mission and core values align closely with their individual values is important to us,” said Silvia Dimma, MSUFCU’s Chief Human Resources Officer. “We value our teams and have made it one of our strategic goals to ensure we create an environment where everyone belongs, and opportunities for development, growth, and success are abundant.”
Employees completed surveys administered through the CU Journal regarding MSUFCU policies, procedures, demographics, and practices. The resulting award was based on survey results showing that employees like working at MSUFCU because they have
:The ability to use paid volunteer time off to volunteer for local charities and participate in MSUFCU-sponsored charitable eventsAccess to wellness rooms for employees wanting to take a break and for nursing mothersAccess to the annual “Health and Wellness” fair where employees can learn how to improve their own health
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 283,000 members, $4.6 billion in assets, and more than 900 employees.
MSUFCU Members Can Now Send Funds to Each Other Instantly For Free
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has unveiled its newest exclusive member service: Member2Member℠ (M2M℠) transfers. The service is free, easy to use, instantaneous, and secure.
“The implementation of M2M has been highly anticipated by our membership and offers a free and convenient way to send funds to friends and family, within the Credit Union’s digital landscape,” Deidre Davis, MSUFCU’s Chief Marketing Officer. “With the addition of optional digital greeting cards, members can send congratulatory notes to recipients, wish them a happy birthday, or send one of several other greetings with a simple click.”
On September 12, 2019, M2M was rolled out to MSUFCU membership. Within the first month, more than 9,000 members have enrolled and performed 21,856 transactions.
Based on member feedback and requests, M2M was developed as a proprietary system by MSUFCU’s IT Department to provide convenience and more account control for MSUFCU members. Other mobile payment services, such as PayPal, Venmo, and Cash App, allow users to send funds to other individuals, but these apps can take up to three business days to process a transaction and may include fees. M2M allows Credit Union members to immediately access funds sent to them once they’ve accepted the transfer — at no additional cost.
MSUFCU members are identified within the M2M transfer system by their phone numbers and/or email addresses. In the mobile app, the user’s contact list is uploaded upon his or her acknowledgement and approval. This makes it easy and fast to then select the member to send money to. M2M is part of the Credit Union’s MoveMoney℠ feature, a secure and free way to send money, make loan payments, pay bills, and transfer money within MSUFCU and external accounts. For more information, visit msufcu.org/m2m.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 283,000 members, $4.6 billion in assets, and more than 900 employees.
MSUFCU Shows Appreciation for Its Members on International Credit Union Day
EAST LANSING, Mich. — On Thursday, October 17, 2019, MSU Federal Credit Union (MSUFCU), along with more than 56,000 credit unions around the world, will celebrate International Credit Union Day (ICU Day) to recognize the achievements of the credit union movement. Members who stop by any MSUFCU branch during the week of October 14-18, 2019, will receive a free gift to celebrate ICU Week.
This year’s theme, “Local Service Global Reach,” emphasizes the industry’s philosophy of people helping people. On ICU Day, all MSUFCU branches will share member appreciation gifts.
“By helping our members achieve their financial goals and, ultimately, their dreams, we impact communities — near and far,” said April Clobes, MSUFCU’s President/CEO. “ICU Day is an important opportunity to raise awareness about the superior service credit unions provide locally that has a global impact.”
The World Council of Credit Unions Inc. (WOCCU) was created to help establish and maintain viable credit union movements. Today, more than 235 million people are served by credit unions in 109 countries and six continents. This year’s ICU Day theme emphasizes the credit union movement’s loyalty to its members and its mission to provide them financial support and guidance.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 283,000 members, $4.6 billion in assets, and more than 900 employees.
For the Fifth Year, MSUFCU Named One of Michigan's Best and Brightest in Wellness
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce it has earned the designation as one of Michigan’s Best and Brightest in Wellness. The Best and Brightest Program honors organizations that make their workplaces and the community a healthier place to live and work. MSUFCU received this award in 2014, 2016, 2017, 2018, and 2019.
So far this year, the Credit Union’s internal CU Healthy committee has sponsored
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340 employee registrations in quarterly CU Healthy challenges176 race registrations123 sports league registrations52 donations to area blood banks135 employee flu shots
“This recognition reinforces our commitment to encourage our employees to be healthy by providing a workplace that supports a variety of health-minded activities,” said Silvia Dimma, MSUFCU’s Chief Human Resources Officer. “Delivering superior service to our members can best be accomplished by a strong and healthy workforce, so we will continue to make wellness a priority for employees.”
The Best and Brightest in Wellness is an innovative initiative recognizing and celebrating quality and excellence in health awareness. MSUFCU has been selected for this recognition based on its culture of wellness and efforts in employee wellness to make the organization and community a healthier place to live and work.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU was named one of Michigan’s Best and Brightest in Wellness for the fourth consecutive year, has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 283,000 members, $4.6 billion in assets, and more than 900 employees.
MSUFCU Desk Drawer Foundation Celebrates Its First Monetary Donation
EAST LANSING, Mich. — MSU Federal Credit Union’s (MSUFCU’s) Foundation, the Desk Drawer Fund, recently celebrated its first monetary donation from Sergent Results Group, a consulting firm providing learning and training sessions on a variety of organizational topics.
“We are thankful to Sergent Results Group for their generous donation, and we are thrilled that their donation represents our very first monetary support of the Desk Drawer Fund,” said Whitney Anderson-Harrell, Desk Drawer Fund Executive Director. “We appreciate their support of the Foundation’s goal to empower communities by investing in local nonprofits.”
The Desk Drawer Fund was established to further MSUFCU’s dedication to its local community. The Foundation provides support for numerous nonprofit initiatives across the sectors of five philanthropic pillars: Arts & Culture; Stable Housing; Empowering Youth; Financial Education; and Fostering Entrepreneurialism.
"We inspire people to think about self, organization, and community as a system,” said Dennis Sergent, Sergent Results Group President. “This is even more powerful as the organizations we work with develop, grow, and succeed. The Desk Drawer Fund is poised to make a significant impact in our community and is the perfect venue for us to support financially and help even more nonprofits.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top 100 best workplaces for women by Fortune for the third year, in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 283,000 members, $4.6 billion in assets, and more than 900 employees.
Helping Students Start Off The Year With Free School Supplies
EAST LANSING, Mich. — Rallied by its CU Involved committee, MSU Federal Credit Union (MSUFCU) employees came through for local students. Employees donated school supplies for districts in Lansing and Oakland County during its annual drive.
Items donation by the Lansing branches: Items donated by Oakland County branches
:Over 100 packets of pencils and pens Over 330 pencils
Over 100 folders Over 50 notebooks
Over 100 notebooks Over 50 glue sticks
Over 50 boxes of pencils, markers, and crayons 15 erasers
25 pencil boxes Over 10 pairs of scissors
Over 10 containers of Clorox wipes 10 boxes of markers
Two cases of bottled water
“This school supply collection was driven by our CU Involved committee, composed internally of employee volunteers,” said Silvia Dimma, MSUFCU’s Chief Human Resources Officer. “The generosity our employees show for youth in need in our communities is gratifying to see. Time and time again they help others in any way they can.”
“When families are struggling to make ends meet, school supplies are the last thing on their list even though they’re needed,” said Brian Philson, President and CEO of Highfields. “Many teachers often try to offset the cost by providing supplies out of their own pockets just so students don’t fall behind. Thanks to MSU Federal Credit Union, Highfields’ clients have one less thing to worry about.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 280,000 members, nearly $4.5 billion in assets, and more than 900 employees.
MSUFCU 2019 Amazon Prime Day Promotion Surpasses 2018 Numbers
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) had another successful Amazon Prime Day promotion, recording more than $856,000 in transactions made with MSUFCU debit or credit cards. There were 19% more transactions this year than during the 2018 promotion, surpassing the promotion’s goal of 15%. In addition, more than 10,280 members used their cards during Prime Day hours.
“Amazon Prime Day has become a big cyber sales event each year, and we are pleased our members take advantage of the great deals offered,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “With our Amazon Prime Day promotion, we encouraged members to use their debit and credit cards by offering them the chance to win a $250 gift card.”
The Credit Union promotion offered members an opportunity to win gift cards for using their MSUFCU Visa Debit or Credit Cards on Amazon Prime Day (July 15-16, 2019). The Credit Union’s promotion encouraged card-holding members to learn about and responsibly use their debit and credit cards while offering a fun and engaging promotion. At the end of the promotion, one MSUFCU member who used a MSUFCU Debit Card and another one who used a MSUFCU Credit Card during Amazon Prime Day were randomly selected to each receive a $250 gift card.
Rates on MSUFCU’s Visa Credit Cards are typically significantly lower than the national average. The Credit Union recently introduced its Visa Signature Credit Card offering up to 3% cash back on items members purchase every day. MSUFCU debit cards are free with checking accounts and offer a convenient way to make purchases.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 280,000 members, nearly $4.5 billion in assets, and more than 900 employees.
More Than 1,600 Family Members Attend Annual Kids Day in East Lansing
EAST LANSING, Mich. — On a beautiful, sunny day, MSU Federal Credit Union (MSUFCU) hosted its annual Kids’ Day, welcoming 1,641 community members, almost double the number of attendees in 2018. This event featured inflatables, a magician, balloon animals, face painting, food, and more fun for children and their families on July 27, 2019.
“We had a record number of families attend this year’s event and it was great to offer a day of fun in our community,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Kids’ Day is an opportunity for families to spend time together, play games, stop by the photo booth, have balloon animals made, and enjoy lunch and other treats. This annual event also gives MSUFCU employees opportunities to build stronger relationships with our current and future members — especially our youth members — by interacting with them in a casual and relaxed atmosphere.”
MSUFCU also hosted Kids’ Day in Oakland County on August 17, and welcomed area families to enjoy an afternoon of fun mixed with financial education. As part of both Kids’ Days, games focusing on science, technology, engineering and math (STEM) subjects were available for children to play as well as information about youth accounts and financial education. Through this annual event, MSUFCU promotes responsible money management for children and their families.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 280,000 members, nearly $4.5 billion in assets, and more than 900 employees.
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MSUFCU Recognized as Top Five Credit Union in Forbes Best-In-State
EAST LANSING, Mich. — According to the Forbes 2019 Best In-State Banks and Credit Unions, banks may have earned an average score of 4.2 out of five, but they could not touch credit unions, who earned average scores of 4.5.
Forbes partnered with Statista, a market research firm, to produce its second annual financial institution ranking, which named MSU Federal Credit Union (MSUFCU) in the top five out of 226 credit unions in Michigan for 2019.
“Our mission is to help our members achieve their financial goals and dreams,” said April Clobes, MSUFCU’s CEO/President. ”We are very proud of receiving this recognition as it illustrates our credit union’s commitment to the mission and our members.”
More than 25,000 U.S. consumers were surveyed for their opinions on current and former financial institution relationships. Credit unions were rated on overall recommendations and satisfaction, as well as five sub-dimensions including trust, terms and conditions, branch services, digital services, and financial advice.
There are more than 5,000 credit unions with 117 million members across the U.S. Member-only credit unions typically have lower fees and offer better interest rates than traditional banks, and the not-for-profit model also puts the consumer first, resulting in higher levels of satisfaction. In total, 182 credit unions were awarded as the Best-In-State Credit Unions 2019.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 278,000 members, nearly $4.5 billion in assets, and more than 900 employees.
MSUFCU Earns Great Place to Work Certification for Sixth Consecutive Year
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has announced that it is again Great Place to Work-Certified™ for the sixth consecutive year. Using validated employee feedback gathered with Great Place to Work’s data-driven methodology, Certification confirms seven out of 10 employees have a consistently positive experience at MSUFCU.
“We are thrilled to earn this recognition,” said Silvia Dimma, Chief Human Resources Officer. “We make employee experience a priority every day and are delighted our employees have a positive experience with their co-workers, managers, and jobs. This is important to us because when our employees have a positive work experience, they provide superior service to our members.”
“We congratulate MSUFCU on their Certification,” said Sarah Lewis-Kulin, Vice President of Best Workplace List Research at Great Place to Work. “Organizations that earn their employees’ trust create great workplace cultures that deliver outstanding business results.”
Great Place to Work® is a global people analytics and consulting firm that helps companies of all sizes produce better business results by focusing on the work experience for every employee— research shows there is a direct relationship between employee engagement and financial performance. Through the Certification programs, the organization recognizes outstanding workplaces and produces Fortune’s annual list of the 100 Best Companies to Work For, as well as other Best Workplace rankings in the United States and in more than 60 countries.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named in the top five Michigan credit unions by Forbes Best-in-State Credit Unions, Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for six consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six consecutive years. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 278,000 members, nearly $4.5 billion in assets, and more than 900 employees.
MSUFCU Earns Awards from Marketing Association of Credit Unions
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce it has received two awards from the Marketing Association of Credit Unions (MAC): one in the category of Direct Mail Series, and the other in Marketing Segment Program.
In the Direct Mail Series, the Credit Union team created and sent mailers to incoming Michigan State University (MSU) and Oakland University (OU) students and their parents promoting a $100 offer to those students opening new checking accounts. For MSU, the response rate was 22.47%, and for OU, the response rate was 16.71%. The average response rate for direct mail campaigns is generally .5% to 2%, according to JWM Business Services.
For the Marketing Segment Program, the MSUFCU team appealed to new MSU and OU students with an introduction to the Credit Union. The combined response rate for the mailers was 20.64%.
“We are excited to receive these awards in recognition for our team’s work in promoting our products and services to prospective members,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “It is rewarding to connect potential members in a way that resonates with them. These mailings also inform them about a great opportunity to establish a partnership with a financial institution whose mission is to help them achieve their dreams.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 276,000 members, nearly $4.5 billion in assets, and more than 900 employees.
MSUFCU Initiates Employee Community Garden
EAST LANSING, Mich. — When a couple of MSU Federal Credit Union (MSUFCU) employees wanted to create an employee community garden, April Clobes, MSUFCU’s President/CEO, thought it was a great idea. The employees quickly formed an internal committee, CU Dig It, and proceeded to secure resources to allow employees to grow nutritious produce on the Credit Union’s headquarters campus.
“The mission of CU Dig It is to build community among Credit Union employees, share our passion for gardening, grow nutritious food for both employees and, eventually, community foodbanks, and learn more about sustainable gardening and healthy eating habits,” said Jennifer, co-founder of CU Dig It.
Gardening is open to all employees and family members interested in helping with the design, planting, maintenance, and harvesting. The core committee set up a schedule based on volunteers’ availability to tend the garden. The committee volunteers planted beans, beets, carrots, cucumbers, herbs, kale, lettuce, peas, peppers, pumpkins, radishes, summer squash, tomatoes, and zucchini in the garden, which consists of four raised beds.
“We are grateful to MSUFCU’s Infrastructure Planning and Facilities team for clearing the space, building the raised garden beds, constructing a storage shed, and establishing a water supply,” said Katie, co-founder of CU Dig It. “Without their support in getting us established, we would not be at this point. We are excited to see the fruits of our labor later this summer!”
Volunteers are currently focusing on watering and weeding while awaiting the first harvest.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 276,000 members, nearly $4.5 billion in assets, and more than 900 employees.
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MSUFCU's New Credit Card Offers Up To 3% Cash Back Rewards
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to introduce its Visa Signature Credit Card. With this new card, users earn
:3% cash back on groceries,2% cash back on gas, travel, and universities, and1% cash back on all other purchases“We are excited to introduce the Visa Signature Credit Card to our membership,” said Deidre Davis MSUFCU’s Chief Marketing Officer. “With this card, members will earn more cash back on items they purchase every day, such as groceries and gas, while still enjoying a low rate. Plus, members paying for college will enjoy 2% cash back on university-related purchases, such as tuition and donations — a benefit we hope they find valuable.”
Other features include Tap to Pay, a faster and more convenient payment option, no international transaction fees, and access to exclusive offers and world-class events. New cardholders will receive a welcome offer of $100 credited to their account after spending $3,000 on eligible purchases within three months of card approval.
