At MSUFCU, we are continuously looking for ways to provide superior member service. This is why we have partnered with Commonwealth, a national nonprofit building financial security and opportunity for financially vulnerable people through innovation and partnerships. Currently, Commonwealth is researching how virtual assistants can help those experiencing financial hardship.

In Commonwealth's first round of research, Fran's chat responses will be tested to make sure that her answers are effective in guiding members to resources MSUFCU has available. We would love to have you be part of this research by trying out our test version of Fran.

Thank you in advance for testing and helping us improve the products and services that MSUFCU offers. If you have any questions, please email us at [email protected].

Click the button below to go to our CUSO's page, Reseda's Group, to chat with Fran.