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MSUFCU | Security Center | Recent Scams

Recent & Common Financial Scams

 

Protect your financial and personal information by staying aware and informed. Below is information about a number of recent and common financial scams.

 

Equipment like hidden cameras and card scanners can be illegally added to ATMs worldwide. These devices allow a thief to video record your PIN and scan your card number. The false scanner may also be set up to "eat" your card so that it is not returned. Once you have left the ATM, the thief returns and collects your card.


ATM card scanning device photo ATM hidden camera photo
A device is added that receives your card
and stores its information
.
A hidden camera is added to everyday
items to record your PIN.

MSUFCU ATMs are monitored daily to prevent this fraud. When using non-MSUFCU ATMs, please be sure to examine them carefully prior to use. If your card is taken, be sure to report this to MSUFCU immediately so that we may block the card and issue a new one.



Thieves may attempt to trick you into releasing sensitive information via telephone. The scammer will often speak quickly or attempt to confuse you. It is important to remember that businesses will never request information that they already have and that sensitive information should never be provided by phone or email if you did not originate contact.

 

Phone Scams


Automated phone calls posing as trusted businesses or organizations state that the call recipient's card has been deactivated. To reactivate the card they need to press 1 and enter a full debit or credit card number and other card information
 


It's important to know that MSUFCU will NEVER contact you via telephone asking for credit card or account information.  If you did not initiate the phone call, do NOT give out your credit card or account information. If you are unsure of whether the caller is a legitimate MSUFCU employee, end the call and call MSUFCU.

 

If you have received a call like this, please note the caller's number and report it to MSUFCU by using our Live Chat system, send us a secure email, or by call 517-333-2424 or 800-678-4968.

 

 

 

Visa Phone Scams


Phone scammers may pose as Visa security representatives, calling to verify unusual charges. The scammers will request you provide card information, including your Visa card number, expiration date, and security code for verification.

 

Scammers may also pose as Visa representatives soliciting cardholders because they have won a reward or prize. The caller will request card information for verification. Visa and MSUFCU do not solicit cardholders and will never request your credit card number.

 

 

Please know that MSUFCU does work with Visa Fraud Alert Management to monitor card activity and help prevent fraudulent Visa transactions on your account. Fraud Alert Management may contact you by telephone, or MSUFCU's Visa department may contact you via phone or email to confirm transactions should your Visa activity appear irregular. If you receive a call or email regarding your MSUFCU Visa and are uncertain as to its legitimacy, please feel free to contact us directly at 517-333-2424, 800-678-4968, or by secure email to review your Visa activity.

 



 

MSUFCU Routing Number: 272479663
MSUFCU SWIFT Code: MSUCUS44

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