As with all MSUFCU credit and debit cards, members can keep track of cards via the mobile app, plus receive $1,000,000 Travel Accident Insurance, Auto Rental Collision Damage Waiver, and enjoy $0 fraud liability. In addition, cardholders can use Card Lock for misplaced or lost cards, and Mobile Location to ensure their cell phones and credit cards are in the same place, reducing the possibility of fraudulent purchases.
Consumers can apply for the Visa Signature Credit Card on the website and through Live Chat, or in any MSUFCU branch. For more information, visit msufcu.org.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 276,000 members, nearly $4.5 billion in assets, and more than 900 employees.
MSUFCU Announces Board of Directors For 2019
EAST LANSING, Mich. — April Clobes, MSU Federal Credit Union’s (MSUFCU) is pleased to announce the Credit Union’s Board of Directors for 2019
:
Angela W. Brown – Chair
Gregory Deppong, CPA – Vice Chair
Ernest Betts, Ph.D. – Treasurer
Sue Carter, J.D. – Secretary
Bill Beekman
John Brick, Ph.D.
Michael Hudson
Steven Kurncz, and
Janet Lillie, Ph.D.
“This group of volunteers serving on MSUFCU’s Board are uniquely qualified to lead the Credit Union’s strategic direction and continued development of our products, services, digital, and branch growth,” said Clobes. “We are fortunate to have a talented and dedicated board who gives their time and skills to help govern the Credit Union.”
“I am pleased to begin serving as the Chair of MSUFCU’s Board of Directors,” said Brown. “As the Credit Union continues to expand into new Michigan communities, such as Oakland County and Holt, and identify and develop innovative products and services to help members achieve financial success, the Board will provide direction to ensure MSUFCU remains a leader in the financial industry.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The credit union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 276,000 members, nearly $4.5 billion in assets, and more than 900 employees.
More Than 1,700 Children Take Part in Sparrow Michigan Mile
EAST LANSING, Mich. — On a bright Saturday morning in June, more than 1,745 laced up their running shoes and took part in the sixth annual Sparrow Michigan Mile, a race designed for children up to the age of 13. Kids ages seven and up participated in a one-mile run, and kids under six years of age took part in the KIDSPRINT.
MSU Federal Credit Union (MSUFCU) has been a sponsor of this event since the beginning, providing funds and volunteers to cheer on the participants and promote exercise as part of a healthy lifestyle.
“We were pleased to be a part of this annual event,” said Whitney Anderson-Harrell, MSUFCU’s Chief Community Development Officer. “Helping people make their overall well-being a priority is a focus at MSUFCU, and supporting the Sparrow Michigan Mile event is great way for us to help support this initiative.”
Nine MSUFCU employees were among the many volunteers who came out to cheer on the kids and pass out medals at the end. Each child that participated in one of the races received a free t-shirt and gold medal.
“The Sparrow Michigan Mile is part of our commitment to encourage physical activity in kids and improve the health of families in our community,” said Katie Hubbard, Wellness Coordinator for Sparrow Health and Wellness. “We truly could not offer this memorable event for kids without the support of MSUFCU. Their support and partnership has helped us reach more than 12,000 mid-Michigan children and their families.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 275,000 members, nearly $4.4 billion in assets, and more than 900 employees.
Ingenuity Drives Improvement of Members' Experience with Card Usage
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce that its Card Services team has been recognized with the Excellence in Innovation Visa DPS Client Achievement Award as voted on by peers. This award recognizes Visa DPS clients who demonstrate innovative approaches to improving credit card program performance and cardholder satisfaction.
‘We are honored to have been recognized with this award,” said Sara Dolan, MSUFCU’s Chief Financial Officer. “Our team is dedicated to enhancing member experiences when they use MSUFCU Visa cards, and earning this award demonstrates that we are making strides to achieve this goal.”
In 2017, MSUFCU won the Visa DPS Client Achievement Award for Overall Portfolio Excellence, and a Global Service Quality Award for the Highest Authorization Approval Rate - Issuer, Card Present. Visa's performance programs celebrate the partnership between Visa and its clients, recognizing those who achieve high performance in key areas that drive business growth.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and wasnamed as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 275,000 members, nearly $4.4 billion in assets, and more than 900 employees.
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New Youth Account Members Receive Free Grand Rapids Children's Museum Passes
EAST LANSING, Mich. — For more than 25 years, the Grand Rapids Children’s Museum (GRCM) has been centered around children learning through play. It is this philosophy, and the museum’s important role in the community, that prompted MSU Federal Credit Union (MSUFCU) to establish a partnership with GRCM. As part of this collaboration, MSUFCU members will receive two free GRCM passes for each new youth account opened at its Grand Rapids location at 86 Monroe Center through June 30, 2019.
“We understand the value of play as a primary way children learn new skills,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Our youth accounts come with access to free, interactive, educational gaming apps so children and youth can learn financial lessons as they play. The partnership with the Grand Rapids Children’s Museum allows the Credit Union to both support and promote this great organization.”
In 1997, GRCM opened its doors at 11 Sheldon Ave. NE and hosted more than 30,000 children and their families who experienced hands-on exploration and learning. Today, the museum has multiple exhibits and more than 200,000 visitors annually.
“Having grown up in the Lansing area, I saw firsthand the relationship MSUFCU has with the community,” said Maggie Lancaster, CEO of GRCM. “To see them now extending their civic-focused mission here in Grand Rapids is just thrilling. We are honored to partner with a longstanding, community-minded business that strives to support families, and values the importance and power of play.”
MSUFCU youth accounts provide the tools and resources to start the savings process and make learning financial basics fun. There are five youth accounts, each designed for different age groups up to 17 years old. For more information, visit msufcu.org.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 275,000 members, nearly $4.4 billion in assets, and more than 900 employees.
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MSUFCU Employees Donate More Than $42,000 to Charity Partners in First Quarter of 2019
EAST LANSING, Mich. — As part of a yearlong charitable giving campaign, employees of MSU Federal Credit Union (MSUFCU) raised $42,497 in the first quarter of 2019. The funds were donated to four charities: Capital Area United Way, Child and Family Charities, Hope Against Trafficking, and Mental Health Foundation’s be nice program.
“I am continually impressed by the compassion and generosity our employees show through our annual charitable giving campaigns,” said April Clobes, MSUFCU’s President/CEO. “The work our employees do to raise funds and volunteer to support these organizations is how we fulfill our core value of giving back to the community. Each of these nonprofit organizations plays a vital role in serving and strengthening the communities we serve.”
Every year Credit Union employees select three charities, along with the United Way, to support through charitable giving efforts. Funds are raised through special events and activities, including: dress down days, raffles, bake sales, and more. Money raised each quarter is divided evenly between the four charities and then presented to a representative of each of them. In the first quarter of 2019, each charity received $10,624 on behalf of the more than 900 MSUFCU employees.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 275,000 members, nearly $4.4 billion in assets, and more than 900 employees.
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Local Man Receives $5,000 Payday Giveaway From MSUFCU
EAST LANSING, Mich. — When Larry learned he was receiving a $5,000 payday, a good day turned into a great one. After participating in MSU Federal Credit Union's (MSUFCU) Direct Deposit promotion, he and other eligible members were entered to win various prizes. The campaign encouraged members to switch their direct deposits to MSUFCU checking accounts before April 30, 2019, and by doing so they were then entered to win weekly prizes and a grand prize of $5,000.
“As far as I’m concerned, MSUFCU direct deposit is the easiest and best way to go,” said Larry C., grand prize winner of MSUFCU’s $5,000 Payday Giveaway.
“We work to educate members on ways to save time and money and make managing their finances easier; direct deposit achieves all of these objectives,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “It saves time as members don’t have to deposit their checks; it is more eco-friendly and saves money; and it provides flexibility and convenience as employees can direct funds to multiple accounts as soon as the direct deposit is made. This promotion was a great way to share that message.”
Eight weekly winners were randomly selected to each receive $500 among Credit Union members who participated in the promotion, and one winner was selected to win $5,000. Larry was selected as the grand prize winner among the 87,674 entrants.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 275,000 members, nearly $4.4 billion in assets, and more than 900 employees.
MSUFCU Announces Expansion Opportunities in Traverse City
EAST LANSING, Mich. —MSU Federal Credit Union’s (MSUFCU) Board of Directors and management are pleased to announce that MSUFCU is expanding its branch services to Traverse City, Michigan.
MSUFCU is planning to open two locations — one in Downtown Traverse City and the other in the Charter Township of Garfield. The Traverse City locations give MSUFCU the opportunity to expand its services to existing members living and vacationing within Grand Traverse County and surrounding areas.
“After many years of receiving member requests for branch access in Traverse City, we are planning two locations in northern Michigan,” said April Clobes, MSUFCU’s President/CEO. “The new locations will provide our members with our full range of products and services delivered by our knowledgeable employees. Members also have access to our extended-hours call center and robust digital services.”
The new locations will serve members living and traveling in the northern Michigan area by providing increased account access, mortgage services, and additional ATMs. The decision to expand to Traverse City is part of MSUFCU’s long-term growth strategy to extend its service to members living throughout Michigan.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance byFortune Magazine, received the ATHENA Award®for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 275,000 members, nearly $4.4 billion in assets, and more than 900 employees.
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Youth Members Deposit More Than $1 Million in April
EAST LANSING, Mich. — During National Credit Union Youth Month in April, MSU Federal Credit Union (MSUFCU) encouraged youth members to add to their savings through two different youth-focused contests. The top prize was a $100 1-Year-Add-On Certificate. The results were amazing; more than $1 million was deposited throughout April, surpassing the total of youth account deposits made in 2018 by more than $300,000.
“Each April, we focus on sharing financial information with our young members, teaching them savings strategies so they can achieve their dreams,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “This savings contest, as well as the career goals photo contest, are creative ways we helped them look forward to their futures, and envision their goals.”
More than 2,500 deposits were made into MSUFCU youth accounts during the promotion. Youth members could enter the career goals photo contest by submitting a picture of themselves dressed for their dream job, with one winner receiving $250. In addition, all youth members who visited a Credit Union branch during April received a free gift.
“It’s been proven that when we acknowledge and record our goals for the future, they’re more likely to come true,” said Michelle Kamke, Marketing Projects Manager at the Credit Union National Association. “By encouraging our youngest members to get into this habit, we foster their ability to save for their futures.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. The Credit Union has also been recognized for its financial education initiatives, ranking first for the Alphonse Desjardins Adult and Youth Financial Education Awards, and the Louise Herring Award as well as an honorable mention for the Dora Maxwell Award by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 275,000 members, nearly $4.4 billion in assets, and more than 900 employees.
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MSUFCU Recognized as a 2019 West Michigan Best and Brightest Companies to Work For
EAST LANSING, Mich. — Companies who have the most innovative and thoughtful human resources approaches are honored as one of the West Michigan Best and Brightest Companies to Work For® award; MSU Federal Credit Union (MSUFCU) is pleased to announce it received this award for the seventh year.
The Best and Brightest Companies to Work For gives businesses the opportunity to gain recognition, showcase their best practices, and demonstrate why they are ideal places for employees to work. This national program celebrates commitment to excellence in human resource practices and employee enrichment.
“As an organization, MSUFCU is dedicated to maintaining a positive work environment,” said Silvia Dimma, MSUFCU’s Chief Human Resources Officer. “We strive to provide our employees with the resources they need to be successful in their personal and professional lives. By investing in our employees, we are investing in their futures, as well as the futures of our members, the Credit Union, and our community.”
Those honored with Best and Brightest Companies to Work For award were assessed based on survey feedback conducted by an independent research firm. Assessments were based on categories such as communication, work-life balance, employee education, diversity, recognition, and retention.
MSUFCU received the award in the Elite category in 2012 for Compensation and Benefits, an award for Training and Development in 2013, and awards for Best of the Best Overall in 2015, 2016, and 2017, as well as an award for Diversity and Inclusion in 2018.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and National Best and Brightest in Wellness award winner. Founded in 1937, MSUFCU has 19 branches, more than 273,000 members, $4.4 billion in assets, and more than 900 employees.
MSUFCU Supports Financial Reality Fairs for Area High School Students with $18,000 Grant
EAST LANSING, Mich. — It’s not an easy choice — do you pay for car repairs or buy the latest video game? This may be an unusual question for most high school students, unless they are participating in Reality Fairs.
Annual Financial Reality Fairs offer real life adult experiences for Lansing area high school students, such as learning how to plan for everyday expenses as well as unexpected costs while staying within a budget. MSU Federal Credit Union (MSUFCU) recently donated $18,000 in grant funds it received from The National Credit Union Foundation to support the day-long events. Reality Fairs were held at Charlotte High School and at Lansing’s Sexton High School.
“MSUFCU is committed to providing financial education to community members of all ages,” said Whitney Anderson-Harrell, MSUFCU’s Chief Community Development Officer. “The Reality Fairs are a great way to give high school students a view into real-world decisions they may face once they are responsible for their own decisions and resources. We enjoy interacting with the students, working with them on their budgets, and helping them learn more about consequences of financial decisions in a risk-free environment.”
The Financial Reality Fairs are interactive financial literacy tools for high school students. They provide hands-on experiences in which students identify their careers and starting salaries then complete a budget sheet requiring them to live within their monthly salary while paying for basics such as housing, utilities, transportation, clothing, and food. Additional expenditures, such as entertainment and travel, are factored in as well.
“I think that the MSUFCU Reality Fair is a well-run, organized event and an excellent opportunity for our students to gain awareness as how to maneuver through life after high school,” said Kathy Hubbard, Magnet Focus Teacher at Sexton High School. “It gives them a little insight as to some of the things that can happen in your daily life as a working adult with bills, responsibilities, and experiences for which you may or may have not planned. When the students truly get in to the activities and think about their choices, it can be life changing!”
Throughout the fair, there are many temptations for additional spending, and students must learn to balance their wants and needs to live within their means. After students have visited various booths covering components of independent living, students balance their budgets, and then sit down with a financial counselor for review.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and National Best and Brightest in Wellness award winner. Founded in 1937, MSUFCU has 19 branches, more than 273,000 members, $4.4 billion in assets, and more than 900 employees.
MSUFCU Donates $25,000 to Impression 5 Science Center in Lansing
EAST LANSING, Mich. — Building with Lego® bricks, spending the night in a museum, and a day exploring with chemistry mixtures are just a few of the activities MSU Federal Credit Union’s (MSUFCU) $25,000 donation will help support this year at Impression 5 Science Center in Lansing.
Founded in 1972, Impression 5 Science Center was established as an open and free environment for children and families to learn together through hands-on experiences. Known today as a dynamic, interactive space for families to play, create, and challenge their understanding of science together, the name “Impression 5” refers to its purpose: use all five senses to explore the world and make meaningful connections to science.
“During the three years we have partnered with Impression 5, we have seen this organization offer a multitude of creative activities that promote a love of science,” said Whitney Anderson Harrell, MSUFCU’s Chief Community Development Officer. “We are proud to support this outstanding organization, both financially and through employee volunteerism.”
MSUFCU’s 2019 $25,000 donation supports several events, including
:Physics & Astronomy DayLEGOPaloozaMSU Science Festival: Night at the MuseumChemistry DayPhUn Day – special activities exploring physiology with MSU Department of Physiology student groups
Funds contributed by the Credit Union also provide “Museum for All” scholarships for the Science Center, which cover admission costs for more than 150 people. In addition, the donation supports the Facility for Rare Isotope Beams exhibit at MSU, SMASH, which will open in July 2019.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and National Best and Brightest in Wellness award winner. Founded in 1937, MSUFCU has 19 branches, more than 273,000 members, $4.4 billion in assets, and more than 900 employees.
MSUFCU Recognized as a 2019 Best Workplace in Financial Services & Insurance
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce it has received a 2019 Best Workplaces in Financial Services & Insurance designation by Great Place to Work®. This is based on analyzed anonymous survey feedback representing more 726,000 employees working in the financial service and insurance industries in the United States.
“We are committed to providing a welcoming and supportive environment where employees feel respected, and valued for their contributions, and are able to achieve their full potential,” said Silvia Dimma, MSUFCU’s Chief Human Resources Officer. “This award signifies that we are fulfilling our commitment to creating an engaging workplace that fosters growth and development.”
