The Lab at MSUFCU -
GreenPath Financial Coach

Understand Your Full Financial Picture

We all make the best decisions about our financial health and wellness with the information we have available to us. The Virtual Financial Coach puts more information into your hands.

The Virtual Financial Coach helps people looking to improve their credit scores, move forward after a credit decline, pay down debt, and build healthy financial habits. A secure experience offering personalized financial advice 24/7 on any smart phone or computer, the Virtual Financial Coach uses the most advanced AI technology to deliver GreenPath Financial Wellness guidance.

Through text-based conversation, users receive empathetic, caring coaching to help them establish financial goals and identify actions they can take to reach them.

Submit your feedback on your experience with Coach Lea.

Listen to the "Igniting Innovation: Meet GreenPath" episode of our Wallet Watch Podcast featuring Andy Manthei.

Caring, clear and concise

Judgment and jargon-free, with easy to take actionable steps and options to improve financial health.

Personalized

Using conversation to help build an action plan that meets your unique needs and goals.

Proven

Leveraging GreenPath's 60 years of experience successfully counseling millions of Americans.

How does Greenpath Financial Coach work?

Users access the virtual coach for an entirely digital experience that delivers GreenPath's financial advice through an interactive, chat-based exchange.

The self-service virtual coach walks users through a personalized, empathetic coaching session that provides actionable steps based on their interests and priorities. Users can stop engaging with the coach at any time and pick up where they left off later.

As appropriate, the coach offers opportunities for users to connect directly with a GreenPath financial expert for one-on-one assistance with credit, housing or debt management issues.

It's a one-stop virtual resource that is easy to use and accessible 24/7.

If you'd like to participate, or explore our other pilot opportunities visit The Lab website.

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Who made the virtual coach?

GreenPath and technology developer eGain partnered to create the Virtual Financial Coach.

eGain's Artificial Intelligence and machine learning technology, combined with GreenPath's proven advice, offers people a unique digital financial coaching experience.

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How can I get the virtual financial coach?

You can access the virtual financial coach by clicking the icon at the bottom of the page.

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