MSUFCU Routing Number: 272479663
MSUFCU SWIFT Code: MSUCUS44

ComputerLine - Protected by TrulyU®

Request Password
MSUFCU Live Chat

800-678-4968 • 517-333-2424
Mon-Fri: 7:00 a.m. - 9:00 p.m. ET
Sat: 9:00 a.m. - 3:00 p.m. ET

MSU Federal Credit Union | Security Center | Recent Scams

Recent & Common Financial Scams


Protect your financial and personal information by staying aware and informed. Below is information about a number of recent and common financial scams.

Internet Payment Scams
You may encounter payment fraud when selling items online. Typically, a buyer interested in purchasing your item will offer to overpay by a cashier's check or wire and request to have the remaining funds returned to them. The check or wire they send is fraudulent; no funds exist to cover the payment or the money you returned to the payee via your personal check.


Mail Fraud
Thieves can steal your mail from your mailbox, including checks you have issued to pay bills. The thief then uses a chemical to wash the ink off your check and make it out to themselves for a much larger dollar amount. If you live in community-based housing, such as an apartment complex, you may be especially vulnerable to this type of fraud.


Avoid this scam by dropping your mail off directly at the post office or in a secure mailbox, or use electronic Bill Payment to eliminate paper payments.



Thieves may attempt to trick you into releasing sensitive information via telephone. The scammer will often speak quickly or attempt to confuse you. It is important to remember that businesses will never request information that they should already have and that sensitive information should never be provided by phone or email.

 

June 2012 — Phone Scam Targeting MSUFCU


Some MSUFCU members received an automated phone call posing as MSU Federal Credit Union that stated that their card has been deactivated. To reactivate the card they need to press 1 and then it prompts for their card number. This call is NOT from MSUFCU.
 


MSUFCU will NEVER contact you via telephone asking for credit card or account information.  If you did not initiate the phone call, do NOT give out your credit card or account information. If you are unsure of whether the caller is a legitimate MSUFCU employee, end the call and call MSUFCU.

 

If you have received a call like this, please note the caller's number and report it to MSUFCU by using our Contact Us form, or by phone at 517-333-2424 or 800-678-4968.

 

January 2012 — Phone Scam Targeting MSUFCU


We've received reports of some members receiving calls someone that is calling posing as an MSUFCU employee. Some calls are automated, while others have been a real person. The caller tells the member that their account is inactive and they need to provide their 16-digit account number (credit card number) for it to be re-activated.

 

MSUFCU will NEVER contact you via telephone asking for credit card or account information.  If you did not initiate the phone call, do NOT give out your credit card or account information. If you are unsure of whether the caller is a legitimate MSUFCU employee, end the call and call MSUFCU.

 

If you have received a call like this, please note the caller's number and report it to MSUFCU by using our Contact Us form, or by phone at 517-333-2424 or 800-678-4968.

 

Visa Phone Scams


Phone scammers may pose as Visa security representatives, calling to verify unusual charges. The scammers will request you provide card information, including your Visa card number, expiration date, and security code for verification.


Scammers may also pose as Visa representatives soliciting cardholders because they have won a reward or prize. The caller will request card information for verification. Visa and MSUFCU do not solicit cardholders and will never request your credit card number.


Please know that MSUFCU does work with Visa Fraud Alert Management to monitor card activity and help prevent fraudulent Visa transactions on your account. Fraud Alert Management may contact you by telephone, or MSUFCU's Visa department may contact you via phone or email to confirm transactions should your Visa activity appear irregular. If you receive a call or email regarding your MSUFCU Visa and are uncertain as to its legitimacy, please feel free to contact us directly at 517-333-2424, 800-678-4968, or by secure email to review your Visa activity.