Employees responded to more than 60 survey questions describing the extent to which their organization creates a Great Place to Work For All™. The evaluation was based on 85% of what employees said about their experiences of trust and reaching their full potential as part of their organization. Great Place to Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s relative to their peers in the industry. To be considered, companies had to meet the Great Place to Work-Certified™ standard.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and National Best and Brightest in Wellness award winner. Founded in 1937, MSUFCU has 19 branches, more than 273,000 members, $4.4 billion in assets, and nearly 900 employees.
MSUFCU Welcomes Three Managers to the Credit Union
EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU), is pleased to announce that three professionals have joined the Credit Union in management positions: Clark Beach as Senior IT Infrastructure Manager; Kisha Graham as Assistant Branch Manager of the Auburn Hills and Oakland Center Branches; and Ami Iceman-Haueter as Assistant Vice President of Strategic Research Analysis.
Mr. Beach currently serves as Senior IT Infrastructure Manager where he leads his team of database and system administrators, architects, and site reliability administrators. He attended Lawrence Technological University where he earned a Bachelor’s degree in Professional Architecture.
Ms. Graham serves as Assistant Manager for the Auburn Hills and Oakland Center Branches, where she leads her team to provide the best member experiences through product and services knowledge, and to promote individual career growth and development. She earned a Bachelor’s degree in Education from Central State University.
Ms. Iceman-Haueter serves as AVP of Strategic Research Analysis where she provides support for internal strategic initiatives and business divisions through research-based analysis. She earned a Bachelor’s degree from Michigan State University in Advertising with a specialization in Public Relations.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and National Best and Brightest in Wellness award winner. Founded in 1937, MSUFCU has 19 branches, more than 273,000 members, $4.4 billion in assets, and nearly 900 employees.
MSUFCU Celebrates Holt Branch Groundbreaking
EAST LANSING, Mich. — The MSU Federal Credit Union (MSUFCU) Board of Directors and management are pleased to announce the Credit Union will open a branch at 2313 Cedar Street, Holt, Mich., in 2020.
On Tuesday, April 16, 2019, representatives from MSUFCU and the Holt community were in attendance to make formal remarks regarding the new branch, which will be a full service location with drive-up tellers and a 24-hour ATM. It will feature an integrated branch design, including a sit-down concept rather than traditional teller lines. The stations will be staffed by universal employees who are trained to handle a wide variety of transactions. The branch will also have a digital station where youth members can play the Credit Union’s free gaming apps and members can get assistance with the mobile app and ComputerLine, the Credit Union’s online system.
“The decision to expand into Delhi Charter Township with this 14th location in the Greater Lansing area is part of our long-term strategy to better serve our existing and potential members,” said April Clobes, MSUFCU’s President/CEO. “We are looking forward to joining the Holt community and helping members achieve their dreams.”
The Holt Branch is the20thlocation for the Credit Union, and will allow the financial institution to serve a larger portion of its members residing in this area as well as offer its products and services to prospective members. Nearly 75,000 MSUFCU members live within 10 miles of the new branch location. Delhi Township has a population of 25,877 and Ingham County has 280,895 people living within its boundaries.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and National Best and Brightest in Wellness award winner. Founded in 1937, MSUFCU has 19 branches, more than 273,000 members, $4.4 billion in assets, and nearly 900 employees.
MSUFCU Announces Promotion of Five Employees to Management Roles
EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU), is pleased to announce the promotion of five individuals to management positions: Ana Hattey, eServices Manager; Christopher Inman, eServices Manager; Tanya McGary, Marsh Branch Assistant Manager; Chloe Merindorf Norton, Management Development Associate; and Ashley Ward, Headquarters Branch Manager.
Ms. Hattey serves as a Manager in the eServices Department, where she oversees live chat operations while coaching and developing the eServices team. She earned a Bachelor’s of Science degree in Organizational Leadership from Colorado State University.
Mr. Inman serves as a Manager in the eServices Department, where he trains and develops employees, providing them with the tools, insight, and confidence necessary to assist members through live chat, message response, and online loan and account applications. He attended Michigan State University where he earned a Bachelor’s degree in English.
Ms. McGary serves as the Assistant Manager for the Marsh Branch, where she leads her team to enhance organizational performance including professional development, compliance operations and providing superior service to potential and existing members. She is currently pursuing a Bachelor’s degree in Business Administration from Baker College.
Mrs. Merindorf Norton serves as a Management Development Associate where she is gaining knowledge in preparation to manage a team (or department) of Credit Union employees. She is currently pursuing an Associate’s degree in Business Administration from Lansing Community College.
Ms. Ward serves as Manager of the Headquarters Branch where she oversees member services, including managing branch operations, supervising employees, and offering appropriate Credit Union products and services. She earned a Bachelor’s degree in Criminal Justice from Ferris State University.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The Credit Union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, received the ATHENA Award® for Organizational Leadership, and for the fifth year, was named West Michigan Best and Brightest to Work For. MSUFCU has been certified as a Great Place to Work® for five consecutive years, and was named as a Top Workplace in the large employer category by the Detroit Free Press for six years in a row. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and National Best and Brightest in Wellness award winner. Founded in 1937, MSUFCU has 19 branches, more than 273,000 members, $4.4 billion in assets, and nearly 900 employees.
MSUFCU Recognized With ATHENA Organizational Leadership Award
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) was recognized March 28, 2019, with an award from ATHENA Award® Program for Organizational Leadership. This is based on its commitment to support female professionals, such as appointing women into management positions, and donating to community organizations.
“We are honored to receive this award in recognition of our history of hiring and promoting women into leadership roles, and our commitment to the community,” said April Clobes, President/CEO of MSUFCU. “Seventy percent of management positions at MSUFCU are held by women, which is reflective of overall employee base —70% of which are women.”
The ATHENA Award Program recognizes organizations for professional excellence, providing valuable service to their communities, and assisting women in their attainment of professional goals and leadership skills. The Credit Union also helps strengthen communities by providing education and resources to underserved populations, creating sustainable programs, and empowering others to make a positive difference.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The credit union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, and received the ATHENA Award® for Organizational Leadership. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, National Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 19 branches, more than 271,000 members, $4.4 billion in assets, and nearly 900 employees.
MSUFCU Marketing Team Earns Three 2019 CUNA Diamond Awards
EAST LANSING, Mich. — The Credit Union National Association (CUNA) has announced the winners of its 2019 Diamond Awards for marketing, and MSU Federal Credit Union (MSUFCU) has earned three. In the Membership Marketing category
:Credit Score Handout and Rock Star Credit Mailer; andExplore Series to learn more about MSUFCU.In the Direct Mail – Single or Series category
:Freshman Student Mailers.
The CUNA Diamond Awards recognize creative excellence and outstanding results in credit union marketing. Marketing campaigns are judged on strategy, creativity, design and production, copy and communication, and results.
“These awards recognize our efforts to reach our members in creative and memorable ways,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Through these effective marketing campaigns, we communicated about our products and services and how we can help our members achieve their financial goals and dreams. We’re honored to receive these awards.”
There are 36 categories for the CUNA Diamond Awards and an average of 1,200+ entries each year. These awards give credit unions the opportunity to showcase their achievements and inspire others to promote the movement in new and innovative ways.
“The hard work displayed by these credit unions always leaves us feeling inspired and passionate about what we do,” said Amy McGraw, Chair of the CUNA Marketing & Business Development Council’s Diamond Awards Committee and Vice President of Marketing, Tropical Financial CU. “Receiving these awards further highlights the dedication they have for our movement and their members.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. The credit union was named Best Workplace in Financial Services and Insurance by Fortune Magazine, and received the ATHENA Award® for Organizational Leadership. For the sixth year in a row, MSUFCU was named as a Top Workplace by the Detroit Free Press. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, National Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937, MSUFCU has 19 branches, more than 271,000 members, $4.3 billion in assets, and nearly 900 employees.
MSUFCU Establishes a Foundation: Desk Drawer Fund
EAST LANSING, Mich. — Since opening its doors in 1937, MSU Federal Credit Union (MSUFCU) has made giving back to the community a priority. Today, it announces that it is taking that commitment to a new level.
MSUFCU is pleased to introduce the Desk Drawer Fund, a foundation supporting the MSUFCU and Oakland University Credit Union (OU Credit Union) communities. OU Credit Union is a trade name of MSUFCU.
“The Desk Drawer Fund was established to further our dedication to our local communities,” said Whitney Anderson-Harrell, Desk Drawer Fund Executive Director. “MSUFCU has always embodied a culture of philanthropy, and we will continue to lead the way in encouraging investment in our community. We are excited to empower those in our community to achieve their goals and dreams."
The Desk Drawer Fund will provide support for numerous initiatives across the sectors of five identified pillars to support organizations within the communities where the Credit Union operates. The aim is to fund as many local organizations as possible to impact the maximum number of community members. The five philanthropic pillars are: Arts & Culture; Stable Housing; Empowering Youth; Financial Education; and Fostering Entrepreneurialism.
“Establishing the Desk Drawer Fund helps expand our philanthropic impact in areas vital to vibrant communities,” said April Clobes, MSUFCU’s President/CEO. “With the support of our MSUFCU and OU Credit Union communities, we will continue fulfilling our core value of giving back where our employees and members live and work.”
Everyone is invited to contribute to the Desk Drawer Fund by visiting deskdrawerfund.org or by stopping by any MSUFCU or OU Credit Union branch. By empowering members, employees, businesses, and residents to invest in their local communities, the Desk Drawer Fund aims to improve communities and make a positive difference.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, National Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 19 branches, more than 271,000 members, over $4.3 billion in assets, and nearly 900 employees.
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MSUFCU Partners with Grand Rapids Drive for Jersey Night
EAST LANSING, Mich. — Excitement was in the air as the Grand Rapids Drive basketball team took to the court to face the Delaware Blue Coats on March 20; and it was Jersey Night. As a sponsor of Jersey Night, MSU Federal Credit Union (MSUFCU) offered a 50/50 raffle and players’ jerseys auction during the game. Each of the 11 players had a jersey up for bidding as did the mascot, Buckets. The Credit Union selected Kids’ Food Basket to receive the $939 in proceeds raised from the raffle tickets and jerseys auction. Around 1800 people attended the game.
“We are pleased to continue partnering with Grand Rapids Drive and supporting this great event,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “After opening our Monroe Center Branch in Grand Rapids in late 2017, we began to build community connections with various nonprofits, including Kids’ Food Basket, who became one of our 2018 Charity Partners. When the opportunity arose to support Kids’ Food Basket by partnering with Grand Rapids Drive, we quickly agreed.”
This is the second jersey night MSUFCU has sponsored for Grand Rapids Drive, a NBA-G League affiliate of the Detroit Pistons. The $5,000 event donation supported a business partner, provided an opportunity to spread the word about the Credit Union’s presence in Grand Rapids, and allowed MSUFCU to support a local charity. Kids’ Food Basket provides meals to nearly 8,000 west Michigan kids each weekday through its Snack Supper program.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. In 2018, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, National Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 270,000 members, $4.2 billion in assets, and nearly 900 employees.
For MSUFCU, Providing a Healthy Workplace is a Priority
EAST LANSING, Mich. — "Our employees’ wellbeing is a top priority for MSU Federal Credit Union (MSUFCU)," said Silvia Dimma, MSUFCU's Chief Human Resources Officer. "Empowering our employees to improve their health and overall wellbeing is a goal that the Credit Union’s CU Healthy Committee is fully committed to."
MSUFCU received the National Best and Brightest in Wellness® award which honors organizations that make their workplaces, their employees, and the community a healthier place to live and work. This innovative award recognizes and celebrates quality and excellence in health awareness by highlighting companies, schools, faith-based groups, and other organizations that promote a culture of wellness.
"Receiving national recognition for this work is a great honor," said Dimma. "As an organization, we encourage our employees to improve their health and wellbeing through a variety of activities and events. Many of the activities involve teambuilding practices which lead to a more positive work culture for our employees. As an example, employees can choose to participate in voluntary fitness challenges, financial wellness education classes, or the many 5K runs/walks the Credit Union sponsors to support local charities."
Any company, no matter the type, can earn the National Best and Brightest in Wellness award by planning, implementing, and evaluating efforts in employee wellness, which ultimately creates a more vibrant community.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, National Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 270,000 members, $4.2 billion in assets, and nearly 900 employees.
Capital Area Humane Society is Recipient of $2,750 Donation from MSUFCU
EAST LANSING, Mich. — Finding “furever” homes for companion animals living at the Capital Area Humane Society (CAHS) is not easy. That's why MSU Federal Credit Union (MSUFCU) decided to help.
In partnership with CAHS, MSUFCU offered a special promotion called Get a Home, Give a Home. Participants who received mortgage financing through MSUFCU could adopt animals in need from CAHS with the Credit Union covering the adoption fee or making a donation in their name. This resulted in a $2,000 total donation for the organization.
In addition, Credit Union employee, Kieran, recently named MSUFCU’s Volunteer of the Year for 2018, was given the opportunity to choose a local charity to receive a $500 donation on behalf of the Credit Union. Kieran selected CAHS, bringing the donation to the organization to $2,500. Finally, a team of MSUFCU employees chose to donate $250 to CAHS, bringing the grand total to a $2,750 donation made to the organization.
“We are pleased to continue our support of the Capital Area Humane Society,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Our partnership with this great organization goes back many years. We embrace the role we play in strengthening our community, and are proud to help our members find homes as well as help some furry friends find homes, too.”
CAHS promotes the humane treatment of companion animals through protection, placement, education, and example. In 2018, 3,724 animals were placed in forever homes. For more information about CAHS, visitcahs-lansing.org.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, almost 270,000 members, $4.2 billion in assets, and nearly 900 employees.
MSUFCU Hosts Student Art Exhibition for 12th Consecutive Year
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to host the 12th Annual MSUFCU Student Art Exhibition at its Headquarters. From January 23 through February 28, the artwork from 19 Lansing-area high schools will be available for viewing. Community members can vote for their favorite art pieces through February 28.
“Through this annual event, local high school students can showcase their artwork in art gallery setting and receive recognition for their work,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Community members have the opportunity to stop by and view the students’ outstanding artwork and vote for their favorites, engaging both the artists and the viewing public in this exhibit.”
The Credit Union’s Headquarters is located at 3777 West Road in East Lansing and the Exhibit will be open from January 23 through February 28 in the lobby of the headquarters between 9:00 a.m. to 5:30 p.m. Monday-Thursday, 9:00 a.m. to 6:00 p.m. Friday, and 9:00 a.m. to 3:00 p.m. on Saturday.
The exhibition will feature art from some of the area’s best budding high school artists, including paintings, sketches, 3D pieces, photography and art. These students represent 9th through 12th grade and reflect a broad range of artistic media. Each of the schools participating have chosen up to 10 of their most promising and creative student art pieces to highlight talent and their art programs.
Winners will be determined based on votes from a juried panel, public voting, and social media. Three artists with the most votes will receive the People’s Choice Awards. Additional awards include: juried awards, determined by a panel of judges; social media award, provided to the student who posts his or her art on MSUFCU’s Art Exhibit Facebook page and garners the most likes; and school spirit award, given to the school that receives the highest total votes from both the website and in person. Votes will be tallied at the end of February to determine the People's Choice and School Spirit awards.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, almost 270,000 members, $4.2 billion in assets, and nearly 900 employees.
MSUFCU Announces its 2019 Charity Partners
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce the charity partners its employees selected for their 2019 charity campaign! Each year, employees work together to support our communities through a yearlong charity campaign. Credit Union employees raised $231,780 for selected 2018 charity partners and look forward to increasing fundraising and volunteer efforts this year.
Employees will raise funds and awareness throughout the year for these local organizations: Child and Family Charities, Be Nice Mental Health Foundation, Hope Against Trafficking, and Capital Area United Way.
Child and Family Charities’ mission is to strengthen and support children, families, and individuals in the community. Based in Lansing, the organization operates 17 programs serving 7,000 children, youth, and families each year in mid-Michigan. Programs include child abuse prevention, services for children in foster care and families in the adoption process, behavioral and mental health screening and counseling, and an Angel House residential program for pregnant and parenting teen girls in foster care.
