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Routing Number: 272479663 Swift Code: MSUCUS44
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Hello! I'm Fran, your new MSUFCU Virtual Assistant.
I'm the Credit Union's newest employee, and I can help when you have questions about Credit Union products and services. I am excited to join MSUFCU and work alongside our Live Chat and Call Center representatives.

I am the Credit Union's first chatbot. I have been trained by a team at MSUFCU and am powered by artificial intelligence software that supports programmed conversation to answer questions and requests. I am here to assist you with information about the Credit Union. Let me know what you are looking for, and I will try to assist.

Secure and Private

I am a secured system supported through MSUFCU's infrastructure. I will never provide secure information to you without first asking you to verify your membership.

Look for the Ask Fran icon
- Near the sign-in area on the website
- In the main navigation of ComputerLine
- In the contact us area of the mobile app
Prev Fact
Get answers to Credit Union related questions.
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More Features to Come!
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Need help with a service MSUFCU offers? I can help!
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Easily locate MSUFCU branches and ATMs near you.
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Next Fact
The screens depicted above are for illustrative purposes only and the text in these screens may not be the exact response Fran provides on every occasion.

Information provided by Fran is intended to assist in the navigation of MSUFCU's digital features and provide additional information on products and services. Information provided by Fran should not be considered financial advice or direction upon which financial decisions should be made. Fran is only available in the English Language.

Additional lines of member service are available through other channels and can be accessed through MSUFCU's website or by phone at 517-333-2424. Contact MSUFCU for needed clarification or support on all information provided by Fran.

Fran is property of MSUFCU and a service mark application is pending. All rights relating to Fran are reserved by MSUFCU.