Due to scheduled maintenance Bill Payment will be unavailable on Saturday, October 23 at 11 p.m. ET through 5 a.m. on Sunday, October 24. We apologize for any inconvenience.
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Routing Number: 272479663 Swift Code: MSUCUS44
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Contact Us
Have a question? Need assistance with your account? We're happy to help. Reach us at your convenience through Live Chat, eMessage, Call Center, by visiting a branch, or by mail.

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Chat with a Representative
Live Chat — Currently Offline

Securely chat with an MSUFCU representative from the comfort of your keyboard.

Live Chat hours:
Monday : 8:00am - 7:00pm
Tuesday : 8:00am - 7:00pm
Wednesday : 8:00am - 7:00pm
Thursday : 8:00am - 7:00pm
Friday : 8:00am - 7:00pm
Saturday : 9:00am - 5:00pm
Sunday : CLOSED

Video Chat — Currently Offline

Use your web camera to have secure face-to-face conversations with an MSUFCU representative.

Video Chat hours:
Monday : 2:00pm - 5:00pm
Tuesday : 2:00pm - 5:00pm
Wednesday : 2:00pm - 5:00pm
Thursday : 2:00pm - 5:00pm
Friday : 2:00pm - 5:00pm
Saturday : CLOSED
Sunday : CLOSED
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Send a Secure Message
MSUFCU members, sign into your account via ComputerLine or the MSUFCU Mobile app to send a message via the MSUFCU eMessage Center.

Send a secure message in our Message Center.
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Call Us
Monday-Friday: 7:00 a.m. - 9:00 p.m. ET
Saturday: 9:00 a.m. - 5:00 p.m. ET.

Dial 517-333-2424 or toll-free: 800-678-4968.

Call Prompts.

You will hear "Please listen carefully to our new menu options" and then select from the following seven options:

• To open a new account, press 1
• For balances, rates, to make a payment on a loan, or for general questions, press 2
• To apply for a loan or have questions regarding an existing loan, press 3
• For assistance with electronic transfers, press 4
• For lost ATM, Debit, and Credit Cards or to report unauthorized card transactions, press 5
• For technical assistance with the Mobile App, ComputerLine and other online support, press 6
• For all other options, press 7

Report a lost or stolen card after hours:

Fax (Include a contact name/department)
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Visit an MSUFCU Branch
We have more than 20 branches around the state of Michigan, find one near you.

On a tight schedule? Make an appointment.
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By Mail
Need to mail a payment or document?
Postal mail can be sent to:
MSU Federal Credit Union,
P.O. Box 1208
East Lansing, MI 48823-1208

Express mail deliveries should be sent to:
3777 West Road
East Lansing, MI 48823

Holiday Closures
  • New Year's Day

    Friday, January 1

  • Martin Luther King, Jr. Day

    Monday, January 18

  • Presidents' Day

    Monday, February 15

  • Memorial Day

    Monday, May 31

  • Independence Day

    Monday, July 5 (observed)
    Branches closed, limited Call Center and eServices available

  • Labor Day

    Monday, September 6

  • Indigenous Peoples Day

    Monday, October 11

  • Veterans Day

    Thursday, November 11
    Branches closed, limited Call Center and eServices available

  • Thanksgiving

    Thursday, November 25

  • Christmas Eve

    Friday, December 24
    MSU Federal Credit Union will close early at 12:00 p.m.

  • Christmas Day

    Saturday, December 25

  • New Year's Eve

    Friday, December 31
    Branches, Call Center, and Live Chat services close at 5:30 p.m.