The Be Nice Mental Health Foundation works to build an understanding of mental health in communities by inspiring people to recognize, understand, accept, and take action. The Grand Rapids-based organization strives to reduce the teen suicide rate by addressing the stigma surrounding mental health, equipping students, staff, and parents with tools to recognize mental illness, providing outreach programs to educate the public, and connecting impacted individuals to important services such as counseling and screening tests.
Hope Against Trafficking provides safe housing and restorative support for adult female survivors of sex and labor trafficking in southeast Michigan. Through its 24-month residential program, the Oakland County-based organization offers rent-free housing and comprehensive services focused on the physical, mental and individual transformation of these women so they become empowered to thrive once again.
The Capital Area United Way (CAUW) supports programs and services in the Greater Lansing area that address complex health and human service problems. Its vision is that everyone deserves the opportunity to have a good life through a quality education that leads to a stable job, enough income to support a family through retirement, and good health.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 267,000 members, $4.2 billion in assets, and nearly 900 employees.
MSUFCU Earns Visa Global Service Quality Performance Award
EAST LANSING, Mich. — Visa® has awarded MSU Federal Credit Union (MSUFCU) one of its prestigious Visa Global Service Quality Performance Awards based on the Credit Union’s exceptional results in its authorization approval rate for consumer credit.
Throughout this award program’s history, Visa has recognized its most exceptional clients for their consistent, superior operating performance in areas directly affecting Visa cardholders and merchants. More than ever, exceptional service quality is essential, particularly in card operations, where the focus on members using Visa payment service, supported by efficient workflows, continues to set MSUFCU apart from its peers.
“This recognition from Visa is a tribute to the exceptional performance of our team,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “We are committed to providing accurate and efficient processes so that our members consistently receive access to credit in a timely manner. We are honored to receive this award; it underscores our commitment to fulfilling our mission of helping members achieve their dreams.”
In 1992, Visa instituted the Visa Global Service Quality Performance Awards program to recognize clients demonstrating exceptional card operations processing within the U.S. region.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 267,000 members, $4.2 billion in assets, and nearly 900 employees.
MSUFCU Receives 2018 Regional Diversity Star Award From Lansing Economic Area Partnership
EAST LANSING, Mich. — In recognition for creating a diverse and welcoming workplace, MSU Federal Credit Union (MSUFCU) has earned the 2018 Regional Diversity Star Award from the Lansing Economic Area Partnership (LEAP). This award recognizes companies, like MSUFCU, who promote diversity which attracts talent of those who want to work and succeed, having a direct impact on the local economy.
“We are very much honored to receive this award from LEAP,” said Silvia Dimma, MSUFCU's Chief Human Resources Officer. “A diversified workforce translates into increased innovation, higher levels of creativity, and unique approaches to various opportunities, all of which allow us to better serve our members and enhances the quality of our workplace for employees. This award highlights our continual efforts to support a diverse and inclusive culture, and underscores our commitment to attract and retain employees with varied backgrounds and perspectives.”
LEAP is a coalition of area leaders committed to building a prosperous and vibrant region where business can thrive. To do this, it helps entrepreneurs start new businesses, helps existing businesses grow, and attracts new businesses to the region.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 267,000 members, $4.2 billion in assets, and nearly 900 employees.
MSUFCU Receives the 2018 Editor's Choice Award for Community Involvement from CardRates
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has earned the Editor's Choice™ Award for community involvement from CardRates.com, which informs and educates consumers about credit cards and encourages better credit decisions. This award recognizes the Credit Union for building a workplace culture where employee-approved corporate philanthropy, financial education, and volunteerism go hand-in-hand with providing superior member service.
“Giving back to our communities is one of MSUFCU's core values,” said Deidre Davis, MSUFCU's Chief Marketing Officer. “We invest in our communities in a variety of ways. We support organizations that create a greener Michigan, provide therapy for child victims of abuse, build homes for those in need, support families with life-threatening illnesses, and so much more. Our support helps strengthen communities, educate and encourage underserved populations, and empower others to make a positive difference.”
In 2017, MSUFCU donated more than $2.2 million and 1,200 employee volunteer hours to more than 500 organizations. Employees also raised more than $170,000 for MSUFCU's charity partners and expect to donate even more in 2018.
To better coordinate its charitable contributions, the Credit Union recently initiated a CU Involved program. Each year, MSUFCU employees increase the number of no-cost financial education sessions for community members of all ages. These sessions focus on helping people make better informed decisions about their economic well-being. An article about MSUFCU receiving the Editor's Choice Award for community involvement award can be found here.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 267,000 members, $4.2 billion in assets, and nearly 900 employees.
MSU Federal Credit Union Announces Holt Branch
EAST LANSING, Mich. — The MSU Federal Credit Union (MSUFCU) Board of Directors and management are pleased to announce that MSUFCU will open a branch at 2313 Cedar Street in Holt, Michigan, in early 2020. This will be the Credit Union's 21st branch.
The Holt Branch will provide MSUFCU the opportunity to expand its services to nearly 74,300 members living within 10 miles of this location. Located less than three miles from the Credit Union’s South Lansing Branch at 200 East Jolly Road in Lansing, the Holt Branch will offer additional account access and convenience to members who live and work in the area.
“We are looking forward to joining the Holt community with this new branch location,” said April Clobes, MSUFCU's President/CEO. “We have a growing number of members within Holt and they have been requesting a local branch to serve them.“
As a full-service branch, MSUFCU’s Holt location will create 13 new jobs— one mortgage officer, two managers, and 10 financial services representatives.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 267,000 members, $4.2 billion in assets, and nearly 900 employees.
MSUFCU Earns Best Credit Union to Work For From Credit Union Journal For The Third Year
EAST LANSING, Mich. — For the third consecutive year, MSU Federal Credit Union (MSUFCU) has been named as one of the Credit Union Journal's Best Credit Unions to Work For®. This award recognizes MSUFCU's value of investing in its employees' wellbeing and development while creating an engaging and motivating environment through which employees can excel.
“We want to be a place for employees to continually develop and enhance their skills,” said Silvia Dimma, MSUFCU's Chief Human Resources Officer. “Through internal programs focused on wellness and professional development, we inspire employees to improve both their personal wellbeing and professional growth.”
This award was based on results from recent surveys completed by employees regarding MSUFCU policies, procedures, demographics, and practices. Employees indicated several reasons why they like working at MSUFCU including
:The ability to use paid volunteer time off to volunteer for their favorite charities and participate in MSUFCU-sponsored charitable eventsAccess to wellness rooms at each building for employees to take a break or make a personal callThe annual “Health and Wellness” fair at the Headquarters campus where they can learn how to improve their own health.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, it was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 267,000 members, $4.2 billion in assets, and nearly 900 employees.
MSUFCU Breaks Ground On Sashabaw Branch In Oakland County
EAST LANSING, Mich. — The MSU Federal Credit Union (MSUFCU) Board of Directors and management are pleased to announce the Credit Union will open a branch at 6051 Sashabaw Road, Clarkston, Mich., in the fall of 2019.
On Thursday, November 29, 2018, representatives from MSUFCU and the Clarkston community were in attendance to make formal remarks regarding the new branch, which will be a full service location with drive-up tellers and a 24-hour ATM. It will also offer a full range of financial products, including mortgages and business services.
“MSUFCU’s sixth location in Oakland County is part of our long-term growth strategy to better serve our existing and potential members,” said April Clobes, MSUFCU’s President/CEO. “We are looking forward to adding a branch in the Clarkston community, providing additional opportunities to help our members achieve their dreams.”
The other five MSUFCU locations in Oakland County are located in Oakland Center on the Oakland University campus, Auburn Hills, Ortonville, Berkley, and another location in Clarkston along with 10 ATMS. As the 20th branch for the Credit Union, the Sashabaw Branch will allow the financial institution to serve a larger portion of its members residing in this area as well as offer its products and services to prospective members. More than 35,000 residents are within a five mile radius of the new branch, of which 4,826 are current members.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 267,000 members, $4.2 billion in assets, and nearly 900 employees.
MSUFCU Works to Spread Kindness With Its Pay It Forward Week Initiative
EAST LANSING, Mich. — You may have noticed more MSU Federal Credit Union (MSUFCU) employees then usual out and about a few weeks ago. You may have even received free coffee, lunch, or tickets to a movie theater from them, as they encouraged you to Pay It Forward. It was an event created to fulfill one of the Credit Union’s values: giving back to the community.
Now in its sixth year, the Credit Union’s annual Pay It Forward Week initiative took place the week of November 11 – 17, 2018, in conjunction with its 81st anniversary on November 15. Employees were in Auburn Hills, Berkley, Clarkston, Ortonville, Greater Lansing, Charlotte, Holt, Grand Rapids, and on the Oakland University and MSU campuses sharing kindness and encouraging recipients to Pay It Forward.
“Our employees take our Pay It Forward campaign to heart,” said Whitney Anderson-Harrell, MSUFCU’s Chief Community Development Officer. “Each year, we look forward to the opportunity to share kindness in our communities by handing out gift cards, paying for meals, and donating to area charities selected by our employees. Pay It Forward is an impactful and important Credit Union tradition.”
During the weeklong campaign, Credit Union employees paid for individuals’ coffees, teas, and lunches at businesses including Biggby, DiBella’s Subs, You Me & Bubble Tea, Madcap Coffee, Parsley Mediterranean Grille, Espresso Royale, Jersey Mike’s, and Einstein Bagels. At other sites, such as public libraries and bowling alleys, community members were offered gift cards. Specific charities including Forgotten Harvest in Oakland County and Sparrow’s Nest in Lansing, selected by employees, each received a $500 donation. One individual was also chosen to receive a $500 donation: Xavier Degroat, CEO & Founder of Xavier DeGroat Autism Foundation.
Over the past 81 years, the Credit Union has expanded its service, donations, and volunteerism to serve its membership and communities. This year, employees distributed $8,100 on behalf of the Credit Union. We appreciate our members’ continued support — we wouldn’t be where we are today without them!
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 267,000 members, $4.2 billion in assets, and nearly 900 employees.
MSUFCU Earns Two Awards from The Michigan Credit Union League
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has been honored with 2018 first place and honorable mention awards from the Michigan Credit Union League (MCUL).
The first place award is for the Louise Herring Philosophy-in-Action Member Service Award which recognizes credit unions demonstrating the practical application of the credit union “people helping people” philosophy for their members, and the honorable mention is for the Dora Maxwell Award, recognizing community service achievements by credit unions. State-level winners will go on to compete nationally for the CUNA 2018 National Awards. These award winners will be announced at the CUNA Governmental Affairs Conference, March 2019, in Washington, D.C.
MSUFCU received the Louise Herring Award for its account management program established in partnership with Mid-Michigan Guardianship Services, Inc. (MMGS) for individuals in need of guardianship and conservatorship. This program enables members of MMGS with a reliable process for identifying their clients, and allows them to cash checks at MSUFCU with a unique identification card.
MSUFCU’s CU Involved committee was recognized with the Dora Maxwell Award honorable mention. The committee was established to foster a stronger internal commitment to community volunteering by involving employees in the charity partner selection process. This includes selecting community organizations to support each year, setting volunteer goals, and providing various incentives including Volunteer Time Off.
“We are honored to be recognized for our work in the areas of member and community service,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “We establish programs, such as the MMGS, to assist members, no matter their financial standing, in achieving their goals and dreams. By contributing to a stronger community, our employees are living our core value of giving back. We are proud to contribute to a community where people are excited to live and work.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 265,000 members, $4.1 billion in assets, and nearly 900 employees.
MSUFCU Named a Top Five Workplace by Detroit Free Press for Fourth Consecutive Year
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is honored to be named a Top Workplace for 2018 by the Detroit Free Press. The Credit Union has been named as a Top Workplace each year since 2012, and has placed in the top five workplaces in the large workplace category every year since 2014.
To be considered for a Top Workplace recognition, MSUFCU employees participated in an anonymous survey administered by the Detroit Free Press covering seven areas, including organizational health factors that measure how well employees are working together toward a common cause. These include alignment, effectiveness, connection, manager evaluation, employee engagement, organization’s leader, and overall benefits.
In all, 244 organizations, with a combined 110,993 employees, participated in the survey. This year, 151 Michigan employers earned the Top Workplaces list recognition.
“At MSUFCU, our employees are passionate about working together to fulfill our mission of helping members and employees achieve their dreams,” said Silvia Dimma, MSUFCU’s Chief Human Resources Officer. “We provide an environment that fosters communication and collaboration to ensure our employees develop and are empowered. We are honored by this recognition as it underscores our commitment to our employees.”
As part of its entry for the Top Workplaces competition, MSUFCU highlighted how the credit union strives to remain competitive and innovative with its compensation and benefits. Extensive steps are taken to help employees be successful, including a comprehensive onboarding process in which new hires are integrated into the organization with an emphasis on cordialness.
Internal engagement programs include an organization-wide wellness incentive program, a skills development course offered to all employees, frequent town hall meetings with executives, an internal social media platform to connect amid expansive geographical growth, and more.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, more than 265,000 members, $4.1 billion in assets, and nearly 900 employees.
MSUFCU Opens Pop-Up Shop at RiverTown Crossings Mall in Grand Rapids
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) will open a Pop-Up Shop on November 7, 2018, at the RiverTown Crossings Mall in Grand Rapids. The Pop-Up Shop will be open November 7 – 29, 2018, from 11:00 a.m. to 8:00 p.m. Monday through Friday, 10:00 a.m. to 8:00 p.m. on Saturdays, and 11:00 a.m. to 6:00 p.m. on Sundays. Credit Union and community members are able to visit this holiday-themed space to learn about our products and services, mobile apps and website, as well as provide feedback about Credit Union services.
As an added bonus for those who visit the Pop-Up Shop, special, limited-time offers on Mortgages and Certificates will be available.
“We are excited to host a Pop-Up Shop location in Grand Rapids,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “The Pop-Up Shop provides an opportunity for us to introduce residents and visitors of the greater Grand Rapids area to MSUFCU, and show the Grand Rapids community all the ways MSUFCU helps members achieve their dreams.”
Using iPads, visitors can explore and learn about ComputerLine, MSUFCU mobile app, and the Financial 4.0 app. Information about budgeting, credit education, home buying, identity theft, membership benefits, and youth accounts will also be available.
There are plenty of activities for kids at the Pop-Up Shop, including MSU’s Sparty and OU’s Grizzly coloring masks, a photo booth with holiday themed props, and four youth gaming apps: Dream Racer, Saving Draggy, Saving Magic, and Saving With Piggy. All apps are available on Android and iOS devices.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 265,000 members, 4.1 billion in assets, and nearly 900 employees.
MSUFCU Celebrates Berkley Branch Groundbreaking
EAST LANSING, Mich. — The MSU Federal Credit Union (MSUFCU) Board of Directors and management are pleased to announce the Credit Union will open a branch at 1833 Coolidge Hwy., Berkley, Mich., in the fall of 2019.
On Wednesday, October 17, 2018, representatives from MSUFCU and the Berkley community were in attendance to make formal remarks regarding the new branch, which will be a full service location with drive-up tellers and a 24-hour ATM. It will also offer a full range of financial products, including mortgages and business services.
“The decision to continue expansion with a fifth location in Oakland County is part of our long-term growth strategy to better serve our existing and potential members,” said April Clobes, MSUFCU's President/CEO. “We are looking forward to joining the Berkley community and helping members achieve their dreams.”
The Berkley Branch is MSUFCU’s fifth location in Oakland County, and the 19th branch for the Credit Union. The location will allow the financial institution to serve a larger portion of its members residing in this area as well as offer its products and services to prospective members. More than 346,900 households are within a five mile radius of the new branch, of which 6,372 are current members. More than 51,300 MSUFCU members currently live in Oakland County.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal's Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU's Jeff Jackson Elected to Federal Home Loan Bank of Indianapolis Board of Directors
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce that Jeff Jackson, MSUFCU's Chief Lending Officer, has been elected to the Federal Home Loan Bank of Indianapolis (FHLBI) Board of Directors. In this role, he will provide leadership, strategic planning, and guidance for FHLBI to help its members with reliable, cost effective, and flexible funding resources.
