Meet MSUFCU's Business Team

Nicole began her career with MSUFCU in 2009 and has worked in Member Services, Payment Systems, Accounting and Finance, and became the Vice President of Commercial Solutions in 2023. She oversees our Commercial Solutions teams including deposits, treasury management, and lending. She is focused on member service, building relationships with our commercial members, and for the overall success of the Commercial Solutions Department.



Nicole received her Bachelor of Arts in Finance from Michigan State University and received her Master of Business Administration from Northwood University. Outside of the Credit Union, Nicole enjoys spending time with her husband and two children, traveling for sports and enjoying time at their cabin.

Justin started with MSUFCU in 2013 and has worked in Mortgages, Business Lending, Member Services, and became the Assistant Manager of Business Services in 2017. He manages business accounts and lending, building strong relationships with local community businesses. Prior to joining the Credit Union, he worked with the Greater Lansing community in Public Relations.

Justin received his Bachelor of Arts in Political Science from Michigan State University. Outside of the Credit Union, Justin enjoys spending time with his wife and four children in East Lansing.

Phil started with MSUFCU and the Business Services team in 2023. His background includes 14 years of banking experience with a focus in commercial and business lending. Phil oversees the team of commercial and small business lenders and actively engages with the local community to support business owners and entrepreneurs.

Phil is currently pursuing his M.B.A. from Oakland University and received his Bachelor of Communications from Michigan State University. Outside of the credit union, Phil loves spending time and laughing with his wife and 4 children, serving at his church, watching MSU athletics and attempting landscaping projects!

Eric started at MSUFCU and the Business Services Team in 2018. His background includes 6 years of banking experience, 4 of these years were focused on business banking. Eric has enjoyed being active in creating relationships with business owners and volunteering in the greater Lansing area in his career. Eric is currently pursuing a degree in Business Administration at Lansing Community College.

Eric is an avid outdoorsman and enjoys spending his time in the fall in the woods. Summers are spent at his family's cottage on Lake George.

Kam came to MSUFCU in 2018, bringing 10 years of customer service experience to the credit union. She worked at the Farm Lane branch as a Financial Services Representative before joining the Business Services team. She develops depository and lending relationships with business members in a way that best suits their individual needs, providing service that helps businesses flourish and succeed. Her favorite aspect of the department is working with new businesses and seeing the impact they have on communities around Michigan.

Kam received her Bachelor of Arts in Social Science with a Minor in Music from Michigan State University. Outside of work, she spends her time active in the outdoors and enjoys time with her husband and pets.

Renee started with MSUFCU in 2013, bringing over 15 years of management and customer service experience to the Credit Union. She joined the Business Services team in 2014 as a manager and transitioned to a commercial loan officer role where she enjoys helping business members solve problems and grow their business. Renee enjoys business development and outreach to maintain strong relationships with community contacts and business owners. Prior to joining the Credit Union, she was a customer service manager for 11 years in the software industry.

Renee received her Bachelor of Business Administration in Management and Marketing from Northwood University. Outside of work, Renee pursues her hobbies of traveling, biking, gardening and cooking.

Gloria started at MSUFCU in 2015 and worked in consumer lending before joining the Business Services Team in 2018. She brings nearly fifteen years of experience in the Financial Services Industry and is committed to helping businesses advance and succeed. She works with our business members in growing not only their lending relationships but every aspect of their banking needs. She appreciates seeing them thrive and strengthen the community. She values making connections and establishing relationships through business development and community efforts.

Gloria received her Bachelor of Arts in Business Operations and Marketing from DePaul University. Outside of the Credit Union, she enjoys traveling and exploring our great state with her husband, son, and dog.

Ryan joined MSUFCU in 2003. Bringing extensive experience and knowledge, Ryan has 14 years of experience as a commercial and consumer lender. His goal is to help members make the best financial decisions for their needs, while making them feel confident and comfortable throughout the process.

Ryan is a member of Meridian Area Business Association (MABA) and enjoys playing golf and spending time with his wife and two daughters outside of work.

Jeff started at MSUFCU in 2000 and has held positions as a Senior Mortgage Loan Officer, Senior Loan Officer, Senior Call Center Specialist, Member Services Specialist, and Teller. He was welcomed into the Business Services team in 2014, with nearly 15 years of experience in a variety of loan origination, underwriting, servicing, and loan administration roles.

Jeff received his Bachelor of Business Administration with a focus on Management from Northwood University and has attended the CUES School of Business Lending.

Nichole started working at MSUFCU in the Business Services Department in 2014. She spent much of the next 9 years working in a Lending or Leadership capacity at multiple branch locations including South Lansing, Downtown Lansing and Headquarters before moving back to Business Services in 2023. Nichole works with Small Businesses to provide lending options from the start up stage to growth and expansion. She is based out of Lansing and enjoys watching the Lansing Business Community grow and thrive.

Nichole has a Bachelor's degree from MSU with a specialization in Entrepreneurship. Outside of work, Nichole enjoys baking, crafting and spending time with family.

Carly started with MSUFCU in 2019, bringing in 15 years of customer service. She began her career with the credit union in the branches working as a Consumer Loan Officer before joining the Business Services team in 2022. Carly enjoys working with our business members to help build and maintain their lending relationships. She is committed to helping the small businesses in Michigan continue to grow and improve the community.

Outside of work Carly enjoys traveling, kayaking, playing card games, and spending time with her two sons and friends.

Karla has worked at MSU Federal Credit Union since 2006 and is dedicated to providing exceptional service with an upbeat attitude to all of our members. Karla has an extensive knowledge in consumer lending and was a part of the Business Services team for three years prior to her relocation to the Traverse City region in 2019 as a Branch Lead to support in the opening of our two new branches. Karla rejoined the Business Services team in 2021 as a Commercial Lender to assist our growing membership in Northern Michigan. Karla takes pride in building strong, long lasting relationships and is committed to creating a positive depository and lending experience.

Karla has completed her Certificate in Business and Commercial Lending from the ABA, received the MSUFCU Superior Service award in 2020, along with the MSUFCU Crystal Award in 2017. When Karla is not at the Credit Union she can be found with her husband and Daughter enjoying our state's natural resources. Search one of your local lakes, you will likely find her fishing!