MSU Federal Credit Union

Report a Lost/Stolen Visa or Fraudulent Activity

Report a lost/stolen visa or fraudulent activity on an MSUFCU Visa Card to MSUFCU by calling 517-333-2424 or 800-678-4968 during business hours. If you are calling outside of business hours call 888-393-1172.

When you contact us please provide the following information regarding your last transaction: date, amount, and location. We also ask that you complete and return the Visa Fraud Affidavit.

Report a Lost/Stolen Visa or Fraudulent Activity

Report a lost/stolen visa or fraudulent activity on an MSUFCU Visa Card to MSUFCU by calling 517-333-2424 or 800-678-4968 during business hours. If you are calling outside of business hours call 888-393-1172.

When you contact us please provide the following information regarding your last transaction: date, amount, and location. We also ask that you complete and return the Visa Fraud Affidavit.

Fraud Management

For additional card security, MSUFCU uses Visa's Fraud Alert Management to monitor your card activity to help identify and prevent fraudulent transactions. If card activity outside of your normal spending pattern takes place, Visa Fraud Alert Management will call to verify the charges.

Fraud Management

For additional card security, MSUFCU uses Visa's Fraud Alert Management to monitor your card activity to help identify and prevent fraudulent transactions. If card activity outside of your normal spending pattern takes place, Visa Fraud Alert Management will call to verify the charges.

Update Your Travel Information

Notify MSUFCU before you travel. Providing us with this information helps protect you from fraudulent activity and will prevent your card(s) from being blocked in error. Click here to learn how to update your travel information.

Please note that your card may be blocked in certain countries where a high number of fraudulent transactions have taken place.

Update Your Travel Information

Notify MSUFCU before you travel. Providing us with this information helps protect you from fraudulent activity and will prevent your card(s) from being blocked in error. Click here to learn how to update your travel information.

Please note that your card may be blocked in certain countries where a high number of fraudulent transactions have taken place.

Card Lock

Visa Card Lock puts the security and use of your MSUFCU Visa Card in your hands by allowing you to lock and unlock your Visa card from ComputerLine® or the MSUFCU Mobile app. By locking your card, no one will be able to make purchases - including authorized card holders. Recurring transactions using this card will not be declined.

Card Lock

Visa Card Lock puts the security and use of your MSUFCU Visa Card in your hands by allowing you to lock and unlock your Visa card from ComputerLine® or the MSUFCU Mobile app. By locking your card, no one will be able to make purchases - including authorized card holders. Recurring transactions using this card will not be declined.

Prevent Fraud Before it Happens

Download MSUFCU CVVkey™ and enroll your Visa Card with the app to receive new and unique CVV2 codes to use while shopping online or over the phone. MSUFCU CVVkey™ was developed in partnership with Keyno Inc., a leader in credit card fraud prevention to bring our members additional Visa Card security options.

Learn more about MSUFCU CVVkey™ here.

Prevent Fraud Before it Happens

Download MSUFCU CVVkey™ and enroll your Visa Card with the app to receive new and unique CVV2 codes to use while shopping online or over the phone. MSUFCU CVVkey™ was developed in partnership with Keyno Inc., a leader in credit card fraud prevention to bring our members additional Visa Card security options.

Learn more about MSUFCU CVVkey™ here.

Your Wallet

Visa Security