Jackson is committed to strengthening and overseeing the FHLBI's core mission to provide advances for liquidity, housing, and community economic development to its members; to purchase mortgages from its members; to administer Affordable Housing Program (AHIP) grants; and to provide other correspondent banking services.
“It is an honor to have been elected to the FHLBI Board of Directors,” said Jackson. “I look forward to bringing a community-focused perspective to the FHLBI, increasing access to grants, and improving services to further economic development.”
The FHLBI Board is comprised of both member and independent directors. Board members are elected for four-year terms.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU Celebrates 70th Anniversary of International Credit Union Day
EAST LANSING, Mich. — On Thursday, October 18, 2018, MSU Federal Credit Union (MSUFCU) will, along with more than 56,000 credit unions around the world, celebrate International Credit Union Day (ICU Day) and recognize the philosophy and achievements of the credit union movement. This year’s theme, “Find Your Platinum Lining,” combines the traditional 70th anniversary gift of platinum with a play on the saying “every cloud has a silver lining.”
“Every day, but especially on ICU Day, we celebrate the people-first principles of credit unions,” said April Clobes, MSUFCU’s President/CEO. “On ICU Day, as on all other days, we demonstrate the appreciation we have for our members through our outstanding service, as we work with our members to help them achieve their goals and dreams.”
The World Council of Credit Unions, Inc. (WOCCU) was created to help establish and maintain viable credit union movements. Today, more than 235 million people are served by credit unions in 109 countries and six continents. This year’s ICU Day theme emphasizes the credit union movement’s loyalty to its members and its mission to provide them financial support and guidance.
Plan to stop by any MSUFCU branch during the week of October 15-19 for a free member gift in celebration of ICU Week. On Thursday, October 18, ICU Day, a special free member appreciation gift will be available in all MSUFCU branches. Help us celebrate MSUFCU's mission of providing superior service while assisting members to achieve financial security, their goals, and ultimately, their dreams for more than 80 years.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU Sponsors Annual Run with the Dinosaurs to Support MSU Museum
EAST LANSING, Mich. — Fall in mid-Michigan means leaves changing colors, cooler weather, and running with dinosaurs, right? In East Lansing it does!
Kids, adults and dinosaurs were seen walking and running on Michigan State University (MSU)’s campus during the 33rd annual Dinosaur Dash on October 7, 2018. MSU Federal Credit Union (MSUFCU) once again partnered with the MSU Museum to sponsor the run in support of the museum. This year, nearly 60 participants attended the Dinosaur Dash 5K walk/run, with more than 25 Credit Union employees volunteering to help distribute race packets and cheer on the walkers and runners.
“For more than 30 years we have been the title sponsor for the very popular Dinosaur Dash,” said April Clobes, MSUFCU’s President/CEO. “We are proud to be a part of the event, welcoming community families to join us in supporting the MSU Museum.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was again recognized as one of CU Journal’s Best Credit Unions to Work For, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. In 2017, MSUFCU was recognized as a Best Workplace for Women by Fortune Magazine, and an Outstanding Credit Union of the Year by the Michigan Credit Union League. The credit union has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU Recognized for Innovation by the Association of Credit Union Internal Auditors
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce a second place award for its internal audit department team by the Association of Credit Union Internal Auditor's (ACUIA) annual Best Audit Practice contest. The award recognizes the Credit Union’s internal audit team for creating and implementing an audit engagement checklist to improve the audit process.
“This is an outstanding recognition for our internal audit team,” said Jim Hunsanger, MSUFCU's Chief Risk Officer. “Rob Johnson, our Chief Internal Auditor, and his skilled team of audit professionals showed much initiative creating a comprehensive audit checklist to ensure we are performing at the highest level.”
A best audit practice is defined by ACUIA as any auditing routine, procedure, audit program step, or audit technique developed to contribute to an effective audit or cover an administrative function for an audit department. Criteria for selecting winners included originality, ability to implement or use/reuse, adaptability to the credit union size, overall value to the credit union, and the value to the audit department. The MSUFCU internal audit team received the award at the ACUIA's annual conference held in June in Chicago. The team consists of six employees.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU Announces Three Managers Join the Organization
EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU), is pleased to announce that three professionals have joined the Credit Union in management positions: Brian Techlin II as Purchasing & Logistics Manager; Joseph Wagner as Assistant Branch Manager; and Ashley Ward as Assistant Branch Manager.
“Each of these managers has exemplified exceptional skills, and we are confident that their leadership will positively benefit our members, employees, and the organization,” said Ms. Clobes.
Mr. Techlin serves as Purchasing & Logistics Manager where he oversees the operations of the department including inventory control, warehouse, ordering, and transporting supplies. He earned a Bachelor’s degree in Business Administration from Saginaw Valley State University.
Mr. Wagner currently serves as an Assistant Manager for the Clarkston Branch where he leads his team to provide appropriate guidance, products, and services to members. He attended the University of Michigan-Flint where he earned a Bachelor’s degree in Sociology and Criminal Justice.
Ms. Ward has joined the Credit Union as Assistant Manager of the Headquarters Branch where she works with employees to provide appropriate products and services, provides training, and assists with branch operations. She received a Bachelor’s degree in Criminal Justice from Ferris State University.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU Named One of Michigan's Best and Brightest in Wellness for Third Consecutive Year
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce it has once again earned the designation as one of Michigan's Best and Brightest in Wellness. The Best and Brightest Programs honors organizations that make their workplaces, their employees, and the community a healthier place to live and work. MSUFCU received this award in 2014, 2016, 2017, and 2018.
“We are thrilled to receive this award again,” said Silvia Dimma, MSUFCU's Chief Human Resources Officer. “As an organization, we work diligently to ensure we have a healthy and vibrant workplace for our employees. This commitment to our employees’ wellbeing keeps our workforce strong and healthy so they can continue to provide superior service to our members.”
Jennifer Kluge, President and CEO of the Best and Brightest Programs, said, “Health and wellness programs are at the forefront of every business looking to retain a healthy workforce. This year’s winning companies represent high standards and an exceptional commitment to their employees’ wellbeing.”
The Best and Brightest program provides yearlong education, benchmarking, assessment tools and interaction amongst the best employers throughout Michigan. For more information, visit thebestandbrightest.com.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
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MSUFCU's James Hunsanger Appointed to the Bureau of Consumer Financial Protection's Credit Union Advisory Council
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce the appointment of James Hunsanger, MSUFCU's Chief Risk Officer, as one of seven new members to the Bureau of Consumer Financial Protection's Credit Union Advisory Council by Acting Director Mick Mulvaney on September 7, 2018.
“I am honored to serve on this council,” Hunsanger said. “I look forward to playing a key role in advising the Bureau leadership on a broad range of consumer financial issues from a credit union perspective.”
Mulvaney said, "I am appointing experts to the Bureau’s advisory committees who will bring a fresh perspective to our important work. These experts are highly talented individuals in consumer finance markets, and we look forward to working closely with them throughout their service."
The Bureau regulates the offering and provision of consumer financial products or services under the federal consumer financial laws and educates and empowers consumers to make better informed financial decisions. As a U.S. government agency, the Bureau makes sure banks, lenders, and other financial companies treat consumers fairly.
The newly appointed members include experts in consumer protection, financial services, FinTech, community development, fair lending, civil rights, and consumer financial products and services as well as representatives of community banks and credit unions. Advisory committee membership reflects expertise across the range of issues under the Bureau’s jurisdiction. New members will serve a one-year term.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU Helps Kickoff MSU 2018 Football Season with Annual Kids Contest
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce the 2018 MSUFCU Kickoff Kids Sweepstakes. During the Michigan State University (MSU) 2018 football season, kids entered into the sweepstakes will be selected randomly to participate as a Kickoff Kid for one of the seven home games.
“We are excited to again be part of this once in a lifetime chance for kids to join the MSU football team during a home game,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “By partnering with MSU, we are helping kids in our community share the great tradition of MSU football.”
For each MSU home football game, two kids will be randomly selected to join the Spartans on the sidelines and run onto the field to pick up the kicking tee after each kickoff. In addition, each winner receives a MSU football jersey, a sideline pass, two tickets to the game for their parents/guardians, and a parking pass.
For the first MSU home football game on August 31, 2018, Jason Lea, Jr., age 11, and Will Kaiser, age 9, kicked off the season as the first participants in the Kids Kickoff Contest. (See attached photo).
You can still enter your Spartan fan in the contest by completing the entry form at msufcu.org/specialoffers/kickoffkids. Children must be between the ages of six and 11 years old to be entered. Parents/guardians will be contacted by MSUFCU at least five business days before the home MSU football game at which their child is selected to be a MSUFCU Kickoff Kid. Children/parents do not need to be MSUFCU members to win.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU Hosts Nearly 900 Community Members During Annual Kids' Day
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) hosted its annual Kids’ Day on August 4, 2018, welcoming nearly 900 community members. This event featured inflatables, a magician, balloon animals, face painting, food, and fun for children and their families.
“We were excited to host this event once again and offer a day of fun for families in our community,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Kids’ Day has traditionally been an opportunity for families to spend time together playing games, stopping by the photo booth, having balloon animals made, and enjoying lunch and other treats. This annual event also gives MSUFCU employees opportunities to build stronger relationships with our current and future members — especially our youth members — by interacting with them in a casual and relaxed atmosphere.”
As part of Kids’ Day, games focusing on science, technology, engineering and math (STEM) subjects were available for children to play as well as information about youth accounts and financial education. WKAR also provided information about its PBS children’s shows which encourage early learning. Through this annual event, MSUFCU promotes responsible money management for children and their families.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU's eStatement Promotion Benefits Michigan Arbor Day Alliance
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce a $500 donation to the Michigan Arbor Day Alliance (MADA) as a result of a recent eStatement promotion. During the promotion, employees in the branches, Call Center, and eServices departments helped 1,537 members convert from paper statements to eStatements.
“This eStatement promotion not only educated our members about their options when it comes to receiving their statements, it enabled us to support one of our community partners, the Michigan Arbor Day Alliance,” said Whitney Anderson – Harrell, MSUFCU’s Chief Community Development Officer. “With the number of members who converted to eStatements, we were able to make a $500 donation to this outstanding organization, helping create a more vibrant and green community. MSUFCU offers an eStatement option for accounts to support the greening of the Greater Lansing community which also supports MADA’s mission as well.”
The Credit Union has had an ongoing partnership with MADA, a coalition of organizations dedicated to celebrating Arbor Day and the important role trees play in community health and wellbeing, since 2013. Together, MSUFCU and MADA help provide local students with the opportunity to learn about the importance of forestry and natural resources. Over the course of the partnership more than 500 trees have been planted by MSUFCU employee volunteers in the Greater Lansing area.
Photo caption: Danielle Deneau, Marketing and Communication Manager for MSUFCU, left, presents a $500 check to Sarah Bauer, Outreach Coordinator for the Michigan Arbor Day Alliance.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, a Michigan Best and Brightest in Wellness award winner, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU Receives Great Place to Work Certification
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) was recently certified as a great workplace by the independent analysts at Great Place to Work®. MSUFCU earned this credential based on extensive ratings provided by its employees in anonymous surveys.
Great Place to Work® is a global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, Great Place to Work® provides the benchmarks, framework, and expertise needed to recognize outstanding workplace cultures. In the United States, Great Place to Work® produces the annual Fortune "100 Best Companies to Work For®" list and a series of Great Place to Work® Best Workplaces lists.
“This recognition affirms the dedication of MSUFCU to continually strive to create a positive, welcoming, and open work environment,” said Silvia Dimma, Chief Human Resources Officer of MSUFCU. “We work to make MSUFCU a place our employees want to come to work every day and do their best to serve our members. This certification demonstrates we are creating this type of environment.”
Sarah Lewis-Kulin, Vice President of Great Place to Work Certification & List Production, said “According to our study, 91% of employees say MSU Federal Credit Union is a great workplace.”
This certification was awarded as based on 344 employee survey results concluding that 98% of employees have great pride in MSUFCU and 97% of employees say the organization offers special and unique benefits. A summary of all results is available here.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU 2018 Amazon Prime Day Promotion
MSUFCU’s Amazon Prime Day Promotion
Encourages Members to Make Responsible Financial Decisions
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) offered members an opportunity to win gift cards for using their MSUFCU Visa Debit or Credit Cards once again on Amazon Prime Day (July 16, 2018). The Credit Union’s promotion encouraged card-holding members to learn about and responsibly use their debit and credit cards while offering a fun and engaging promotion. At the end of the promotion, one MSUFCU member who used a MSUFCU Debit Card and another one who used a MSUFCU Credit Card during Amazon Prime Day were randomly selected to each receive a $250 gift card.
Comparing 2017 Prime Day to 2018 Prime Day, MSUFCU members’ Amazon purchases with MSUFCU cards increased 63% for debit cards and 65% for credit cards, surpassing the promotion’s goals in both categories.
Rates on MSUFCU’s Visa Credit Cards are as low as 8.9% APR, significantly lower than the national average. In addition to low rates, the credit cards have various benefits, including no annual fees, no application fees, no balance transfer fees, 1% cash back on all purchases, $0 fraud liability, and card lock and mobile location confirmation. MSUFCU debit cards are free with checking accounts and offer a convenient way to make purchases.
“Helping our members manage their finances so they can achieve their dreams is part of our mission,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Through this promotion, we encouraged our members to use their MSUFCU debit or credit cards to take advantage of Amazon Prime Day specials while also empowering them with knowledge to help them make the right financial decisions for their situations.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, an Outstanding Credit Union of the Year by the Michigan Credit Union League, and is certified as a Great Place to Work®. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 260,000 members, more than $4.1 billion in assets, and nearly 900 employees.
MSUFCU Employees Donate More Than $92,000 to Charity
EAST LANSING, Mich. — In the first half of 2018, as part of a yearlong charitable giving campaign, employees of MSU Federal Credit Union (MSUFCU) raised $92,908 to donate to four charities: Court Appointed Special Advocates (CASA), Kid's Food Basket, Lighthouse of Oakland County, and Capital Area United Way.
Every year, employees select three charities along with United Way to support through their charitable giving efforts and raise funds through special events and activities, including: dress down days, movie theatre ticket purchases, bake sales, and more. Money raised each quarter is divided evenly between the four charities and then presented to these charities.
“Nonprofit organizations play a vital role in shaping and strengthening our communities,” said April Clobes, MSUFCU's President/CEO. “The work our employees do to raise funds, volunteer at, and support these organizations is one way we fulfill our core value of giving back to the community. I am continually impressed by the compassion and devotion our employees show through our annual charitable giving campaigns.”
CASA provides highly trained volunteers to advocate for the best interests of children who are under court jurisdiction due to abuse and neglect, serving Barry, Eaton, and Ingham Counties. Kid's Food Basket creates Sack Suppers for children in West Michigan living at or under the poverty line, providing well-rounded and nutritious evening meals. Lighthouse of Oakland County provides short-term emergency assistance and other support and services to help families become economically self-sufficient. Capital Area United Way supports tri-county programs and services that address complex health and human service problems.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 259,000 members, more than $4 billion in assets, and nearly 900 employees.
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MSUFCU Receives 2018 Ad POP Award
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce it has received the 2018 Ad POP (Pride in Online and Print) Award presented by the National LGBT Media Association.
Ad POP awarded MSUFCU for the best representation of LGBT individuals in online and print advertising in regional LGBT media. MSUFCU was honored with this award at both the national and regional levels at the Between the Lines’ 25th Anniversary Celebration in Detroit on June 8, 2018.
“This award is a great honor, and we are proud to be recognized for our advertising efforts to represent the LGBT community,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “At MSUFCU, we embrace and celebrate diversity in the communities we serve as well as in our workplace. Supporting members of the LGBT community in our ads is one of many ways we demonstrate our commitment to equality.”
Ad POP is a production of the National Gay Media Association, a group of the nation's leading LGBT newspaper publishers, located in New York (Gay City News); Washington, D.C. (Washington Blade); Boston (Bay Windows); Philadelphia (Philadelphia Gay News); Detroit (Between the Lines); Chicago (Windy City Times); Dallas (Dallas Voice), Los Angeles (LA Blade), San Francisco (Bay Area Reporter), Atlanta (Georgia Voice), Ft. Lauderdale (SFGN) and Orlando (Watermark).
