Fraudsters posing as the United States Postal Service (USPS), are sending fake text messages trying lure the recipients into providing debit or credit card information along with an access code that will give the fraudster access to the card. The text message indicates that a shipping fee needs to be paid to complete delivery. If the recipient clicks a link, they may end up downloading malware such as keystroke logging software or ransomware.
Tips for Keeping Your Account Safe
While we're consistently working to ensure your account is safe 24/7, there are also steps you can take to make sure your protect your account.
Don't provide your information to others via phone. Unless you have initiated the conversation, never provide your financial information over the phone or online.
Online Account Safety Tips
- Create strong login credentials.Make sure your username and password are unique to you, difficult for someone else to guess, and are not shared for other accounts. Don't forget to update it regularly!
- Setup multi-factor authentication for an extra layer of protection when logging in to the MSUFCU Mobile app or ComputerLine.
- Add a codeword to your account. When visiting a branch or contacting use by phone or live chat, we'll ask your codeword to help verify your identity.
Utilize safety features from MSUFCU
- CardLock-Conveniently lock or unlock your debit or credit cards to prevent unauthorized use. Manage at your convenience through ComputerLine or the MSUFCU mobile app!
- Enroll in MSUFCU CVVkey™ to setup two-factor identification for all online purchases using your MSUFCU Visa Credit Card, helping keep you safe online.
- Sign up to receive eAlerts! These real-time account alerts can be setup in ComputerLine or the mobile app and allow you to tailor the notifications that are the most important to you.
Have concerns you may have fallen victim to this scam?
Contact us immediately so that we can take the appropriate measures to help you protect your account.