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MSU Federal Credit Union | Security Center | Phishing

Phishing

 

Fraudulent emails known as phishing scams pose as your financial institution or other trusted business in order to obtain your personal and financial information. Phishing is a particularly devious scam because it attempts to exploit the relationship of trust that you have with those businesses.

 

 

How did the phisher get my email address?

The email addresses used could have been gathered from publicly available places such as the MSU faculty/staff and student directories. Also, not all the individuals that receive the email will be our members. The individuals behind the Phishing incident are just hoping to find a match of our members in the email database that they have created.

 

 

The best way to fight phishing is to stay informed. Help protect yourself from online fraud. Learn how to spot and report fraudulent emails, how to recognize a secure website, and what to do if you are a victim of fraud.

July 30, 2013

Some MSUFCU members have reported receiving an email from a "@email.wsu.edu" address asking for credit card information.

  

Subject Line: Michigan State University: Urgent Credit Card notification , Please respond!!!
 

This email claims that the recipient's credit card has been temporarily suspended and asks the recipient to click the link to lift the suspension and reactivate his/her credit card (see screenshot below). MSUFCU staff is working to shut down the fraudulent website.
 

DO NOT CLICK THE LINKS OR SUBMIT ANY INFORMATION. This is a fraudulent email and should be deleted.
 

We recommend that you do not click the links within the email. If you replied to the email and provided any of your MSUFCU account information, please contact the MSUFCU immediately by calling 517-333-2424 or 800-678-4968 or online via the Contact Us form.
 

Below is a screenshot of the 07/30 Phishing Scam email.



 


 

June 6, 2013
 

Some MSUFCU members have reported receiving an email from a "@taylors.edu.my" address asking for credit card information.

  

Subject Line: Dear User: FROM Michigan State University SECURITY AND PAYMENT SYSTEMS
 

This email claims that the recipient's credit card has been suspended and asks the recipient to click the link to lift the suspension and reactivate his/her credit card (see screenshot below). MSUFCU staff is working to shut down the fraudulent website.
 

DO NOT CLICK THE LINKS OR SUBMIT ANY INFORMATION. This is a fraudulent email and should be deleted.
 

We recommend that you do not click the links within the email. If you replied to the email and provided any of your MSUFCU account information, please contact the MSUFCU immediately by calling 517-333-2424 or 800-678-4968 or online via the Contact Us form.

 

June 7 Phishing


 



If you have received a fraudulent email, report it immediately to the financial institution or business that it appears to originate from to verify that the email you received is fraudulent.

  • Do not provide any of your personal or financial information. Thieves will not be able to compromise your account if you do not provide the requested information.
  • Contact the financial institution or business that the email appears to be from using a phone number or secure email that you know is valid.
  • Please forward any suspicious emails that appear to be from MSUFCU to ecommerce@msufcu.org. MSUFCU will determine if the email is fraudulent and contact you with further information regarding the possible scam.


Look for the following signs to detect a fraudulent email:

  • An urgent or threatening tone in the language of the email, may contain threats to close or freeze your account if you do not comply with the email's requests.
  • Unusual wordings or misspellings.
  • Requests for personal information such as account numbers, card numbers, user names, and passwords. MSUFCU will never request personal or financial information via email.
  • False links to non-secure websites.