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 255,000 members, more than $4 billion in assets, and 850 employees.
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MSUFCU's Executive Vice President Honored as Professional of the Year
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce that its Executive Vice President of Member Services, Lea Ammerman, was awarded the Professional of the Year Award by the National Association of Federally-Insured Credit Unions. Ammerman was recognized at NAFCU’s 51st Annual Conference and Solutions Expo on June 20, 2018.
“Lea is dedicated to constant improvement, executing strategies and initiatives to benefit our members,” said April Clobes, MSUFCU’s President/CEO. “She works tirelessly to make a difference in the lives of our members and our employees.”
Ammerman leads the member-facing areas of MSUFCU, including 18 branches, Call Center, eServices, and Specialty Accounts. She has played a crucial role in implementing a modern, open concept layout for branches and saving members more than $50 million in interest since 2013, among other enhancements and innovations to the Credit Union’s member service.
“I am honored to receive NAFCU’s Professional of the Year Award,” said Ammerman. “My passion for MSUFCU and the Credit Union philosophy of people helping people is instrumental in every project I lead and every interaction I have with members and employees. It is our mission and my guiding focus to provide superior service to members, and I am grateful to work among such dedicated employees who share that same vision.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 255,000 members, more than $4 billion in assets, and 850 employees.
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MSUFCU Celebrates Students with Stand Out Student Scholarship
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) awarded a $500 Stand Out Student Scholarship to Scott Thomas from Grand Ledge High School on June 15, 2018. MSUFCU, in partnership with WILX, created the Stand Out Student of the Week, honoring students who have achieved academic excellence.
Each week, a student was selected as the Stand Out Student and offered the opportunity to then apply for MSUFCU’s Stand Out Student Scholarship. Those students completed applications on MSUFCU’s website and must have had a Grade Point Average of 3.0 or higher, be a member of MSUFCU, written an essay on why financial education is important, and provided a letter of recommendation from a teacher or school advisor to be eligible to receive the scholarship.
“We are proud to recognize these students for their academic achievements and help support them as they continue to learn and grow,” said Whitney Anderson-Harrell, MSUFCU’s Chief Community Development Officer. “MSUFCU’s mission is to help members achieve financial security, and ultimately, their dreams, and we will be there every step of the way, especially to help them enhance their financial literacy.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, over 255,000 members, more than $4 billion in assets, and 850 employees.
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MSUFCU Announces New Youth Accounts and Online Youth Store
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce the recent release of its new youth accounts and digital Youth Store. The new youth account structure is designed to better engage and educate MSUFCU’s youth members based on their interests and financial literacy.
Previously, MSUFCU offered three youth accounts: Sweet Pea (ages 0-4), Dollar Dog (ages 5-12), and Cha-ching (ages 13-17). The Credit Union now offers five youth accounts targeting smaller age groups: Sweet Pea (ages 0-2), Dollar Dog (ages 3-6), Cyber Saver (ages 7-10), Money Club (ages 11-13), and CU Succeed (ages 14-17).
The online Youth Store will replace MSUFCU’s Dollar Dog Store that was previously only offered to Dollar Dog members ages 5-12 who earned and redeemed their coins for prizes at branches. Now, all youth members will receive one virtual coin for every $10 deposited into their accounts, whether the deposit is made at a branch, an ATM, via eDeposit, or by mail. Members can then redeem the coins for fun and exciting prizes via ComputerLine (MSUFCU’s online banking system) in the digital Youth Store.
“We’re excited to enhance our youth account options, as we are committed to helping our young members acquire greater financial independence,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “The new structure gives us an opportunity to build stronger relationships with our young members and will help them learn positive financial habits. By offering the new online Youth Store, we can also reward our youth members for saving money, keeping them excited about their financial futures.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 255,000 members, more than $4 billion in assets, and 850 employees.
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MSUFCU to Host Peckham's Art from the Heart Exhibit
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) will partner with the Peckham Community Partnership Foundation to host the 2018 Art from the Heart exhibit from May 15 – June 14, 2018. The Art from the Heart program provides professional, individualized instruction in the visual arts to artists with significant disabilities and other barriers to employment.
Community members and media representatives are invited to attend the opening reception at MSUFCU Headquarters located at 3777 West Road in East Lansing, on Tuesday, May 15, from 6:00 p.m. to 8:00 p.m. Attendees can enjoy refreshments, meet the artists, and purchase artwork that will be on display. The exhibit will also be available for viewing during MSUFCU’s normal business hours until June 14, 2018.
Peckham Inc. is a nonprofit community vocational rehabilitation organization that values quality, diversity, and performance. MSUFCU helps support Peckham’s programs via financial education and its involvement in events such as Art from the Heart.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 255,000 members, more than $4 billion in assets, and 850 employees.
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MSUFCU Ranks Highly in Consumer Reports' Credit Union Survey
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has ranked highest among 70 credit unions throughout the nation in Consumer Reports’ 2017 Banking Survey, with an overall reader score of 96 out of 100.
Consumer Reports sent the survey to its members asking questions about their credit unions’ customer service, website usefulness, ease of online transactions, convenience of hours and locations, and wait times. Overall ratings were based on the responses of 16,455 Consumer Reports members. MSUFCU was the only credit union to receive superior rankings in all six categories.
“Our top priority is to provide superior service to our over 250,000 members worldwide,” said April Clobes, MSUFCU President/CEO. “We do this not only through in-person interactions, but also by offering a robust mobile banking app, free services such as bill payment and eDeposit, and a leading-edge fraud monitoring program that protects our members and their accounts. Additionally, we offer extended hours in our branches, call center, and eServices department, so that members can speak with us in the ways they feel comfortable at times convenient for their schedules.”
MSUFCU has made several recent enhancements to its service offerings, all focusing on the specific needs of members. These include: remodeling three branches with an open model where members can speak to one representative to complete their personal and business financial needs; redesigning its website to optimize users’ experiences and navigation while researching Credit Union products and services; improving and adding online account and mobile app services, providing members with more control over their accounts no matter where they are; and hosting unique events on specialized topics so members can achieve greater financial capacity from a reliable source.
April added, “our mission and values focus on providing superior service to our members, and ultimately helping them achieve their dreams. Our employees are committed to helping members achieve financial success with each and every interaction.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, over 250,000 members, more than $3.8 billion in assets, and 850 employees.
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MSUFCU Achieves Milestone: Reaches $4 Billion in Assets
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is excited to announce that it has reached $4 billion in assets, as of March 31, 2018. This milestone is accompanied by year over year loan growth of over 19%, member growth of nearly 9%, and asset growth of 13%.
In 2017, the Credit Union celebrated its 80th anniversary, grand opening of a second building on its headquarters campus, hiring of an 800th employee, renovations at three branch locations, and grand opening of a new branch location in Grand Rapids, Michigan.
“Our tremendous growth is due to the support of our members, dedication of our employees, and strength of our community,” said April Clobes, MSUFCU’s President/CEO. “Our success is made possible because of those who support us, and we will continue to serve them with superior service, secure and convenient account access, innovative products and services, and philanthropic support for organizations that help make our communities places we are proud to live and work.”
Looking forward, MSUFCU plans to open two branches in the metro-Detroit area, rebrand its youth accounts, and continue to offer products and services that best suit the needs of its members.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 255,000 members, more than $4 billion in assets, and 850 employees.
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MSUFCU Recognized by Visa for Innovative Use of Its Products
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is honored to announce that the Visa Debit Processing Services (DPS) Client Achievement Awards recognized the organization for its collaboration and implementation of innovative Visa services for members, winning the Overall Portfolio Excellence category in the client showcase.
MSUFCU partnered with Visa DPS to add protection and convenience to its suite of fraud monitoring services with Visa Card Lock and Mobile Location Confirmation. Visa Card Lock allows members to lock or unlock their cards from their online accounts. This offers members control over their cards and additional account safety, as they can lock their cards to prevent fraudulent purchases and easily unlock cards when they are ready to use them again. Mobile Location Confirmation compares the location of members’ mobile devices to the location of transactions made with their Visa Debit and Credit Cards. By enrolling in this service, members share their mobile devices’ locations with MSUFCU and Visa so that it can be factored into Visa’s transaction approval process and potentially decline transactions made in a location that differs from where the devices are.
“We have a highly mobile membership. Knowing the lifestyles of our members, we wanted to offer a service that gave them more control, with minimal disruption,” said Nicole Dilts, MSUFCU’s Assistant Vice President of Payment Systems. “These new features work to our members’ advantages, providing them convenience, simplicity, and confidence that their accounts are protected.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association. Founded in 1937, MSUFCU has 18 branches, over 250,000 members, nearly $4 billion in assets, and 850 employees.
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Davis, MSUFCU CMO, Honored with Top Marketing Award
EAST LANSING, Mich. — Deidre Davis, Chief Marketing Officer of MSU Federal Credit Union (MSUFCU), received the 2018 Marketing Professional of the Year award from the Credit Union National Association (CUNA) Marketing & Business Development Council. Ms. Davis was honored with this award during the Recognition Dinner and Awards on March 13, 2018.
The Marketing Professional of the Year Award celebrates individuals who exemplify excellence in credit union marketing and are dedicated to benefiting members, supporting communities, and advancing the ideals of the credit union movement.
“This award is a testament to the creative talent, skill, and vision Deidre contributes to the success of the Credit Union,” said April Clobes, MSUFCU’s President/CEO. “Her marketing efforts and strategic foresight demonstrate her commitment to our members and community through the mission and core values.”
In the last year, under Ms. Davis’ leadership, the marketing and communications department of MSUFCU created numerous innovative programs and initiatives designed to meet and exceed business objectives, including: a first-time homebuyers’ mixer, an Amazon Prime Day promotion, an event celebrating the Credit Union’s 80th anniversary and the grand opening of its newest headquarters building, and several other unique promotions that connected members with the products and services that help them achieve their dreams.
“I am honored to have been selected as Marketing Professional of the Year by CUNA,” said Davis. “My primary objective, through our marketing and communication efforts, is tell MSUFCU’s story — to explain how we can help members — and potential members — achieve financial success, and ultimately, their dreams. I am incredibly fortunate to be part of the Credit Union movement, and am thankful to work in an industry I am truly passionate about.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937, MSUFCU has 18 branches, over 250,000 members, more than $3.85 billion in assets, and 850 employees.
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MSUFCU CFO Receives Inaugural Great Place to Work® For All Leadership Award
EAST LANSING, Mich. — Sara Dolan, Chief Financial Officer of MSU Federal Credit Union (MSUFCU), received the Great Place to Work For® All Leadership Award, recognizing women leaders from companies in FORTUNE’s annual list of the 100 Best Companies to Work For and Best Workplaces for Women. Winners were honored at a gala dinner on March 7, 2018 during Women’s History Month.
“Sara leads with confidence and is dedicated to the Credit Union: both its members and its employees,” said April Clobes, MSUFCU’s CEO/President. “She has played an instrumental role in our growth through her leadership, innovation, and commitment, and she continues to help propel us towards a promising future.”
Employee development is a core focus for Dolan, shown in interactions between her and her teams and unique projects she has spearheaded at the organization. In 2017, Dolan created the Ignite Innovation Competition, an incentive program inviting employees to submit strategic project proposals to help the Credit Union enhance its products, services, and processes to meet business objectives. She has also executed strategies aimed to create more efficient workflows for employees, enhancing their work experiences.
“I am humbled to be recognized among such dedicated and passionate women leaders in the nation,” said Dolan. “Throughout my career, colleagues, friends, and family have empowered me to lead passionately and to honor my community. Understanding how these connections created an environment of opportunity for me, I hope to instill that same support in all with whom I interact.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. Last year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937, MSUFCU has 18 branches, over 250,000 members, more than $3.85 billion in assets, and 850 employees.
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MSUFCU Donates $100K to Lansing Promise
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) announced a $100,000 donation to Lansing Promise, presenting a check on Thursday, January 18, 2018, at its Headquarters campus.
The Lansing Promise is a scholarship program providing access to place-based tuition assistance for all eligible high school graduates or GED recipients living and schooling within the Lansing School District boundaries. By reducing financial barriers to college and career training after high school, the Promise is changing outcomes for an entire generation.
“This donation is an investment in our community and in the Lansing Promise scholars to help them achieve their dreams,” said April Clobes, MSUFCU’s President/CEO. “With local businesses supporting Lansing Promise through not only monetary donations but also mentorships, internships, and employment, we are all helping to build a brighter and more vibrant community.”
Promise scholars are eligible to receive tuition assistance over a four-year window to complete their associate’s degree, become certified in a skilled or professional trade at Lansing Community College, or receive an award of $6,500 toward their first two years at Michigan State University or Olivet College. Since 2012, more than 750 Promise Scholars have set foot in a collegiate classroom and have earned more than 120 degrees and certificates.
“Lansing Promise imagines a community that allows kids to lean in and achieve their dreams with access to education,” said Justin Sheehan, Lansing Promise’s Executive Director. “Together, with partners like MSUFCU, we are creating the conditions for success to occur. We believe in our children, knowing that education can change lives.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Raises Funds for Children's Grief Awareness Month
EAST LANSING, Mich. — MSU Federal Credit Union launched a unique promotion to honor Children’s Grief Awareness Month in November by donating a penny to Ele’s Place every time a Credit Union member used his or her MSUFCU credit or debit card. In total, MSUFCU donated $4,990.01 to Ele’s Place, presenting a check on December 12, 2017.
Through the It All Adds Up promotion, members opted-in to participate through their online accounts in MSUFCU’s mobile app or ComputerLine, the Credit Union’s online banking service. Each time an enrolled member used his or her MSUFCU credit or debit card, the Credit Union added a penny to the total donation amount. The promotion ran throughout the month of November.
“Our It All Adds Up promotion invited our members to be a part of an initiative to support Ele’s Place during Grief Awareness Month by doing something that everyone could easily be a part of,” said April Clobes, MSUFCU’s President/CEO. “As a credit union, we operate within the founding principle of ‘people helping people’ and this promotion showcases how as little as a penny can make a difference and how our members, by making every day purchases, are truly helping others.”
Ele’s Place is a healing center for grieving children and teens. Four locations support families throughout the Lansing, Ann Arbor, Grand Rapids, and Flint areas and beyond. Each week, peer support group programs help hundreds of children, ages 3–18, learn how to cope and begin to heal after the death of a parent, sibling, or other loved one.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
MSUFCU Recognizes Growth and Development with Additional Management Promotions
EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU) is pleased to announce the promotions of five employees to management positions: Vicky Huhn, Call Center Manager; Lauren Kotlarczyk, Community Development Manager; Liam Petraska, Web and Mobile Development Manager; Liliana Torres, Call Center Manager; and Mary Beth Vandenberg, Branch Manager.
“Each of these managers has exemplified exceptional development and skills, and we are confident that their continued leadership will positively benefit the organization, the employees, and our members,” said Ms. Clobes.
Ms. Huhn started at MSUFCU in 2013 in our branch network. As a Call Center Manager, she mentors and develops employees who provide superior service to members. She graduated from Eastern Michigan University with a Bachelor of Arts in Women and Gender Studies and Psychology.
Ms. Kotlarczyk joined MSUFCU in 2009 as a student intern. In her current role, she helps facilitate community involvement efforts. She holds a Bachelor of Arts in Professional Writing from Michigan State University.
Mr. Petraska started in 2016 as a Web Developer in the Web and Mobile Development department, where he is currently a manager. He holds a Bachelor of Arts in Telecommunications from Michigan State University.
Joining the Credit Union in 2015, Ms. Torres supports the daily operations of the Call Center and helps employees achieve their professional goals. She received a Bachelor of Arts in Accounting from Michigan State University.
Ms. Vandenberg serves as a Branch Manager in the Downtown Lansing and Sparrow locations and has worked for MSUFCU since August 2017. She received a Bachelor of Arts in Psychology from Rosary College.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, over 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Encourages Employee Development Through Assistant Manager Promotions
EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU) is pleased to announce the promotions of Rico Javier to Assistant Branch Manager of the Downtown Lansing and Sparrow branches and Paul Thelen to Assistant Branch Manager of the East Lansing and Union branches.
