I'm the Credit Union's newest employee, and I can help when you have questions about Credit Union products and services. I am excited to join MSUFCU and work alongside our Live Chat and Call Center representatives.
I am the Credit Union's first chatbot. I have been trained by a team at MSUFCU and am powered by artificial intelligence software that supports programmed conversation to answer questions and requests. I am here to assist you with information about the Credit Union. Let me know what you are looking for, and I will try to assist.
Secure and Private
I am a secured system supported through MSUFCU's infrastructure. I will never provide secure information to you without first asking you to verify your membership.
Look for the Ask Fran icon
- Near the sign-in area on the website
- In the main navigation of ComputerLine
- In the contact us area of the mobile app