Online Account Security at MSUFCU
The safety and security of your financial information is of the utmost importance to MSUFCU. We utilize numerous safeguards on our website to ensure your online interactions with us are protected, including 128-bit Secure Socket Layer (SSL) encryption, TrulyU® security protection, unique identifier options, and more.
When you initially sign into ComputerLine, you'll be required to set up a username for your account and answer three security questions. These security questions will be used to verify your identity in the future.
How Does TrulyU® Security Work?
TrulyU® Security keeps track of your ComputerLine sign in patterns and learns your typical account access behavior. If someone were to attempt to sign into your account, TrulyU® Security will detect that the sign in doesn't match your history and he/she would be presented with one one your security questions. Multiple incorrect answers will result in your account access being locked for security purposes. You will need to contact the Credit Union in order to have your account access restores.
TrulyU® security is a trademark of Michigan State University Federal Credit Union.
Web browser encryption: MSUFCU uses 128-bit encryption and Secure Sockets Layer (SSL) encryption to protect your information while you're using our website. Your account information that is available online and the information that you submit electronically is only seen by you and MSUFCU.
Verification Codes: MSUFCU members have the option to set an additional layer of security to their ComputerLine and mobile app sign-ins by choosing to receive a verification code sent via text message, email, or automated voice message. Members can designate to receive the code at every sign-in, or only when signing in from an unknown device. Enter the verification code when prompted during the sign-in process to gain access to your account.
Unique identifier: Always know that the emails you receive are legitimate MSUFCU emails. The unique identifier option gives you the ability to input a phrase of your choice in all of the email notices you receive from MSUFCU. Any time MSUFCU sends you an email (unless from a specific staff member), the phrase of your choice will be placed at the top of the email.
- Set Up or Modify Your Unique Identifier
Sign into your ComputerLine account, select the Manage menu, and choose Change Unique Identifier option under the My Information & Preferences section. If you have multiple accounts, you will need to set this up for each account.