Recent & Common Financial Scams
Protect your financial and personal information by staying aware and informed. Below is information about a number of recent and common financial scams.
Having an ATM or debit card creates a world of convenience— not just on campus, but anywhere you go. With MSUFCU ATMs in local Quality Dairy stores, around town, and access to your account via 30,000+ ATMs on the CO-OP Network, your account is available virtually everywhere you go.
However, with convenience, awareness and safety become necessary. Protect yourself and your money by avoiding scams that involve selling or providing your card information and PIN (Personal Identification Number). While you may think you are helping out another person, you may become involved in a scam that will negatively affect your financial well-being.
Selling your ATM or Visa Debit Card and PIN is a crime. If a PIN is knowingly compromised, the account holder (not the “card buyer”) is responsible for any wrongdoing in the account.
Here are some helpful hints to protect your personal and financial information.
- Guard Your Card. Treat your card like cash or checks— it is a valuable key to your account!
- Protect Your PIN. Memorize your PIN and do not write it on your card, share or sell it to others. Giving someone your PIN is like giving them full access to your account and money. If someone has your card and PIN, they could potentially withdraw funds at any time.
- Be Aware. If you feel suspicious about a situation, trust your gut and do not proceed. If it sounds too good to be true, it probably is.We also encourage you to contact MSUFCU if you feel you may have stumbled upon a scam.
- Monitor your account activity in ComputerLine, MoneyLine, or the MSUFCU Mobile app, and be sure to immediately notify MSUFCU of any problems.
Always remember that you are responsible for your account. Never, under any circumstances, should you sell/provide your card information or PIN to anyone else. Don’t do someone a favor by giving away your card/PIN, or depositing a check for someone else. In the end, you are responsible for the activity your account.
Make yourself aware of these safety tips to protect yourself and your money!
Thieves may attempt to trick you into releasing sensitive information via telephone. The scammer will often speak quickly or attempt to confuse you. It is important to remember that businesses will never request information that they already have and that sensitive information should never be provided by phone or email if you did not originate contact.
Automated phone calls posing as trusted businesses or organizations state that the call recipient's card has been deactivated. To reactivate the card they need to press 1 and enter a full debit or credit card number and other card information
It's important to know that MSUFCU will NEVER contact you via telephone asking for credit card or account information. If you did not initiate the phone call, do NOT give out your credit card or account information. If you are unsure of whether the caller is a legitimate MSUFCU employee, end the call and call MSUFCU.
If you have received a call like this, please note the caller's number and report it to MSUFCU by using our Live Chat system, send us a secure email, or by call 517-333-2424 or 800-678-4968.
Visa Phone Scams
Phone scammers may pose as Visa security representatives, calling to verify unusual charges. The scammers will request you provide card information, including your Visa card number, expiration date, and security code for verification.
Scammers may also pose as Visa representatives soliciting cardholders because they have won a reward or prize. The caller will request card information for verification. Visa and MSUFCU do not solicit cardholders and will never request your credit card number.
Please know that MSUFCU does work with Visa Fraud Alert Management to monitor card activity and help prevent fraudulent Visa transactions on your account. Fraud Alert Management may contact you by telephone, or MSUFCU's Visa department may contact you via phone or email to confirm transactions should your Visa activity appear irregular. If you receive a call or email regarding your MSUFCU Visa and are uncertain as to its legitimacy, please feel free to contact us directly at 517-333-2424, 800-678-4968, or by secure email to review your Visa activity.