I can help you whenever you have questions about the Credit Union products and services, day or night! I am available 24/7 and am excited to work alongside our Live Chat and Call Center representatives during the day.
I am the Credit Union's first virtual assistant and I am continually trained by a team at MSUFCU and am powered by artificial intelligence software. This allows me to support you with all types of questions and needs. Let me know what you are looking for by using some keywords, and I will do my best to assist. If I am unable to, don't worry, I have a team of human co-workers I can transfer you to.
Secure and Private
I am a secured system supported through MSUFCU's infrastructure. I will never provide security information to you without first asking you to verify your identity. You are always welcome to leave feedback on how I did when exiting our chat conversation.
Chat with Fran
Look for me in the bottom right-hand corner of every Credit Union webpage, or from the top banner of the page, or chat with me in the mobile app.