“From the first day of employment, we hope to nurture employees’ professional growth and development,” said Ms. Clobes. “The promotions of Mr. Javier and Mr. Thelen to Assistant Manager positions are great examples of employees who began careers at the Credit Union who took advantage of our many development opportunities, leading to their current positions and numerous contributions to our organization and members.”
Mr. Javier joined MSUFCU in 2013, serving members in the eServices Department for three years and entering into the Management Development program to the gain experience and skills necessary to succeed on a management level. As an Assistant Branch Manager, he supports the teams at the Downtown Lansing and Sparrow branches as they provide superior service to members. Mr. Javier received his Bachelor of Arts in Biology from Kalamazoo College and has coached recreational youth basketball in East Lansing outside of the Credit Union.
Mr. Thelen has worked at MSUFCU since 2013, holding positions in the branch network and Call Center. In his current role at the East Lansing and Union branch locations, he helps branch employees reach their professional goals and continue development, increase operational efficiency at the branches, and builds and fosters relationships with members through education and superior service. He received a Bachelor of Business Administration from Northwood University, studying Advertising, Marketing, and Management.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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OU Credit Union Makes $1 Million gift to Support International Education
EAST LANSING, Mich. — OU Credit Union, a trade name of MSU Federal Credit Union (MSUFCU) has announced a $1 Million donation to Oakland University over the next five years, supporting students who participate in study abroad and international educational opportunities.
OU Credit Union’s President/CEO, April Clobes, and Chief Financial Officer, Sara Dolan, presented the donation at an Oakland University Board of Trustees meeting on December 11, 2017.
“International education advances students’ learning by broadening their life experiences and personal connections — a competitive quality when entering the workforce,” said Clobes. “Our donation will bring this opportunity to more students looking to enrich their academic, professional, and personal experiences with a global perspective.”
OU Credit Union has been the official credit union of Oakland University since 2013, but the partnership between the University and Credit Union existed long before then when Michigan State University formed the establishment as Michigan State University – Oakland in 1957. Today, OU Credit Union has two branches on and adjacent to campus and provides annual scholarships, sponsorships, community involvement, and financial education to the students, faculty, staff, and community members of the Oakland area.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU President/CEO Receives Honorary Alumni Award from Oakland University
EAST LANSING, Mich. — OU Credit Union, a trade name of MSU Federal Credit Union (MSUFCU), is pleased to announce the selection of April Clobes, MSUFCU President/CEO, as the recipient of the 2017 Oakland University Honorary Alumni Award. Ms. Clobes was honored at the Alumni Awards Banquet in October 2017.
The Honorary Alumni Award recognizes an individual who did not graduate from Oakland University but who has provided outstanding service to the university.
“I am honored to be recognized among such esteemed alumni and to join the prestigious group of honorary alumni award winners,” said Ms. Clobes. “Oakland University consistently demonstrates their commitment to innovation and continues to deliver quality education and experiences to its students and the community, and I am grateful to help OU student achieve their dreams through my service to the University.”
Oakland Unviersity began in 1957 as Michigan State University - Oakland and has since grown to a student-centered, doctoral research institution with a global perspective. Students receive a distinct educational experience with opportunities to engage more deeply with their peers, faculty and staff, and academic experiences.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Recognizes Growth and Development Through Several Management Promotions
EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU) is pleased to announce the promotions of five employees to management positions: Erika Fussman, Compliance Manager; Seth Kissling, Indirect Lending Manager; Erin Olin, Payment Services Manager; Jeff Skeans, eServices Manager; and Jamie Smathers, Loss Prevention Manager.
“Each of these managers has exemplified exceptional development and skills, and we are confident that their continued leadership will positively benefit the organization, the employees, and our members,” said Ms. Clobes.
Ms. Fussman joined MSUFCU in 2011. She now oversees Compliance, Bank Secrecy Act, and Quality Control, mitigating risk to the Credit Union and members. She holds a Bachelor of Science in Business Administration in Marketing from Central Michigan University.
Joining MSUFCU in 2015, Mr. Kissling helps employees working with lending partners to fund and service loans and leases. He received a Bachelor of Science in Business Administration in Finance from Liberty University.
Ms. Olin has worked at MSUFCU since 2011, working in Payment Services for nearly five years before transitioning to her current management role. She received a Bachelor of Science in Business Administration from Northwood University and holds an Accredited ACH Professional (AAP) certification.
Mr. Skeans joined MSUFCU in 2013. In his current role, he coaches employees who assist members via eMessage and Live Chat. He received a Bachelor of Arts in Economics and Management from Albion University.
Ms. Smathers began at the Credit Union in 2015. Currently, she oversees Loss Prevention, serving members experiencing hardships. She received a Bachelor of Arts in English and Sociology from Michigan State University.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the fourth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Encourages Healthy Living for Employees
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is proud to announce it has been recognized with a Best and Brightest in Wellness award and was celebrated at this year’s Michigan’s Best and Brightest in Wellness event on October 20, 2017.
MSUFCU knows the value of encouraging healthy lifestyles with its more than 800 employees and implemented an internal wellness program: CU Healthy. Promoting optimal wellness creates a stronger workplace community where employees engage more deeply with one another, the organization, and nearly 250,000 members.
“Throughout the year, we actively support employees’ health and wellness through an incentive program, local 5K races, healthy competitions, and more,” said Silvia Dimma, MSUFCU’s Chief Human Resources Officer. “We encourage these wellness initiatives to help our employees achieve sound minds and bodies at work and beyond.”
Each month, CU Healthy sponsors local 5K races and offers employees complimentary registrations, hosts quarterly wellness challenges, and partners with Sparrow to offer a wellness tracking program where employees can receive cash incentives each quarter for their participation.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the sixth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Pays It Forward in the Community
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) employees performed random acts of kindness to pay it forward in the community the week of November 12-17, 2017. A total of 93 employees reached 210 hours of community service to celebrate the Credit Union’s 80th anniversary on November 15.
Since 2012, MSUFCU has held an annual Pay It Forward week to celebrate the Credit Union’s continued growth and thank loyal members and the community. This year marks a significant milestone as the Credit Union reached 80 years of serving those in the community to build more secure financial futures and achieve dreams. MSUFCU’s success and growth is the result of unyielding support from members and community members, and Pay It Forward week is one way to show gratitude, spread kindness, and build a stronger community.
Employees set out in the Greater Lansing and Oakland County areas, visiting local establishments to give out free gift cards, purchase food and beverages for restaurant and coffee shop patrons, and deliver supplies to Footprints of Michigan and the Greater Lansing Food Bank. Some organizations and businesses benefiting from Pay it Forward this year include The Firecracker Foundation, Capital Area Humane Society, March of Dimes, Many Hands, Union Food Court, and more.
“The growth and success that we have experienced started and continues with our community and its support,” said April Clobes, MSUFCU’s President/CEO. “We began 80 years ago with a mission to help our members achieve financial success. I am proud that we have remained true to our mission and of how our employees reflect our mission in their daily interactions with members.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. This year, the Credit Union was named the #5 Top Workplace in the large employer category by the Detroit Free Press, one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking in second place for the National Alphonse Desjardins Adult Financial Education award in 2017 by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU President/CEO Receives 2017 Lansing Regional Chamber of Commerce ATHENA Award
EAST LANSING, Mich. — April Clobes, President/CEO of MSU Federal Credit Union (MSUFCU), is honored as the 2017 ATHENA Award recipient from the Lansing Regional Chamber of Commerce. Ms. Clobes will be recognized at the annual ATHENA Award Luncheon on Thursday, December 7. The Luncheon will take place 11:30 a.m.-1:30 p.m. at the Kellogg Hotel and Conference Center in East Lansing.
The ATHENA Award honors women and men who strive towards the highest levels of professional accomplishment, who excel in their chosen fields, have devoted time and energy to their communities, and who pave paths for other women to follow. The award celebrates the potential of all women as leaders in the community and recognizes those who support them.
Ms. Clobes regularly meets with female business students at MSU to provide mentoring opportunities as well as
assists the women who work with her at the Credit Union in their professional development through direct mentorship programs and frequent town hall meetings. She is also actively involved in creating a stronger community by serving on the Lansing Chamber of Commerce Board and eight other boards, including serving as president of the MSU Wharton Center Advisory Council.
“I am honored to be included among such esteemed past recipients of the ATHENA Award. The support and encouragement I have received from colleagues, mentors, family, and friends alike has been instrumental to my professional and personal development,” said Ms. Clobes. “Those meaningful relationships are why I work to mentor other women and strengthen our community, understanding that we all achieve success together.”
The ATHENA Award was created by former Lansing Chamber President Martha Mertz in 1982 and has since spread around the world. More than 6,000 awards have been presented in over 500 communities in the United States, Canada, China, Russia, the United Arab Emirates, and the United Kingdom.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. This year, the Credit Union was named the #5 Top Workplace in the large employer category by the Detroit Free Press, one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking in second place for the National Alphonse Desjardins Adult Financial Education award in 2017 by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Appoints Two New Assistant Vice Presidents
EAST LANSING, Mich. — April Clobes, President and Chief Executive Officer (CEO) of MSU Federal Credit Union (MSUFCU) is pleased to announce the promotions of Meredith Crowl to Assistant Vice President of Business Solutions and HelpDesk and Nicole Dilts to Assistant Vice President of Payment Systems.
“Ms. Crowl and Ms. Dilts bring a wealth of knowledge gained both from their time at the Credit Union and experiences beyond the organization,” said Ms. Clobes. “I look forward to the contributions they will make as we expand our product offerings and enhance the service we provide to members.”
Ms. Crowl joined the Credit Union in April 2014 as a Network Systems Assistant Manager and worked as a HelpDesk Manager since 2015. As the Assistant Vice President of Business Solutions and HelpDesk, she works with business units to provide technology solutions, enhance employee tasks, and increase member-service efficiency. She received a Bachelor of Science in Computer Science from Olivet Nazarene University and volunteers for Camp Barakel and her church.
Ms. Dilts has worked at MSUFCU since 2009, serving as a Payment Services Manager for six years. She oversees the Credit Union’s Card and Payment Services Departments, creating and maintaining a vision for both areas, while managing various payment-related projects. She holds a Bachelor of Science in Finance from Michigan State University, an MBA from Northwood University, and earned an Accredited ACH Professional (AAP) certification. Beyond the Credit Union, she serves on the Regional Payments Association Committee and Board, coaches youth sports for DeWitt Area Recreation Authority, and served as Treasurer of the Alfa Foundation.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Named as Top Workplace in Detroit Free Press
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is proud to announce that it has been named as a Top Workplace by the Detroit Free Press for the sixth consecutive year.
To be considered for a Top Workplace recognition, MSUFCU employees participated in an anonymous survey administered by the Detroit Free Press, measuring employees’ experiences and feelings about the organization. Supplementing survey responses, the Credit Union also submitted a comprehensive report detailing employee demographics, culture, and programs.
“Fulfilling our mission and core values to serve members and build stronger communities begins with our employees,” said April Clobes, MSUFCU’s President/CEO. “We provide an engaging work environment, a culture through which they can connect with one another, and internal resources with which they can learn and grow, helping to empower employees to make the best decisions possible to serve our members.
Internal engagement programs include an organization-wide wellness incentive program, a skills development course offered to all employee levels, frequent town hall meetings with executives, an internal social media platform to connect amidst expansive geographical growth, and more.
MSUFCU has been honored as a Top Workplace since 2012, and has placed in the top five workplaces for the large workplace category every year since 2014.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Honored as Second Place National Winner in Adult Financial Education
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is honored to announce that it has received second place recognition in the nation for the Alphonse Desjardins Financial Education Award in the Adult category, presented by the Credit Union National Association (CUNA). In October, MSUFCU announced it had received first place in both the Desjardins Adult and Youth categories at the state level by the Michigan Credit Union League (MCUL) and would go on to compete against other state league winners for the national award.
MSUFCU believes that financial education and access to resources are two tools necessary for achieving financial security and dreams and relays this into every interaction between employees, members, and the community. All educational initiatives and events are free to the public and include: monthly financial education articles posted on Lansing State Journal’s website, in Capital Area Women’s Lifestyle Magazine and ING magazine, and on MSUFCU’s Financial 4.0 website for students; seminars on specialized topics such as estate planning and college tuition preparation for students; lunch and learn classes at various local employers; educational TV and radio snippets on MomsEveryday on WILX, Morning Blend on Fox 47, and Money Minutes on 96.5; and many more.
“Our financial education program for children and adults has expanded in the last several years, serving a critical need with educational services that are easy to access at any age,” said April Clobes, MSUFCU’s President/CEO. “Seeing the community’s positive response to our educational seminars and events reinforces our mission as a credit union: to help our members succeed and reach their dreams.”
Though individuals may use money management skills every day, they do not always have an understanding of overall financial concepts or how to improve their financial standings. Because of this need, MSUFCU increased its number of seminars and events for youth and adults and engaged in various community partnerships to deliver these resources to all age groups, regardless of financial standing. Through interactive programs like in-school credit unions and our new Financial Reality fair, youth and adults in our community learn financial concepts and apply what they have learned through real life examples.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the fourth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Employee Investment Key to Its Success
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce that it has been ranked as a Training Top 125 by Training magazine for excellence in its employer-sponsored training and development programs. Winners in the Top 125 will be recognized at an awards gala on February 12, 2018.
MSUFCU has an extensive development program available to employees at any stage of their careers. Once hired, employees take a four-week training course to introduce them to the credit union philosophy and MSUFCU’s culture, mission, core values, products, and services. Each year, employees participate in development courses to refresh on the organization’s goals and offerings as well as learn about inclusion and safety and security. At any level of employment, employees can also take advantage of personal enrichment, leadership skills, and management development programs.
“We are extraordinarily proud of the dedication and passion in each and every one of our employees and are always looking for ways to provide resources and trainings to support them in their own growth and careers,” said Silvia Dimma, MSUFCU’s Chief Human Resources Officer. “Our extensive training program results in employees who are knowledgeable about our products and services and are excited to contribute to the overall goals of the organization.”
The Training Top 125 ranking assessed many aspects of employer-sponsored training programs, including: total training budget; percentage of payroll; number of training hours per employee program; goals, evaluation, measurement, and workplace surveys; hours of training per employee annually; and detailed formal programs.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. For the fourth year in a row, MSUFCU was named as a Top Workplace in the large employer category by the Detroit Free Press. This year, it was also recognized as one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking first in Michigan and second in the nation for the 2017 Alphonse Desjardins Adult Financial Education award by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Welcomed Community to New Building for 80th Anniversary Celebration
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) celebrated its 80th anniversary recently and welcomed members of the community to an event at the newly constructed second building on its headquarters campus.
Over 1,300 guests toured the new building; heard remarks from MSUFCU’s President/CEO April Clobes, MSU President Lou Anna K. Simon, MSUFCU’s Chair of the Board Bill Beekman, the building’s architect, and others; entered to win raffle prizes; enjoyed complimentary food and beverages; and visited Sparty.
The expansion of its Headquarters campus in East Lansing is part of the Credit Union’s long-term growth strategy to meet the demands of its growing membership. Membership at MSUFCU has increased an average of 8.5% annually, leading to increased hiring and adding many jobs to the local economy. The 186,350-square-foot building has three floors with a lower level and will house 564 employees over the next 10-12 years.
“In 80 years, the Credit Union grew from operating out of a single desk drawer in the physical plant on MSU’s campus to serving nearly 250,000 members worldwide,” said Ms. Clobes. “Our growth is the result of the support from members who enable us to build a stronger community, provide superior service, and make dreams into realities.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. This year, the Credit Union was named the #5 Top Workplace in the large employer category by the Detroit Free Press, one of CU Journal’s Best Credit Unions to Work For, a Best Workplace for Women by Fortune Magazine, and Outstanding Credit Union of the Year by the Michigan Credit Union League. MSUFCU has also been nationally recognized for its financial education initiatives, ranking in second place for the National Alphonse Desjardins Adult Financial Education award in 2017 by the Credit Union National Association and fifth in nation for youth financial education in 2016 by the National Youth Involvement Board. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Hosts Free, Financial Education Seminar Series
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce the start of the 2017–2018 financial education seminar series on October 17, 2017. The free seminars are designed to prepare members and the community to navigate numerous financial situations. Credit Union employees and industry-specific experts present on a variety of topics including home buying, long term care planning, budgeting, and credit building.
