Online Account Security at MSUFCU
The safety and security of your financial information is of the utmost importance to MSUFCU. We utilize numerous safeguards on our website to ensure your online interactions with us are protected, including 128-bit Secure Socket Layer (SSL) encryption, TrulyU® security protection, unique identifier options, and more.
When you initially sign into ComputerLine, you'll be required to set up a username for your account and answer three security questions. These security questions will be used to verify your identity in the future.
How Does TrulyU® Security Work?
TrulyU® Security keeps track of your ComputerLine sign in patterns and learns your typical account access behavior. If someone were to attempt to sign into your account, TrulyU® Security will detect that the sign in doesn't match your history and he/she would be presented with one one your security questions. Multiple incorrect answers will result in your account access being locked for security purposes. You will need to contact the Credit Union in order to have your account access restores.
TrulyU® security is a trademark of Michigan State University Federal Credit Union.
Web browser encryption: MSUFCU uses 128-bit encryption and Secure Sockets Layer (SSL) encryption to protect your information while you're using our website. Your account information that is available online and the information that you submit electronically is only seen by you and MSUFCU.
Verification Codes: MSUFCU members have the option to set an additional layer of security to their ComputerLine and mobile app sign-ins by choosing to receive a verification code sent via text message, email, or automated voice message. Members can designate to receive the code at every sign-in, or only when signing in from an unknown device. Enter the verification code when prompted during the sign-in process to gain access to your account.
Always know that the emails you receive are legitimate Credit Union emails by setting up a Unique Identifier. You’re given the option to choose a phrase of your choice that will be displayed in all of the email notices you receive from the Credit Union (unless from a specific employee).
Designate or update your Unique Identifier by selecting the My Profile icon from the secondary menu and choosing Unique Identifier from the left menu. If you have multiple accounts, you will need to set up your Unique Identifier for each account.