The seminars are held at the Farm Lane Branch Community Room, as part of the Credit Union’s ongoing financial education program. The program provides in-class instruction and activities to community members throughout the Greater Lansing area. By continuing to host financial education seminars, the Credit Union demonstrates its commitment to providing services and tools for a positive financial future.
This year, the Credit Union will continue to partner with the Alzheimer’s Association to address financial and legal concerns associated with long-term caregiving. Volunteers from the Alzheimer’s Association will help educate attendees about the stages of Alzheimer’s and dementia. Additionally, they will learn the steps of taking responsibility for health care decisions and managing money for a loved one.
“We’re excited to present our 2017–2018 financial education seminar series. These events demonstrate our dedication to educating our members and the community about a variety of financial topics,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “By providing learning opportunities such as these, we help connect community members with the tools and resources for a positive financial future, ultimately making our entire community stronger.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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Great Place to Work and FORTUNE Name MSUFCU One of the Best Workplaces for Women
EAST LANSING, Mich. — It takes the hard work of each and every employee at MSU Federal Credit Union (MSUFCU) to deliver the outstanding service our members deserve. We offer a supportive and equitable place to build a career and are extraordinarily proud to announce that Great Place to Work and FORTUNE have named MSUFCU one of the country’s Best Workplaces for Women.
The list considered more than 400,000 employee surveys from hundreds of businesses in all sectors of the economy and ranked the top 100. The ranking gauged women’s assessment of their organizations’ culture, leadership, fairness, and other elements essential for a great workplace. MSUFCU came in 59th on the list.
“Our success depends on developing the full potential of our employees,” said April Clobes, MSUFCU’s President/CEO. “That’s why we offer an intensive mentoring program, tuition reimbursement, flexible scheduling to meet the unique needs of each employee, and a transparent process for raises and promotions.”
Research from Great Place to Work has shown that women are five times more likely to plan a long-term future with their employers when they are treated as full members of the team, regardless of position. The Best Workplaces for Women also set themselves apart from competitors in other important ways: 95 percent of women at these organizations describe them as friendly and say they’re proud to tell others where they work.
"The Best Workplaces for Women deserve recognition for crafting environments where men and women alike can bring their best selves to work each day,” said Michael Bush, CEO of Great Place to Work.
The Best Workplaces for Women is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified™ organizations.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Wins Alphonse Desjardins Financial Education Awards
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) believes that financial education and access to resources are two tools necessary for achieving life security and dreams. Providing financial education is part of our core purpose, and we are proud to be recognized by the Credit Union National Association (CUNA) and Michigan Credit Union League (MCUL) as first-place winners of the Desjardins Adult and Youth Financial Education Awards for $1 Billion in assets and over category.
Though individuals may use money management skills every day, they do not always have an understanding of overall financial concepts or how to improve their financial standings. Because of this need, MSUFCU increased its number of seminars and events for youth and adults and engaged in various community partnerships to deliver these resources to all age groups regardless of financial standing. Through interactive programs like in-school credit unions and our new Financial Reality fair, youth and adults in our community learn financial concepts and apply what they have learned through real life examples.
“Educating our members and those in the community empowers those individuals to achieve financial self-sufficiency, stability, and happiness,” said Whitney Anderson-Harrell, MSUFCU’s Chief Community Development Officer. “The goal of our financial education program is to actively engage the community, no matter what age, in discussions about their finances and making responsible financial decisions, building stronger individuals, communities, and economies.”
As a state-level CUNA Award winner, MSUFCU will go on to compete against other state league winners for a CUNA National Award. CUNA National Award winners will be announced at the CUNA Governmental Affairs Conference in February 2018.
“Part of the credit union social mission is to give back to people and communities in imaginative and generous ways,” said MCUL CEO Dave Adams. “Yet, after all these years, it still never fails to amaze just how much imagination and generosity comes out of our member credit unions. We’re very proud of Michigan’s award-winners and wish them luck in the national competition.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, over 240,000 members, more than $3.65 billion in assets, and nearly 800 employees.
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MSUFCU Supports Job Growth in the Community
EAST LANSING, Mich. — To continue meeting the needs of its growing membership, MSU Federal Credit Union (MSUFCU) hired its 800th employee on October 2, 2017. MSUFCU now has over 800 total employees, including full- and part-time employees who work in greater Lansing and in their Grand Rapids and Metro Detroit branches.
Ten years ago, MSUFCU employed 330. Now with 18 branches, two buildings on Headquarters campus, and the Financial Innovation and Education Center (FIEC) across from Michigan State University’s campus, the Credit Union has significantly expanded its geographical presence throughout the state of Michigan. Amidst its growth, MSUFCU continues to enhance its ability to serve members worldwide with convenient remote services and internal department structures to provide members with superior service.
“Our tremendous growth has provided an exciting opportunity to develop new and innovative ways to maintain our family-like employee-to-employee connections, culture, and unparalleled service to members,” said April Clobes, MSUFCU’s President/CEO. “Our mission is to provide superior service to our members, and each of our 800 exceptional and motivated employees makes that possible on a daily basis.”
Every employee completes an extensive and global training program when hired, regardless of position, to introduce him or her to the Credit Union’s core values, culture, goals, and operations. Understanding and believing in the organization’s goals are integral to how employees come together to serve members and achieve Credit Union-wide goals.
“We are proud to foster a positive and supportive work environment that retains current employees and members and attracts future prospects,” added Clobes.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, nearly 250,000 members, more than $3.7 billion in assets, and over 800 employees.
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MSUFCU Helps Members Achieve Financial Security with Education and Low Interest Rates
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) has a singular reason: provide members with superior service, helping them achieve financial success and their dreams. With this as a guiding principle, we are pleased to announce that our members have saved over $50 million in interest by refinancing high-rate debt from other financial institutions to MSUFCU since 2013.
“Our mission at MSUFCU is to help members achieve financial security and, ultimately, their dreams,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “Helping members save over $50 million in loan interest creates opportunities for financial freedom, allowing our members to realize their goals, financial or otherwise.”
MSUFCU consistently educates members about interest rates and how they can save money by refinancing high interest rate loans held at other financial institutions. These conversations between Credit Union employees and members serve to teach members about the total costs of loans: the total amount they pay for loans, including the interest associated with them. With high interest rate loans, members may have been burdened by high monthly payments. After refinancing with MSUFCU, members can use that extra money to pay off other debt, build up their savings, or make purchases they may not have been able to make otherwise.
Members of MSUFCU benefit from both our low interest rates and superior service. The Credit Union’s success is a testament to the support of our members, and helping them build dreams is one way we serve members and create financially secure lives.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 18 branches, over 240,000 members, more than $3.65 billion in assets, and nearly 800 employees.
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MSUFCU Announces $5.5 Million Gift to Michigan State University
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) announces a $5.5 million donation to Michigan State University (MSU) to support ten university programs over the course of five years. Each year, $1.1 million will be donated to support: Broad Art Museum, College of Arts and Letters, College of Business, College of Communications Arts and Sciences, College of Music, College of Social Science, Residential College in Arts and Humanities, Science Gallery, Wharton Center, and WKAR.
With this donation, the university will continue to enhance the services and education they provide to students and provide arts and cultural enrichment for faculty, staff, and community members.
“We are proud to support the faculty, staff, students, and alumni of Michigan State University, as these individuals are our members,” said April Clobes, MSUFCU’s President/CEO. “We were founded by MSU faculty and staff and by supporting the growth and development of these 10 programs, we can help support those faculty, staff, students, and alumni that have supported us with their membership while strengthening our community.”
Giving back to the community is one of MSUFCU’s core values, and this gift will help strengthen the campus and surrounding community while also empowering students with increased knowledge and engagement who will eventually pass those experiences onto different communities as they graduate and transition to the next steps in their careers.
MSU Federal Credit Union, the world’s largest university-based credit union, offers a full range of personal — and business-related — financial services to Michigan State University and Oakland University faculty, staff, students, alumni, and their families worldwide, in addition to a variety of select employee groups. Founded in 1937 by MSU professors, MSUFCU has 17 branches, over 235,000 members, more than $3.56 billion in assets, and over 750 employees. In 2016, MSUFCU was recognized as the #1 Top Workplace in the large employer category by the Detroit Free Press, as well as one of Fortune’s 50 Best Workplaces for New College Grads. Also in 2016, MSUFCU was selected as one of West Michigan’s 101 Best and Brightest Companies to Work For, receiving the Michigan Business Professional Association’s top honor of Elite Overall – Best of the Best award. MSUFCU has a national reputation for excellence, and was recognized in 2016 as fifth in the nation for its financial education program by the National Youth Involvement Board. In 2017, the Credit Union was named as Outstanding Credit Union of the Year by the Michigan Credit Union League.
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MSUFCU Named 2017 Economic Bright Spot
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is proud to announce that it has been named as a 2017 Michigan Economic Bright Spot by Corp! Magazine.
MSUFCU was awarded this honor in the Large Business category for its continued operational expansion and contributions to Michigan’s overall economic growth through hiring and retaining Michigan talent and helping drive forward the state’s economy and business profile.
“We are honored to be named a 2017 Michigan Economic Bright Spot,” said April Clobes, MSUFCU’s President/CEO. “As we continue to grow, we maintain our dedication to our members and the communities that have supported our development and helped shape our organization. Furthermore, we are pleased to contribute to making Michigan a vibrant place to live and work and look forward to future growth opportunities.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 17 branches, over 238,000 members, and nearly 800 employees.
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MSUFCU Helps Children Cheer on the Spartans From the Sidelines
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU), partnering with Michigan State University Athletics, is excited to announce the 2017 MSUFCU Kickoff Kids Contest, where a few lucky children will join the Spartans on the sidelines for each MSU home football game this season, running onto the field to retrieve the kicking tee after every kickoff.
From August 1, to November 10, parents and guardians of interested children between the ages of six and 11 can submit an entry form on MSUFCU’s website. Each winner will receive a sideline pass for the Kickoff Kid, two game day tickets (to be used by the parents/guardians), an MSU football jersey, and a parking pass. Children and their parents/guardians do not need to be members to win.
“We are happy to partner with MSU Athletics in the MSUFCU’s Kickoff Kids Contest for the ninth consecutive year,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “The contest provides a memorable experience to children in our community, allowing them to be a part of the game and show their Spartan spirit right from the sidelines. Game days in East Lansing are an incredible showcase of community solidarity, and we enjoy providing a unique opportunity for children to participate in the fun.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 17 branches, over 238,000 members, and nearly 800 employees.
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MSUFCU Donates $30,000 to Cancer Research
EAST LANSING, Mich. —MSUFCU is pleased to once again partner with The Aitch Foundation to help raise funds and awareness for early detection of hidden cancers at the recent Hidden Key Fashion Show. In its seventh year of hosting local celebrities wearing local fashions, the Hidden Key Fashion Show raised $69,863 toward its initiatives. The evening included silent and live auctions, the fashion show, research presentations, and an in-memoriam segment.
“We are so grateful for our partnership with MSUFCU because The Aitch Foundation would not be what it is today without it. Because of MSUFCU, we have been able to fund Aitch Fellowships at Michigan State University that expand cancer research for our communities and beyond. MSUFCU helps make our annual event, The Hidden Key Fashion Show, a wonderful experience for cancer warriors, attendees, and the young MSU PHD student researchers working hard to find a cure for this deadly disease,”said Lauren Aitch, the founder of The Aitch Foundation.
Additionally, MSUFCU is pleased to sponsor an Aitch Fellow for the second year. This year’s MSUFCU Aitch Fellow is Sean Misek, an MSU student conducting research into the early detection of hidden cancers. MSUFCU employees also helped create marketing materials and volunteered to clean up after the show.
“The Aitch Foundation is striving to create a world without cancer through awareness and research, and MSUFCU is proud to help support that goal,” said April Clobes, President/CEO at MSUFCU. “Each day, thousands of lives are affected by cancer and we hope that with our support and volunteerism, we can help to decrease that number.”
MSUFCU is a proud supporter of The Aitch Foundation, partnering with the Hidden Key Fashion Show since its inception in 2013, and plans to continue funding cancer research and awareness initiatives in the future.
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 17 branches, over 238,000 members, and nearly 800 employees.
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MSUFCU Helps to Make the Community Greener
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) recently partnered with the Michigan Arbor Day Alliance (MADA) and the City of East Lansing to plant 10 new trees at the East Lansing Aquatic Center and Softball Complex. The Credit Union donated $2,000 to help support MADA’s efforts in maintaining an environmentally friendly community.
During the event, eight MSUFCU employee volunteers planted Red Oak and Tulip Poplar trees, enhancing the community so that individuals are proud to live and work there. The new trees will help provide shade for East Lansing Aquatic Center and Softball Complex visitors.
The Credit Union has had an ongoing partnership with MADA, a coalition of organizations dedicated to celebrating Arbor Day and the important role trees play in community health and wellbeing, since 2013. Together, MSUFCU and MADA help provide local students with the opportunity to learn about the importance of forestry and natural resources. Over the course of the partnership more than 500 trees have been planted in the Greater Lansing area.
“We are pleased to support the efforts of the Michigan Arbor Day Alliance for the fourth consecutive year,” said April Clobes, MSUFCU’s President/CEO. “By planting trees to support the Michigan Arbor Day Alliance, we are helping create a more vibrant community.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 17 branches, over 238,000 members, and nearly 800 employees.
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MSUFCU Announced Gift to East Lansing Fire Department
EAST LANSING, Mich. — MSUFCU announced a gift of $6,500 to the East Lansing Fire Department (ELFD), alongside a gift in the same amount from the Kiwanis Club of East Lansing, to fund the purchase of two new thermal imaging cameras. The donation was presented by April Clobes, MSUFCU’s President/CEO, and Michael Hudson, MSUFCU’s Board Member, on July 17, 2017 at Fire Station 1 on Abbot Road.
MSUFCU’s and Kiwanis Club’s donations also fund an orientation from the camera distributors to train firefighters on the equipment, two truck chargers, two extra batteries and a five-year full warranty on each camera and battery. With higher resolution images and an enhanced ability to locate hidden fires within structures and those who may be trapped, this new technology will provide invaluable support to the ELFD, benefitting the safety and efficiency of the firefighters who serve the community.
“We are proud to join the Kiwanis Club of East Lansing to help support the East Lansing Fire Department with these lifesaving resources,” said Clobes. “With the addition of this new equipment, our firefighters are now better equipped to protect the lives and infrastructure of our community.”
MSUFCU has a national reputation for excellence and has received several top industry and workplace awards. In 2016, the Credit Union was named the #1 Top Workplace in the large employer category by the Detroit Free Press and one of Fortune magazine’s 50 Best Workplaces for New College Grads as well as ranked fifth in the nation for its financial education program by the National Youth Involvement Board. MSUFCU also was named one of West Michigan’s 101 Best and Brightest companies to Work For, receiving the Michigan Business Professional Association’s top Elite Overall – Best of the Best award. This year, MSUFCU was named Outstanding Credit Union of the Year by the Michigan Credit Union League. Founded in 1937 by MSU faculty and staff, MSUFCU has 17 branches, over 238,000 members, and nearly 800 employees.
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MSUFCU Releases Mobile App Updates
EAST LANSING, Mich. — MSU Federal Credit Union (MSUFCU) is pleased to announce the recent release of updates to the MSUFCU Mobile app. The updates are designed to increase account accessibility and management. Mobile app users will now have access to three notable features: My Offers notifications, Total Balance Snapshot, and Transaction Details.
Through My Offers notifications, users are directly connected to relevant offers, community events, and member benefits. The Total Balance Snapshot enables members to effortlessly review their accounts, with a single click, expanding to display the member’s individual shares and loans, along with their respective balances. Additionally, Transaction Details is now accessible by tapping directly on card images or share/loan icons. This updated feature also allows users to rate and review Credit Union products.
“We’re excited about our latest MSUFCU Mobile app release, as it demonstrates our dedication to enhancing the services we provide to